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WellSky Home Health vs AlayaCare Comparison

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Overview

WellSky Home Health (formerly Kinnser Software) is a web-based software solution that helps home health care agencies successfully...

Category Leaders

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.4

78

5

4

3

2

1

25

15

15

15

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

3.9

103

5

4

3

2

1

33

40

23

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Note forwarding is a very good feature and and medication auto fill save time. Also like that I can save templates on various diagnosis.
The ease of training, and the xtra trading videos were a big help. I liked the price of the software.
I am the clinical leader and co-owner of a privately held medium sized home health care company. We have been using Kinnser for two years and are very happy.

Pros

The ease of use by internal and external staff is amazing. They are constantly looking to improve the software to make it even better (if that is possible).
As a software integrator and developer, we loved that Alayacare (compared to other home care softwares) had a rich and maturing API.
We have had great support from our AlayaCare support team. They have answered all of our questions and provided us guidance when needed to ensure we were comfortable using the product.

Cons

But unfortunately after the new version took place everything seem to go down hill. We started having problems generating claims, we were losing data with each software update :( Very disappointing.
Every time there is an update thing go missing from the system. Clinicians are constantly losing their information and so many bugs and glitches.
Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.

Cons

Payroll - we are unable to set up pay rates for specific clients. Unfortunately the current pay rate features and functionality do not work for our company.
Right now we can only mass reject visits when we have a specific code we are rejecting OR cancelled visits. We are not able to filter by clock in/out percentage to mass approve visits.
It's frustrating to NOT be able to instantly review and evaluate report data, or the effect of changes in report filters.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features6
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customizable Reports
  • Document Management
  • Document Storage
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Insurance Management
  • Invoice Management
  • Job Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Records Management
  • Payroll Management
  • Planning Tools
  • Progress Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Workflow Management
  • Total features55
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customizable Reports
  • Document Management
  • Document Storage
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Insurance Management
  • Invoice Management
  • Job Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Records Management
  • Payroll Management
  • Planning Tools
  • Progress Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Workflow Management

Integrations

  • Total integrations3
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations9
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AlayaCare logo

AlayaCare

Home Health Duties& Scheduling made easy

Reviewed a year ago

My overall experience with Alayacare has been a great one, it is a big reason why I chose to apply and become a team member of Bayada Home Health

Pros

What I like most about AlayaCare is the ease of choosing shifts and the duties listed for each client for each home health aide.

Cons

I have not used the software long enough to have any dislikes, I'm still in a trial period. I do recommend it for any Home Health agency to train their employees on picking shifts and knowing their duties at each client's house.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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AlayaCare logo

AlayaCare

Billing User

Reviewed 2 years ago
Pros

Ease of use and integration between the user and government agency.

Cons

I have to log on to the Health Partner Gateway to see detailed reconciliation files.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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AlayaCare logo

AlayaCare

Alayacare in the Not for Profit World

Reviewed 2 years ago

Working with Alayacare has been great, the team always is willing and open to make adjustments and it provides a safe, confidential space to hold all client personal health information and also the personal health information for our staff. It is user friendly.

Pros

The thing I love about Alayacare is the Data exploration options. It gives you any type of information you may need to help determine service capacity

Cons

Sometimes the website can be slow, and the capability to alter it to fit our needs has been somewhat challenging, but we always find a work around

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AlayaCare logo

AlayaCare

Amazing software!

Reviewed 4 years ago

AlayaCare helped us streamline our scheduling, introduce time and attendance, access medical records in real time and saved us money in both peoplepower and paper costs.

Pros

AlayaCare is miles ahead of its competition with user-friendly software that includes learn-as-you-go tutorials. Access to schedules and medical records in real time is a game-changer for home care.

Cons

Nothing... this software is by far the best on the market for home care.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AlayaCare logo

AlayaCare

Why AlayaCare is the only alternative for our company!

Reviewed 3 years ago

Our after hours on call system, is functioning so much better. Coordination of the client with the caregivers is seamless. Staff are wonderful to have on our side ... very responsive!

Pros

Ease of use .... so user friendly. Walk Me is awesome feature. All features needed for home care agencies as we move into the future.

Cons

Some issues with Skills and Qualification that were unable to resolve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AlayaCare logo

AlayaCare

I am a user of Alayacare

Reviewed 2 years ago

I have been having a great experience with Alayacare. I love it.

Pros

I love how it is so accessible as long as I have an internet connection ,it makes my work so much easier especially when I need to work from home.

Cons

Cannot edit some information once it has been entered.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AlayaCare logo

AlayaCare

Transformational Solutions!

Reviewed 6 years ago

Alayacare has an in-depth understanding of care delivery needs of home care and community care. Their solutions are elegant and intuitive to our needs. Their customer services is exceptional!

Pros

The opportunity to provide better care to our clients, improve quality through our technology solution, Reduce costs through decreasing reliance on manual processes, reduce administrative burden, better analytics, increase our accountability to funders and clients in the future.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AlayaCare logo

AlayaCare

The right approach to home care software

Reviewed 2 years ago
Pros

As a software integrator and developer, we loved that Alayacare (compared to other home care softwares) had a rich and maturing API. This opens up the world of possibilities and integration touch points and allows the software vendor (Alayacare) to do what it does best and their clients (users) to focus on what they do best and use tools that work best for them. Other home care software that we have worked with tries to do everything in a vacuum. This is great for smaller organizations but will not cut it for evolving business models that require scale.

Cons

Some parts of the software are more developed than others. Some features are very deep and comprehensive while others seems to have been deployed to fill various voids and requests from the user community. Over time the depth of all features is addressed and this is to be expected with a rapidly growing software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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AlayaCare logo

AlayaCare

Upgrading our software experience

Reviewed 2 years ago

The largest business problem we were solving was selecting a solution that would allow ease of use for our field staff, including having all necessary forms online as well as allowing our hourly staff to use a mobile app to communicate with the home office.

Pros

I like that this software is web-based and can be accessed easily if you have the link and proper credentials.

Cons

Migrating data from our old system did not happen as expected. We assumed we could move our entire historical database over to ensure whenever we needed old information we had easy access to it. When it was time to do the data migration, we were advised that we had to truncate the history to a little more than 1 year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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AlayaCare logo

AlayaCare

Feedback for ALaya

Reviewed 2 years ago
Pros

The graphics are better than old program. The addition of app for HSW's to use is good progress for us - allows HSW's to see info about clients in the field and clock in and out of service. Also it is easy to learn/use for HSW's and does not take much data - critical issue. I like that I can work remotely from home using the browser based program.

Cons

Unable to generate hard copy report of client file. During scheduling, the time involved in loading pages was originally hard to bear. The help (?) option has never provided me with information I am looking for - typically basic questions about where to find information or deal with status changes or the like. Using ON HOLD feature is cumbersome as you can only schedule one service at a time over an...

Vendor response

Thank you for sharing your experience with us, Gillian. We're sorry to hear about some of the concerns you're having. To help make things easier for you next time, instead of going through The Help (?) button, you can check the Zendesk Guide to find the information you're looking for: https://alayacare.zendesk.com/hc/en-us. You can also use AlayaCareU on any non-production environment for a walk-through on the specific workflow you have questions about. Our team would be more than happy to help assist you with specific concerns, feel free to contact us at support@alayacare.com.