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Tebra Reviews - Page 7
1,288 reviews
Recommended
Jami G.
Medical Practice, 1-10 employees
Used daily for 2+ years
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very good billing system
ease of use user friendly good support quick turn around
does not integrate well with Webpt all the information from webpt does not transfer over
Ryan S.
Medical Practice, 1-10 employees
Used daily for 6-12 months
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It is user friendly and they really lock you in initially with there support staff and training. There pricing is decent, especially if you have a small practice.
I was extremely disappointed with Kareo following my "90 day onboarding." As soon as that time period ended, which was right before I opened my practice, they disappear. Initially, they are more then happy to set up meetings and help you thru any issues, but anyone who has ever started there own practice knows you don't really know the issues until you go live. Once we opened, I started having issues prescribing DME, therapy scripts, Imaging scripts, etc... I reached out to my implementation coordinator asking for a "15 min meeting" just to clear up some of my questions. I got a response that basically stated after my 90 days they cant do meetings because they are "too busy." really? My suggestion is that if you choose Kareo you better make sure you know the insides and out before your 90 days. If you have questions after that you will be referred to the help line, just so you all know I put a query in 5 days ago and have yet to receive any help. If you are a small practice that really relies on good customer support, don't listen to the talented sales people, they will leave you without answers and give you a list of videos to watch, because we all have time for that.