WellSky Home Health Features

WellSky Home Health

Software solution for home health agencies.

3.43/5 (77 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Monitoring
Patient Records Management
Payroll Management
Real Time Notifications
Role-Based Permissions
Scheduling
Task Scheduling
Time Tracking by Client
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Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Monitoring
Patient Records Management
Payroll Management
Real Time Notifications
Role-Based Permissions
Scheduling
Task Scheduling
Time Tracking by Client
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Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Monitoring
Patient Records Management
Payroll Management
Real Time Notifications
Role-Based Permissions
Scheduling
Task Scheduling
Time Tracking by Client
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WellSky Home Health Feature Reviews

25 reviewers had the following to say about WellSky Home Health's features:

Tracie W.

Kinnser Review

2016-09-10

Pros

I like the calendar and the scheduling reports.

Cons

The managed care reports related to billing and payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering WellSky Home Health

I feel that Kinnser is best for an agency with 100% Medicare census.

Source: Software Advice
Helpful?   Yes   No
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Karen W.

Case Management Software

2016-10-04

We were told that we would be able to customize the software for the case management segment of our business.

Pros

Good for private duty.

Cons

Customization did not happen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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La Juan S.

Kinnser Agency Manager

2017-02-21

As with all Electronic Health Records, there are a few minor things we would change.

Pros

Billing overview you can see all or your claims in one place, if they are ready to go, and if they have paid.

Cons

Rescheduling a visit date, I would like for it to be able to change it in more than one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering WellSky Home Health

Great product, easy to learn, quick turn around for customer service

Source: Software Advice
Helpful?   Yes   No
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Peter K.

Kinnser Review

2015-01-23

Pros

The ownership and management are accessible and typically responsive to hear my concerns.

Cons

The time it takes by office support personnel to manage the scanning process of documents into the system.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering WellSky Home Health

Understand not only the clinical side of the software, but also the back office functionality of the system. Also, the inability to work offline while in the field is still a major issue for the clinical staff. If Kinnser were to fix the scanning problem as I suggested last year, I would be the biggest producer in their entire sales department.

Source: Software Advice
Helpful?   Yes   No
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Johanna R.

Kinnser EMR

2018-02-20

Pros

Web based and ease of use for clinicians. That is really the only reason we continue to use them at this time.

Cons

This EMR has refused to take simple steps to assist agencies to be compliant with the new COPs.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
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Oksana H.

Potential to be the best

2017-02-22

Also it needs to have a function to trigger reminders about pt/inr labs, etc...

Pros

User friendly

Cons

I hate not being able to see multiple patients and their schedules at the same time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering WellSky Home Health

Do your research.

Source: Software Advice
Helpful?   Yes   No
Read more
Gina T.

Great Product but hard to Navigate

2016-09-12

Pros

This product offered telephony, wide option of reporting, and scheduling.

Cons

It was a tad complicated to navigate. They really could simplify this program a bit more. When we were test driving the system at my previous job we were all very anxious to switch over due to the complexity of the product.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

5/10

Recommendations to others considering WellSky Home Health

Always make sure the product that you are interested in offers a wide variety of options and helpful tools.

Source: Software Advice
Helpful?   Yes   No
Read more
Jenny N.

Daily Use of Kinnser

2019-09-12

Pros

critical data from prior notes can carry forward, there are easy to access reports to determine where charts are in the billing process, there is a robust scrubber that detects errors that will reduce reimbursement and/or star ratings

Cons

Goals components are only nursing based - Library is very cumbersome for goals that are not specific to nursing - they can be set up for other disciplines but it is awkward and hard to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kunal P.

PT review

2019-11-26

Pros

I like how we can self navigate in kinnser

Cons

Data and reporting features are lacki ng significantly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Olivera M.

Kinnser

2016-11-10

Easy scheduling , easy billing , Medicare number verifications etc.

Pros

Easy to use .

Cons

Loosing data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10

Recommendations to others considering WellSky Home Health

Easy software to use. Super friendly but unfortunately to may issues with generating claims, when system is updating we lose data.

Source: Software Advice
Helpful?   Yes   No
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Tim M.

Clinical review

2018-09-21

Generally Kinnser is a good program. It’s definitely on the pricier end of the spectrum, but has less faults than a lot of other major systems.

Pros

The organization of the program was easy to understand—the patient chart mirrors the way that paper charts used to be organized, including the tabs on the top of the page.

Cons

Also, the therapy functional assessments are the same not as the initial evaluations, which requires a lot of effort to ensure insurance compliance.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Heather W.

Awesome, easy, user friendly EMR

2016-09-08

Pros

The interface is designed much like the internet itself which is easy for anyone from the field through the office to grasp and utilize.

Cons

I don't know why I need to document so much to say the same thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering WellSky Home Health

When doing a demo take the time to manipulate the software instead of just allowing the rep or a program show you the capabilities. Take some time prior to your demo to document all the areas that you use your current software. When your demo comes ask about how it works in the new system. Have other people from different areas in the company relative to the program demo with you so you have a team approach to the best answer.

Source: Software Advice
Helpful?   Yes   No
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Danei P.

Overall easy to learn

2018-03-08

The software improved significantly when the progress to goals was added

Pros

Easy to document all in one page.

Cons

Not a lot of free text area on the assessment to document information not preset as part of the assessment form.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Arica M.

Extremely usable

2017-12-12

Pros

Ease of use and helps satisfy all regulations to keep your agency compliant. Control remains in the hands of the administrative staff to reduce error rates.

Cons

Although, this isn't much of a con as Kinnser does a great job at giving you great forms and reports.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Richelle S.

Documentation

2019-12-08

I am able to accomplish tasks, however, it is a tedious process

Pros

its safety features: times out after idle for period of time ability to save templates by name for future use with saved information

Cons

does not autosave, will lose data if you do not save--going to another patient's chart or signing out without saving, data is lost vitals info can only be inputed once, would be convenient to have vital input options before activity, during activity, and post activity Inability to retreat documents to edit once documents have been submitted unless administrator returns lengthy document

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick S.

Steep decline in services and support once WellSky entered.

2020-02-17

No benefit of being with a huge corporation like WellSky.

Pros

Easy to use schedule, billing and notes.

Cons

Once WellSky took over Kinnser the quality of support and care for their clients ended. Kinnser was great and did not think of you as a number. WellSky cares more about increasing costs and complicating the Home Health Software. Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
DENA P.

NEEDS UPDATING

2017-08-14

Pros

EASE OF USE BY CLINICIANS AND OFFICE STAFF, EASY SCHEDULING, EASY BILLING, COMMUNICATION AMONG CLINICIANS, INTERNET BASED

Cons

NEEDS UPDATING OF TECHNICAL ASPECTS, NEEDS BILLING UPDATES, NEEDS GOAL AND INTERVENTION UPDATES, NEEDS POC UPDATES

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Justin P.

WellSky for Hospice

2020-11-21

WellSky far surpasses the previous software we used a few months ago.

Pros

WellSky for Hospice has simplified managing my patient load and insuring that all of my workload is organized.

Cons

The Messaging feature does not allow you to scroll through messages while viewing a message.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sohel P.

Kinnser Agency Manager - Not the best out there

2018-04-19

Pros

It covers all the detailed rules of Home Healthcare very precisely and makes it almost error-free. This saves lot of time and effort compared to doing the evaluation/notes manually

Cons

User interface and reports are tricky to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Asya M.

Bad experience with Billing Manager 2.

2016-05-24

Pros

User friendly for Patient documentation.

Cons

Billing Manager 2 is a headache.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

3/10

Recommendations to others considering WellSky Home Health

We are using Kinnser since 2010. Customer support is getting worse each year. Still user friendly. Expensive.

Source: Software Advice
Helpful?   Yes   No
Read more
Krista J.

This is the BEST product!

2017-07-13

This system, compared to others, is better. Do not waste your time and money with other software.

Pros

Reports and software functions are "compliant". This software ensures "Survey Readiness".

Cons

Take the extra time to utilize the offered Kinnser Agency Process Review. This was the most effective way to ensure your processes are going to be addressed within implementation training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Theresa P.

Home Care Review

2016-08-19

Pros

We have a sister facility and was told we could use this software at that location for billing as well.

Cons

Would really like some one on one training for our Home Care because we have 2 locations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

7/10

Recommendations to others considering WellSky Home Health

It is easy to learn and very helpful with staff and client scheduling.

Source: Software Advice
Helpful?   Yes   No
Read more
TIM O.

KINNSER IS CLEAR FOR PT EVALUATIONS

2017-10-13

Pros

CLEAN FORMS, WEB BASED, OASIS IS CLEAR AND EASY TO PERFORM, GOOD BILLING DUTIES, DASHBOARD IS GREAT,

Cons

PRICE!!!! PRICE!!! CALENDAR IS HARD TO FILL OUT AND WOULD BE BETTER IF IT LOADED FROM EVALUATION, GOALS SHOULD BE LISTED AND HAVE THE ABILITY TO ADDRESS FROM PTA NOTES

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gemma A.

Got worse since Wellsky took over kinnser

2019-01-17

the program is slow even though my internet connection is excellent.

Pros

Easy to use and access, easy to navigate the features and self explanatory.

Cons

get stuck when I am documenting, doing website work during the time I am documentation, why not do it after midnight.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Molar B.

New Ownership Not Good Service

2018-04-05

Pros

Easy to navigate. Good reports options

Cons

With New owner the price now is Expensive with poor customer support, BEWARE and make sure read the contract cause there’s a lot of Gray areas favoring the them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more