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Kareo Billing vs PatientPop Comparison

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Overview

Category Leaders

Kareo helps medical providers in optimizing clinical processes by handling administrative tasks so that doctors can focus on patient care

PatientPop is a medical practice management system blending web-based marketing, patient acquisition and reputation management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

125

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

325

137

40

32

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5

4

3

2

1

84

34

11

2

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.

JL

JANELL L.

With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.

TF

Theo F.

The best product I have every used and when I need help the service is excellent.

VP

Victoria P.

Pros

Patients like the ability to request appointments, the reputation boost from our patients has been good as well.

MS

Manish S.

We have gone through multiple website design companies and individual people, and seem to run into so many issues. We have not had any with your company and we are thrilled about that.

NS

Nicholas S.

PatientPop has been very flexible with pricing and helping us to afford their plan. Customer service is amazing.

BC

Becky C.

Cons

They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.

KM

Khaled M.

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.

AS

Andrew S.

Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

KS

Kyle S.

Cons

Choosing patient pop over my previous web builder (changed on basis of what sales people told me ) was BIGGEST most costly mistake ever.

JK

Joan K.

Not only do they continue to drive me to THEIR SERVICES, they refuse to customize the system to accommodate my own virtual server. WE CAN'T DO THAT" should be the motto of this company.

FA

Frank A.

Most everyone talk to knows nothing even of most basic website elements and relays message. Horrendous website building experience.

JK

Joan K.

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features85
  • API
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Authentication
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Brand Tracking
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Campaign Management
  • Certification Tracking
  • Charge Capture
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Engagement Tracking
  • Exercise Library
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Live Chat
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Notifications
  • Recurring Appointments
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Review Generation
  • Review Monitoring
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Task Management
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Total features60
  • API
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Authentication
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Brand Tracking
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Campaign Management
  • Certification Tracking
  • Charge Capture
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Engagement Tracking
  • Exercise Library
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Live Chat
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Notifications
  • Recurring Appointments
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Review Generation
  • Review Monitoring
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Task Management
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics

Integrations

  • Total integrations13
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne