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WellSky Home Health Pricing, Features, Reviews and Alternatives

WellSky Home Health product overview

What is WellSky Home Health?

WellSky Home Health (formerly Kinnser Software) is a web-based software solution that helps home health care agencies successfully increase efficiency, grow profitability, improve communications, and better coordinate patient care.

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Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

In Person
Webinars
Live Online
Videos
Documentation

WellSky Home Health features

Functionality

3.3

/5

76
Total Features6 1 categories

Most valued features by users

Billing & Invoicing
Activity Dashboard
Patient Records Management
Scheduling
Electronic Signature
Monitoring

Functionality contenders

WellSky Home Health users reviews

Overall rating

3.4

/5

76

Positive reviews

53%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.47/10
Rating distribution

5

4

3

2

1

25

15

13

16

7

Pros
Note forwarding is a very good feature and and medication auto fill save time. Also like that I can save templates on various diagnosis.

MM

Michael M.

The ease of training, and the xtra trading videos were a big help. I liked the price of the software.

AC

Ashleigh C.

I am the clinical leader and co-owner of a privately held medium sized home health care company. We have been using Kinnser for two years and are very happy.

KG

Kristyn G.

Cons
But unfortunately after the new version took place everything seem to go down hill. We started having problems generating claims, we were losing data with each software update :( Very disappointing.

OM

Olivera M.

Every time there is an update thing go missing from the system. Clinicians are constantly losing their information and so many bugs and glitches.

SF

Stacey F.

Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.

PS

Patrick S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have really enjoyed using Kinnser and feel it has made our business much more efficient.

Reviewed 4 years ago
Pros

I feel like it is very user friendly and customer support has always been extremely helpful in any issues we have had and in finding ways to customize the software to support our needs.

Cons

I am not a fan of the new help button in the bottom right of the screen after a recent update, i have also noticed that when you update the date of a task that is past due it does't go back to "black" it will stay "red"....so basically just a few minor quirks here and there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WellSky for Hospice

Reviewed 8 months ago

WellSky far surpasses the previous software we used a few months ago.

Pros

WellSky for Hospice has simplified managing my patient load and insuring that all of my workload is organized. Charting is simple and easy on this software.

Cons

The Messaging feature does not allow you to scroll through messages while viewing a message. If you receive several messages, you have to constantly back out and view each individual message.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Disappointing Start but happy with the product

Reviewed 4 years ago

Nurses stopped complaining about software that was too difficult to use.

Pros

User friendly Web-based Company stays on top of regulatory changes Online and web-based training library is comprehensive

Cons

New agency training stinks. It was 95% geared toward field nursing and 5% toward back office support. Of all the issues that we have had, I can honestly say 90% of them wouldn't have come up with proper training in the beginning. In hindsight, the most important issue that I did not know was that Kinnser does not systemically submit OASIS. I came from a software that had its issues, but in the 7-8...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Clinical review

Reviewed 3 years ago

Generally Kinnser is a good program. It’s definitely on the pricier end of the spectrum, but has less faults than a lot of other major systems.

Pros

The organization of the program was easy to understand—the patient chart mirrors the way that paper charts used to be organized, including the tabs on the top of the page. The calendar in the chart also makes it easy to see when other disciplines are making visits as well.

Cons

I didn’t like that some of the features that make Kinnser a good program required additional purchases. Things like importing parts of the notes (like diagnosis in the therapy notes) are necessary to have, and the “extras” weren’t transparently verbalized prior to purchase. Also, the therapy functional assessments are the same not as the initial evaluations, which requires a lot of effort to ensure insurance compliance.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Competent but not Competitive

Reviewed 2 years ago
Pros

When I found out that a new client was using Kinser, or what they called Wellsky, I was skeptical because I had never heard of it before. When I was finally given clearance to use the software, I found it to be chock full of features and resources that even some competitors were slow to adopt. It can be difficult to use at times because of numerous technical bugs and some very avoidable issues with the OASIS resource, but it is very useful if you do not have another software for your medical company.

Cons

I did some research and was confident that I would be able to use The software with relative ease, especially after reviewing the so-called manual, which was really just a few pages of “How-To” for computer illiterates. I was wrong. It took WAY too long to understand this program before I realized that I wasn’t losing my mind, but that the program itself was terribly plagued with bugs and technical...

WellSky Home Health FAQs and common questions

WellSky Home Health has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


WellSky Home Health supports the following languages:
English


No, WellSky Home Health does not have an API available.


WellSky Home Health offers the following support options:
Phone Support, Email/Help Desk

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