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WellSky Home Health vs Homecare Homebase Comparison

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Overview

WellSky Home Health (formerly Kinnser Software) is a web-based software solution that helps home health care agencies successfully...

Homecare Homebase is an integrated, cloud-based home health and hospice software which supports scheduling, billing, documentation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.4

78

5

4

3

2

1

25

15

15

15

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

2.7

46

5

4

3

2

1

9

7

8

4

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

Note forwarding is a very good feature and and medication auto fill save time. Also like that I can save templates on various diagnosis.
The ease of training, and the xtra trading videos were a big help. I liked the price of the software.
I am the clinical leader and co-owner of a privately held medium sized home health care company. We have been using Kinnser for two years and are very happy.

Pros

Easy to clock in and out of work as well as view schedule. Good way to keep on top of job and communicate with team members.
Ease if use/user friendly. Information readily available and easy to find.
We feel supported when needed and really appreciate the customer support re structure that is going on at this time.

Cons

But unfortunately after the new version took place everything seem to go down hill. We started having problems generating claims, we were losing data with each software update :( Very disappointing.
Every time there is an update thing go missing from the system. Clinicians are constantly losing their information and so many bugs and glitches.
Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.

Cons

This system is frankly awful. We went from a junky system that was at least flexible to a junky rigid system that kills time for you.
Back office assignment and management using this software has been chaotic and frankly necglectful. This software has prompted an incompetent and irresponsible relationship to patients.
A loss of money and you will work much more with no compensation. Additionally, my patients fall asleep during assessment and documentation, and I had to wake them 2 or 3 times during.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features6
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Care Plan Management
  • Claims Management
  • Compliance Management
  • Customizable Forms
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Forms Management
  • HIPAA Compliant
  • Medication History
  • Monitoring
  • Patient Intake
  • Patient Records Management
  • Payroll Management
  • Physician Portal
  • Planning Tools
  • Real Time Data
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Third Party Integrations
  • Time Tracking by Client
  • User Management
  • Volunteer Management
  • Workflow Management
  • Total features37
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Care Plan Management
  • Claims Management
  • Compliance Management
  • Customizable Forms
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Forms Management
  • HIPAA Compliant
  • Medication History
  • Monitoring
  • Patient Intake
  • Patient Records Management
  • Payroll Management
  • Physician Portal
  • Planning Tools
  • Real Time Data
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Third Party Integrations
  • Time Tracking by Client
  • User Management
  • Volunteer Management
  • Workflow Management

Integrations

  • Total integrations3
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations3
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Homecare Homebase logo

Homecare Homebase

Performed poorly.

Reviewed 10 days ago

I would describe my overall experience as a flop. I would advise organizations to think carefully before making a decision and at the least do not get locked into a contract with Homecare Homebase before having the oppurtunity to extensively test it. I was tasked with selecting and deploying a new home health care solution and I personally chose Homecare Homebase. Right away the poor layout caused...

Pros

- Manage multiple components of home health care. - Billing features. - Freedom to choose add-ons. - Parent company established prior to 2000. - Company is located in Kentucky, United States.

Cons

- Poor performance in all. - Disruptive malfunctions. - Missing features and poor feature quality. - Time management suffers, efficiency and case load suffers. - Workflow feature is locked into place. - Impractical layout that's changed again and again. Senseless restrictions. - Complaints were heard but were never addressed. - Poor support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Homecare Homebase logo

Homecare Homebase

Powerful home care and hospice automation software

Reviewed 5 years ago
Pros

HCHB has a multitude of integrations for supporting our nurses including integrations with patient data, physician office integration, payroll, and others. The scanning features have drastically reduced the administrative hours nurses spend allowing them more quality time with patients.

Cons

HCHB is growing fast and has some of the biggest home health and hospice agencies. Sometimes they seem over stretched, but it usually happens in phases. They are constantly getting better and more reliable with compliance needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Homecare Homebase logo

Homecare Homebase

You've got options.

Reviewed 5 years ago

You've got options. Explore them before settling on Homecare Homebase.

Pros

I used this software daily for a number of months and, after being with another company offering a superior Home Health Care software, I understand why my colleagues were all frustrated with it. The only pro about this software is the customer service staff, who did what they could to help me when I needed them.

Cons

The interface is extremely outdated and not remotely user-friendly. I felt as though I was using a program made in the late 90's. And the so-called Phone App, which was was still relatively new when I was utilizing the software, crashed often and was never easy to use when it worked. Customer service, however, was fantastic in my experience. They seemed to understand the frustrations of their software and tried their best to ease the burden. I hope to never use this software again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Homecare Homebase logo

Homecare Homebase

Good for Hospice and Home Health services, easy to use

Reviewed 2 years ago

It works well for me personally, however I would appreciate an app and alerts when I have work to do on it.

Pros

It is quite simple and easy to use for Home Health agencies and Hospices. I approve orders in it and it takes me literally 3 clicks and steps. It took me very little time to learn how to use it. I have heard others have had the same experience. I would imaging training costs are low. Tracking referrals is very easy.

Cons

It does not interface with Epic well which is unfortunate. Epic is the most commonly used software by hospitals and large health system. It is not convenient for nurses who have to chart in both softwares. I wish this software would alert me when orders come to my in-basket to sign. I have to remember to log in every week. Unlike other software such as Epic, they do not have a phone app. Epic app alerts you when you have a message. To compete, HH should create an app, too. At times too many questions have to be answered and repeating information has to be typed in by hand, which wastes time and takes away from time spent with the patient.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Homecare Homebase logo

Homecare Homebase

Worst home care software, Period.

Reviewed 4 years ago

Stay a way from it as much as u can!!!

Pros

Clinicians can't lie about the actual in home time. Less paperwork to take home once u get in the flow of it.

Cons

Every regular visit is almost like an initial assessment. Lot of redundancy in different sections. Documenting Vitals is like going back and forth hundred times. If u check some sections, it will force u through thousands of questions which are mostly unnecessary. Can't do visits if u haven't completed the last visit. And on and on and on and on and on.......... Patients think we are playing video game on the tablet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Homecare Homebase logo

Homecare Homebase

Data Driven

Reviewed 5 years ago

We are fairly new to the system - the key to success is to follow the HCHB processes as they are like a well oiled machine, and seriously consider changing agency process to work effectively within the system

Pros

Real Time Data Analytics, ease of clinical use. Our field clinicians are now completing 80% of documentation in the home!

Cons

very workflow oriented so there is not alot of leeway for real time process issues or changes. System is authorization driven which if not processed quickly can hold up patient care

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Homecare Homebase logo

Homecare Homebase

Data Drive System

Reviewed 5 years ago
Pros

Good product to help track visit time, documentation and travel. End user able to document at home where care provided.

Cons

Dependent on back office staff to "push" workflow, so clinicians have access to patient information and visit documentation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Homecare Homebase logo

Homecare Homebase

Left My Job Because of this Software.

Reviewed 2 months ago

Because of my dissatisfaction with the software and because I was no longer being paid hourly, but per visit at my part time home health job (which made the inefficiencies of the electronic medical record (EMR) all the more frustrating) I looked for other job opportunities. When one came up, I put in notice saying that once I discharged my caseload of patients, I would leave the company. All of...

Pros

-Once you click through the all of the other screens, doing a daily visit note can be relatively straight forward.

Cons

-For some reason you can only type in capital letters (which makes distinguishing between pt (patient) and PT (Physical Therapist) annoying. -The redundancy in clicking/tapping and number of screens/menus you have to navigate is truly mind-boggling None of my coworkers while I worked for the home health agency liked it. They just tolerated it because there were good benefits from working with the company. I used the software for over a year part time and the more I used it the more I disliked it. Very tedious. Its like it was designed by someone stuck in the 1990's for user-interface ease of use. I used this software from December 2020 to March 2022 part-time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Homecare Homebase logo

Homecare Homebase

Hate it

Reviewed 8 years ago

The good thing about this program... Well it does have drug instruction. It appears the designer had never ever worked in home health . There is repetitive charting required as goals/ interventions are automatically added it is unreasonable to have 50 goals on a six visit admit but the clinican has no control over it , you Have to constantly open tabs poorly designed program thanks for adding a million visit codes which now get to be plotted by admitting clinical staff this program has made an already hard job even harder ! The auromatic milage calculator is wrong when doing miles document storage is not user friendly and the tablet is hard to use

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Homecare Homebase logo

Homecare Homebase

Not The Most Friendly EMR Software

Reviewed 3 years ago

Homecare Homebase gets the job done, however it has a lot of unnecessary clutter that proviers must go through in order to get to the bottom line.

Pros

Homecare Homebase is not the most friendly EMR software I have used while providing home based hospice care. It does try to make things easier, such as providing prepopulated responses you can choose from, tracking your miles from patient to patient and good IDG tools.

Cons

Homecare Homebase could streamline things, espeically for social workers and chaplains as they are extremely nurse focused. Documenting a new patient visit can take a lot of time, especially going through all of the new patient flows.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Homecare Homebase logo

Homecare Homebase

Horrific and unnecessary hundreds of questions and tabs

Reviewed 6 years ago

The clinician, nurse or therapist will spend more time in the patients home documenting the hundreds of questions that are not all necessary. So a regular visit will be over an hour and if you have cars to perform such as wound vac, pic care, labs, IV, pill box, wound. Care, expect the additional time over the 45 min to hour documenting. A loss of money and you will work much more with no compensation. Additionally, my patients fall asleep during assessment and documentation, and I had to wake them 2 or 3 times during.

Pros

It allows minimal error

Cons

You will work double but paid the same, unnecessary questions, very lengthy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Homecare Homebase

No wat

Reviewed 6 years ago

This is without a doubt the worst the home healthcare charting system ever madeyou will get the joy of dealing with continuous updates that do not improve the basic flaws in the system you do not chart against the goals you actually write in with you cannot attach photos to a visit so that you can see your wound there are no codes for UAVs there is no section for urine test and you have to write that The vital signs are not friended this system absolutely sucks

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Homecare Homebase logo

Homecare Homebase

Field RN user

Reviewed 3 years ago

Poor so far

Pros

Can sync quickly. That's it. Being able to use small device is kinda of nice .

Cons

From field staff point of view hchb is very poor program. Pathways do not reflect care provided. Waiting around for office staff to change codes, add visits, process work que is extremely slow. Buddy codes are a mess for large organization. We end up with visits on one nurse and buddy codes on another. Makes no sense that buddy codes can be moved separate from a visit.There are repetitive questions...