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Recommended
MIULAN H.
Medical Practice, 1-10 employees
Used daily for 2+ years
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Like I said prior, the program is easy to navigate, input, and search for information. Overall, this is a great program to use I would recommend this program to another facility.
There are many reasons that this program is useful. A few is: 1) The ease of access to information looking for 2) The ease of program navigation 3) Customer Care quality (when and if there's an issue) 4) Fast response and how the issue is handled 5) The ease of inputting of information
The only thing that I find to be an issue is the "Rejection" responses to the Clearinghouse reports. For example, I have had a few claims that were rejected with "Remaining Patient Liability is required when Line Adjudication Information is not sent." I have gone over the COB from when I posted the payment and all the required information, payments applied, and patient coinsurance is all inputted correctly, but I still got a rejection notice. To me, that is a little confusing.
Roya B.
Mental Health Care, 11-50 employees
Used daily for 2+ years
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We implemented Kareo into 3 of our behavioral health clinics a few years ago to get rid of paper charts and improve our collection processes. Not only were those 2 goals met, we have seen an increase in patient satisfaction, provider compliance with documentation, and our clinical processes have become streamlined. Kareo has benefited not only our business, but our patients which is our top priority.
Kareo has everything any practice and/or speciality would need from an EHR / PM system. Kareo has a user-friendly scheduling platform that allows office staff to efficiently complete their duties. Our providers have had a positive experience with the clinical platform that allows them to e-prescribe, document effectively, as well as ensure compliance with CMS, MACRA, MIPS, etc. The billing platform is also easy to use, but what I like most is the reporting system. You can literally run a report for anything! Kareo rocks!
What is there not to like? Kareo is the only way to go! #teamkareo