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WellSky Home Health vs AxisCare Comparison

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Overview

WellSky Home Health (formerly Kinnser Software) is a web-based software solution that helps home health care agencies successfully...

Category Leaders

AxisCare is a web-based scheduling and management solution with marketing and other functionalities that are designed specifically...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

150

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.4

78

5

4

3

2

1

25

15

15

15

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.7

657

5

4

3

2

1

494

131

20

9

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Note forwarding is a very good feature and and medication auto fill save time. Also like that I can save templates on various diagnosis.
The ease of training, and the xtra trading videos were a big help. I liked the price of the software.
I am the clinical leader and co-owner of a privately held medium sized home health care company. We have been using Kinnser for two years and are very happy.

Pros

One of the best things about Axiscare is that they have really responsive and helpful support staff. We have been in need of frequent help, and they have provided that in spades.
I am giving a very positive review because my company had survived during the lockdown because of this system, I was able to operate without any help for 4 months.
I love that it has the majority of features I was looking for. It is very easy to use and the service of the staff is amazing.

Cons

But unfortunately after the new version took place everything seem to go down hill. We started having problems generating claims, we were losing data with each software update :( Very disappointing.
Every time there is an update thing go missing from the system. Clinicians are constantly losing their information and so many bugs and glitches.
Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.

Cons

Few features are missing compare to HHA Exchange such as running exclusion list of employees and unable to view authorizations from mco.
There was not a lot of training for administrators and/or users. Also, there is no way to correct mistakes on entries.
I have the most trouble with the geo mapping for clocking in.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features6
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • For Home Care Providers
  • For Nursing Homes
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Nursing Forms Tracking
  • Patient Records Management
  • Payroll Management
  • Physician Management
  • Point of Care System
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Spend Management
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Workflow Management
  • Total features67
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • For Home Care Providers
  • For Nursing Homes
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Nursing Forms Tracking
  • Patient Records Management
  • Payroll Management
  • Physician Management
  • Point of Care System
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Spend Management
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Workflow Management

Integrations

  • Total integrations3
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations20
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AxisCare logo

AxisCare

Great product

Reviewed 2 months ago

Fantastic.

Pros

The ability to customize each feature based on the needs of the positions is highly useful. Also, the fact that AC was made by home health care owners, for home health care owners, means they know what matters.

Cons

The Forms section needs upgrading. Staff can't sign incident reports and the application for employment doesn't do us much good. We have to use other software for that.

Vendor response

Hi Isaac, Thank you for leaving this thoughtful review. We are so pleased to hear that AxisCare's customizability has benefited your agency. We are constantly improving our software, so your feedback is greatly appreciated. Thank you again for your review Isaac and we look forward to serving your agency for years to come! -The AxisCare Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AxisCare logo

AxisCare

The importance of Axiscare

Reviewed 20 days ago
Pros

It was a very useful app and an easy way to request a health caregivers at home

Cons

It was an easy software to use it so you will not have any problem to use it

Vendor response

Hi Islam, Thank you for taking the time to review AxisCare! I'm so happy that you have found the software easy to use. Our team is thankful for you and your agency! -The AxisCare Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

Excellent software for new Home Health company

Reviewed 4 years ago

Great software for growing companies and pricing model makes a lot of sense they grow as we grow so the price is not too overwhelming for new companies trying to grow.

Pros

Very intuitive and easy to use, cost effective, handles everything I need for my home health agency.

Cons

Don't like that you can only put when a caregiver is NOT available vs when they ARE available, it just isnt the way I am used to thinking about locating caregivers and much easier to enter when they are available vs putting in all the times they are NOT available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

Care Providers Of Wilmington

Reviewed 2 years ago

Great program system for our Home Health company. It is great to have everything in once place.

Pros

One Place stop for all day to day operations Easy look up for Clients ADLs Multiple users can run the system at once

Cons

Setting up the GPS for Aids On line training sometimes too much info to watch for 45 minutes You save everything by clicking the save button. Should save automatically once info is submitted

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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AxisCare logo

AxisCare

axis care is pretty cool

Reviewed 3 years ago

its a pretty cool app for workers in home health or day to day clinical staff.

Pros

I really like the easy options available for clocking in and out of my shift. I also appreciated that it was easy to use with other features.

Cons

I do wish they had a w2 option, like something that can keep track of texas and withdrawals for tax returns.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AxisCare logo

AxisCare

Great Value, features are improving

Reviewed 5 years ago

Overall excellent product and great value. Continues to improve and offer additional features and improvements.

Pros

Simplified affordable pricing, easy to use interface and no lag time, quick customer support, growing features & improvements.

Cons

Not quite full scale for a standard home health agency offering full array of services. Geared more toward respite care and hourly CNA care needs, so some features don't exist, but can be worked around.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AxisCare logo

AxisCare

Axis has made scheduling a more efficient process, and saved time.

Reviewed 5 years ago

Overall, AXIS is a great scheduling system, that has DEFINITELY added ease and efficiency to the job of the scheduler. And I should know, since I am the scheduler!!!

Pros

The alerts that enable you to know when you have double booked a caregiver with more than one client. Also, the layout of the website gives the user easy access to client/caregiver schedules, profiles, and reports that aide in running a home health company.

Cons

There are days when the system does not work correctly or drags slowly. Also, there are a few glitches/kinks that need to be worked out. Examples include, but are not limited to, a caregiver who works with 2 clients clocks in for her morning shift at 8:30am, and the system clocks her in at 8:30am for her evening shift that starts at 4:30pm. Also, when verifying, once verified and a caregiver manually clocked out, caregiver can clock out later and the system recognizes the telephony change/stays verified-It should unverified automatically if this happens. This may cause discrepancies in payroll/invoicing, if not seen by office administration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

AxisCare Ease of Care

Reviewed 4 years ago

We have an upcoming training session for some of the new payroll features that I am looking forward to.

Pros

As a Medical Assistant that is charge of the schedules for over 130 home health clients and more than 50 caregivers, I use AxisCare every day, ALL day. The ease of seeing what needs to be covered and who is where (and when) is absolutely amazing. All the information needed on each client and caregiver is easily accessed and when information needs to be changed it is no problem. i LOVE working with AxisCare!!

Cons

The certification alerts are not always accurate. Caregivers have received alerts that a certain certification has expired even after it has been updated in the system, usually it is one that says "no notification" which is even more strange.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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AxisCare logo

AxisCare

Axis care Review

Reviewed 6 years ago
Pros

I like that this product is easy to learn and easy to use. It makes it simple to input new clients and streamlines the Home Care process. I enjoy how we can use Telephony and scheduling with the same system to tract the ADL's for our clients.

Cons

How there are some glitches in certain screens. Home screen shows some visits unassigned but they are assigned.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

A very good software that completely handles all of our needs!

Reviewed 5 years ago

would definitely recommend it to any new Home Care business!

Pros

I love the mobile app, it allows my staff to chart at the bedside, POC and the scheduling is tops! Also the schedule lets you do the whole year of repetitive visits.

Cons

That it cannot do invoicing in stand alone mode! Also, as administrator, i cannot log in via the mobile app because it tells me I am not a caregiver, but I only wanted to test it before my staff did.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

Great Software

Reviewed 2 years ago

Wonderful software and I've used many.

Pros

Super easy to learn! Has everything needed for In Home Care.

Cons

Not really anything, all questions were easily answered.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AxisCare logo

AxisCare

AxisCare Software review

Reviewed 4 years ago
Pros

Support is excellent. Support team is very knowledgeable and willing to assist until the issue is solved. Product is easy to use and always improving

Cons

More online reference videos. Updated and short reference tips sent to clients consistently. Maybe home care tips and or ideas for agencies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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AxisCare logo

AxisCare

AxisCare is a wonderful tool!

Reviewed 2 years ago

It has been a great experience and transition over from using paper charting

Pros

Great program! It has made the management of our home care agency so much smoother.

Cons

Wish there were more functions such as allowing caregivers to see their hours/pay calculations on the app, there is no administrative app that could be checked easily from the phone, the payroll is a little complicated

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AxisCare

The AxisCare software already has what you need to run a home care agency but I envision future features as well!

Reviewed 4 years ago
Pros

The current features and future possibilities of what the software can provide to home care agencies.

Cons

The look and ease of the display of information makes the product easy to use for most staff. Staff unfamiliar with home care software will need to be trained and be updated on a regularly basis.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

AxisCare logo

AxisCare

Forward Thinking Company

Reviewed 5 years ago

A great company and software to use overall for new and established home care organizations.

Pros

Easy to use and customization of tabs and pages. You get good value for a great product comparable to the best competition out there.

Cons

User interface needs improvement. No mobile access for admin users. Would be very helpful if this feature is included.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

New Customer, Work in Progress

Reviewed 4 years ago

I would recommend this system to any home care company looking for a software provider!

Pros

The service we have received form Axis Care is outstanding. They have gone above and beyond to accommodate the needs of my organization. We are a big company with many caregivers and clients. We are coming from another software that we had a bad experience with. Axis Care has done everything within their power to make this a transition for us.

Cons

There are some features we would like to see added to the system, like weekly schedules that filter over to the care plans and some other things. But I have confidence that the feature requests we have requested will be added to the system soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

All in one package - Axis Care

Reviewed 4 years ago

We have been using AxisCare for a few years. It offers everything that we need to operate our Home Care business in Upstate New York. I recently started doing the training sessions that they offer and absolutely love the information they provide. The staff is always prompt and friendly when responding. AxisCare also cost effective for a small business. I highly recommend using their service.

Pros

It offers everything you need to operate your Home Care Business. It is cost effective to use AxisCare.

Cons

Currently, I do not have any cons with the service. Do as much of the training as possible to get the most use of what they offer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare

Excellent product!

Reviewed 4 years ago

Overall great

Pros

Functionality of the product is great. It solves the main problems that Home care agencies have with scheduling

Cons

Wish features were added more often. I have recommended a few that i know i would use every day, but haven’t heard back about them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AxisCare logo

AxisCare

Robust & User Friendly!

Reviewed 2 years ago

I’m a new user within a franchise, so it’s our flagship partner so far. I simply love their customer service, you simply won’t find any better...& they always seem available to help, which is most important.

Pros

So far, it has almost all capabilities that I can see a need for...& what’s not quite integrated yet, it seems they’re always working on those types of improvements.

Cons

It’s a bit difficult to navigate for true beginners. It’s a bit bland in terms of interface, but the functionality for Home Care seems about all there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

Software

Reviewed 5 years ago

This product is excellent it has all of the components needed to run a successful Home Care Business.

Pros

Comparability

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AxisCare logo

AxisCare

Excellent

Reviewed 4 years ago

Keep up the good work ...

Pros

It's effective and allows us to better tracking of information and is a excellent resource in the home care field

Cons

Nothing really just when theere are outages .other wise this program has really helped me be more efficient and effective with documents.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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AxisCare

Awesome service

Reviewed 4 years ago

We have been using Axiscare for almost 4 years. We like it. It’s like a blood to the body. Entire business is off of Axiscare.

Pros

Understands Home Care key feature which is schedule, search and I can create my own form is nice and awesome.

Cons

No cons were added to this review

Vendor response

Chisung, I’m glad we have been able to connect after the posting of this review. We have put a lot of effort and resources into our customer service lately (implemented a new ticketing software, new phone system, etc), and our reps being rude to you is unacceptable. I will make sure it is addressed immediately. You have been a client of ours a long time, and we greatly appreciate your business. I want to make sure this issue is addressed and you enjoy your experience with us every time you call. I look forward to talking with you again soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AxisCare logo

AxisCare

My experience has been very good

Reviewed 5 years ago

NA

Pros

It is easy to use and the information I need is right at my fingertips. I really like the home page.

Cons

Sometimes the updates are untimely and when it shuts down for whatever reason it is very hard to do business

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

AxisCare logo

AxisCare

Good program, but not great.

Reviewed 4 years ago
Pros

It's an inexpensive option for home care management. Has an app for caregiver use. easy clock in and clock out feature.

Cons

No app for administrator use. New Calendar view is no good. Calender view is obstructive and takes more time to go through.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AxisCare logo

AxisCare

Makes Scheduling a Breeze

Reviewed 3 years ago

AxisCare makes home care business a breeze. From scheduling to plan of care updates to billing everything is seamless.

Pros

AxisCare is wonderful all around, but what I like most about it is the ease of scheduling clients. I am able to schedule sessions, change/cancel sessions, add in notes for those scheduled visits and so forth. AxisCare also allows users to easily set up and alter clients plans of care, alerts on birthdays, shows gaps in scheduling for clients and so forth. I have used many different types of software designed for home care agencies and AxisCare is one of the easiest ones to learn in my opinion. The customer service is also phenomenal.

Cons

AxisCare occasionally runs slowly, but those days are few and far in between. Other than that there are no cons for me.