Page 4 | Tebra Reviews - Pros & Cons, Ratings & more

athenaOne

eClinicalWorks

Practice Fusion

SimplePractice

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Tebra

Web-based

Windows

iPad

iPhone

owner

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.

Owner

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.

admin

They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.

With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.

administrator

The best product I have every used and when I need help the service is excellent.

Office Administrator 

Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

I have  been using Kareo since 2006, and I find the ease of use and the ability to integrate with multiple EMR products is good.

Workflow is  inefficient for my practice and customizations are very limited. Patients found it difficult to use and I could not customize anything to address patient concerns.

I am still growing and encourage those I meet to transition to using this software. I have demonstrated my confidence in Kareo by including page on my business website promoting Kareo.

President

As a new practice, price was very influential in the decision to go with Kareo. Our Success Coach was very helpful at first.

Office Manager

Kareo customer service is always very easy to get in touch with and they are always pleasant and helpful.

It was easy to set-up the Inventory for each Insurance Carrier. I love the automatic posting capability.

Admin. Assistant

It is a wonderful product to house medical billing information. You have easy access and may reports and tools to access when managing  patient accounts.

I do not have enough room to write a complete list of how terrible Kareo is.

Medical Biller

Kareo is easy to use and easy to learn how to use. I liked the support of the onboarding team at Kareo as they taught us how to set up the software and how to get the most out of it.

Office Mgr

Easy to navigate and tech support is fantastic.

We had tons of rejections and denials for months. Our billers were on the verge of leaving because it was so much of a hassle.

Nurse Practitioner, Owner

Ultimately, when I delved further into the product, I realized that it would not work for me. I never even used the EMR. Kareo refused to consider any discount, any suspension, or any change at all.

AdvancedMD EHR

Horrible customer service; they never answer emails.

Worst company in the field

It is a great EMR for our practice needs 

Works great!

Overall not bad, wish there were more features for document storage and retrieval to make compliance auditing simpler

Not a Bad Software for Medical Invoicing

My Tebra experience!

Very mad about over billing and customer service

Dissapointed

My overall experience with PatientPop has been good. They seem to be responsive to my concerns, and I am overall happy with the product and performance. The metrics are good.

Communication conduit

I'd give it a 10/10, however could be improved in some ways. Being able to hide patient charts instead of deactivate.  

Kareo Clinical EMR

I am deeply disappointed with the agency's services for web development and patient scheduling applications. Despite their promises and advertisements, they failed to deliver on their commitments. The web development work was subpar, lacking key functionalities and design elements we had discussed. Moreover, the patient scheduling application was never completed, leaving us in a lurch without a crucial tool for our operations. This lack of follow-through and professionalism has led to significant setbacks for our business. I would caution others to be wary of engaging with this agency based on my negative experience.

Disappointing 

Kareo/Tebra

Not had any problems. 
Love Karla from out Tebre she has always been very helpful. 

Tebra review 

Great assistance for any office that has appointments

Assistance with a Plus!

Our experience using patient pop is positive. Nothing bad to say.

Medical Practice

Because I am a specialist, they do no have a way to track MIPS for rheumatology - as a result, I have to lose out on that revenue. Ridiculous!  I would change to a different system, but I have been using this for nearly 13 years - prior to MIPS

Avoid the billing software!!!

Ross Medical Kareo Review 

I don’t use it much except to get info on our providers. But when I looked around in it, it didn’t seem to be self explanatory

Not very nice 

We had a great experience and once the set up is done it is very easy to manage and use.

Happy clinic

I have used kareo since 2013.  I am generally pleased with the product.

Review of Kareo EHR, PM an Billing suites 

Easy and effective for small clinics

I've managed several successful start ups.  This is the worse company I've ever been associated with.  A complete waste of time and money.

Stay away!

Revolutionized my practice marketing/ seo

Princeton Sports And Family Medicine

My overall experience with tebra is amazing. It is efficient and helpful in the workplace.

Medical scribe review 

Great experience so far. Very easy to train others to use also.

Great system

So far, so good! No major issues or complications.

Good Job Tebra.

Thank you for your thoughtful review! We're thrilled to hear that Tebra is working well for you so far. 
We truly appreciate your feedback about the initial complexity—your insights help us improve. We'll continue working to make the system even more intuitive for our users. If you have any further suggestions or encounter challenges, feel free to reach out. Thanks again for sharing your experience!

We have been very happy with PatientPop in helping to gain traction online and to provide a facelift for our practice.

Much needed

Poor. Response from support takes over 24 hours, typically ending with someone not knowing how to do things, and clarifying that what was sold isn’t an option 

Tebra Reviews - Page 4

1,289 reviews

Worst company in the field

Works great!