WellSky Home Health Features

WellSky Home Health

Software solution for home health agencies.

3.51/5 (70 reviews)

WellSky Home Health Feature Summary

  • Full point of care clinical suite for all clinic disciplines
  • Automatically consume and post ERNs in minutes
  • Drug interaction screening by integrated Medi-Span®
  • Integrated ICD code lookup
  • A real-time Dashboard to monitor key agency metrics
  • Unlimited technical support for you and your field staff
  • Comprehensive online help resources and videos

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (121 other apps)
Appointment Management (139 other apps)
Automated Scheduling (86 other apps)
Automatic Notifications (96 other apps)
Billing & Invoicing (148 other apps)
Calendar Management (101 other apps)
Charting (109 other apps)
Claims Management (107 other apps)
Client Portal (102 other apps)
Compliance Management (93 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
HIPAA Compliance (179 other apps)
Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
Self Service Portal (78 other apps)
Workflow Management (101 other apps)

WellSky Home Health Feature Reviews

25 reviewers had the following to say about WellSky Home Health's features:

Tracie Washington

Kinnser Review

2016-09-10

Pros

I like the calendar and the scheduling reports.

Cons

The managed care reports related to billing and payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering WellSky Home Health

I feel that Kinnser is best for an agency with 100% Medicare census.

Source: Software Advice
Helpful?   Yes   No
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La Juan Scales

Kinnser Agency Manager

2017-02-21

As with all Electronic Health Records, there are a few minor things we would change.

Pros

Billing overview you can see all or your claims in one place, if they are ready to go, and if they have paid.

Cons

Rescheduling a visit date, I would like for it to be able to change it in more than one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering WellSky Home Health

Great product, easy to learn, quick turn around for customer service

Source: Software Advice
Helpful?   Yes   No
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Peter Koury

Kinnser Review

2015-01-23

Pros

The ownership and management are accessible and typically responsive to hear my concerns.

Cons

The time it takes by office support personnel to manage the scanning process of documents into the system.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering WellSky Home Health

Understand not only the clinical side of the software, but also the back office functionality of the system. Also, the inability to work offline while in the field is still a major issue for the clinical staff. If Kinnser were to fix the scanning problem as I suggested last year, I would be the biggest producer in their entire sales department.

Source: Software Advice
Helpful?   Yes   No
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Karen Wheeler

Case Management Software

2016-10-04

We were told that we would be able to customize the software for the case management segment of our business.

Pros

Good for private duty.

Cons

Customization did not happen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tim Moran

Clinical review

2018-09-21

Generally Kinnser is a good program. It’s definitely on the pricier end of the spectrum, but has less faults than a lot of other major systems.

Pros

The organization of the program was easy to understand—the patient chart mirrors the way that paper charts used to be organized, including the tabs on the top of the page.

Cons

Also, the therapy functional assessments are the same not as the initial evaluations, which requires a lot of effort to ensure insurance compliance.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Heather Walker

Awesome, easy, user friendly EMR

2016-09-08

Pros

The interface is designed much like the internet itself which is easy for anyone from the field through the office to grasp and utilize.

Cons

I don't know why I need to document so much to say the same thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering WellSky Home Health

When doing a demo take the time to manipulate the software instead of just allowing the rep or a program show you the capabilities. Take some time prior to your demo to document all the areas that you use your current software. When your demo comes ask about how it works in the new system. Have other people from different areas in the company relative to the program demo with you so you have a team approach to the best answer.

Source: Software Advice
Helpful?   Yes   No
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Jenny Nelson

Daily Use of Kinnser

2019-09-12

Pros

critical data from prior notes can carry forward, there are easy to access reports to determine where charts are in the billing process, there is a robust scrubber that detects errors that will reduce reimbursement and/or star ratings

Cons

Goals components are only nursing based - Library is very cumbersome for goals that are not specific to nursing - they can be set up for other disciplines but it is awkward and hard to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
TIM OGLE

KINNSER IS CLEAR FOR PT EVALUATIONS

2017-10-13

Pros

CLEAN FORMS, WEB BASED, OASIS IS CLEAR AND EASY TO PERFORM, GOOD BILLING DUTIES, DASHBOARD IS GREAT,

Cons

PRICE!!! CALENDAR IS HARD TO FILL OUT AND WOULD BE BETTER IF IT LOADED FROM EVALUATION, GOALS SHOULD BE LISTED AND HAVE THE ABILITY TO ADDRESS FROM PTA NOTES

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kevin Kurian

Very Easy and Popular Software, Not perfect

2017-06-16

Pros

Extremely popular, especially with your contracting therapy agencies Easy to use, simple Follows Medicare Requirements Good Support Staff

Cons

Very fixed software, customizability is hard to accomplish Not great billing HHRG information about what contributed to Oasis assessment points No DDE software as part of the agency manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Danna Molleda

Brand New to the system- Non Medical Home Care Agency

2016-02-26

Pros

Very accurate and reports are great.

Cons

Also having to input everything in the beginning was very difficult and tedious with 200 clients.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering WellSky Home Health

Get the server to be faster and maybe more support individually upon initial start of the system. It was very tedious with too much information in a group. Maybe more individual time.

Source: Software Advice
Helpful?   Yes   No
Read more
Sohel Pirani

Kinnser Agency Manager - Not the best out there

2018-04-19

Pros

It covers all the detailed rules of Home Healthcare very precisely and makes it almost error-free. This saves lot of time and effort compared to doing the evaluation/notes manually

Cons

User interface and reports are tricky to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gemma Andaya

Got worse since Wellsky took over kinnser

2019-01-17

the program is slow even though my internet connection is excellent.

Pros

Easy to use and access, easy to navigate the features and self explanatory.

Cons

get stuck when I am documenting, doing website work during the time I am documentation, why not do it after midnight.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Johanna Ray

Kinnser EMR

2018-02-20

Pros

Web based and ease of use for clinicians. That is really the only reason we continue to use them at this time.

Cons

Instead of putting in standardized assessment tool, such as the ones they include for Pain Assessment, Fall Risk Assessment, Nutritional Assessment and Skin Assessment, they refer their customers to Riskpoint, an expensive "hospital risk management tool" add on Kinnser offers.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Danei Prado

Overall easy to learn

2018-03-08

The software improved significantly when the progress to goals was added

Pros

Easy to document all in one page.

Cons

Not a lot of free text area on the assessment to document information not preset as part of the assessment form.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gina Tyler

Great Product but hard to Navigate

2016-09-12

Pros

This product offered telephony, wide option of reporting, and scheduling.

Cons

It was a tad complicated to navigate. They really could simplify this program a bit more. When we were test driving the system at my previous job we were all very anxious to switch over due to the complexity of the product.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

5/10

Recommendations to others considering WellSky Home Health

Always make sure the product that you are interested in offers a wide variety of options and helpful tools.

Source: Software Advice
Helpful?   Yes   No
Read more
Clay Watson

We like Kinnser.

2016-11-23

Each agency customizes their user rights to allow a variety of interfaces. We have used locked down versions that only allow extremely basic privileges and didn't like it.

Pros

When agencies allow users to "use previous note" the system flows between the evaluation and the regular notes and then on to the discharge very well.

Cons

1) When agencies do not allow users to "use previous note" there are big information gaps between the initial evaluations, visit notes, reassessments and discharges. 2) The pain section of therapy notes don't allow clear documentation of interventions or results of intervention. 3) We wish it was easier to document the progress towards goals by having the goals project foward between all the visits, whether or not other clinicians have documented towards them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering WellSky Home Health

Be sure to allow users to "use previous note".

Source: Software Advice
Helpful?   Yes   No
Read more
Molar Bagun

New Ownership Not Good Service

2018-04-05

Pros

Easy to navigate. Good reports options

Cons

With New owner the price now is Expensive with poor customer support, BEWARE and make sure read the contract cause there’s a lot of Gray areas favoring the them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
DENA PEARSON

NEEDS UPDATING

2017-08-14

Pros

EASE OF USE BY CLINICIANS AND OFFICE STAFF, EASY SCHEDULING, EASY BILLING, COMMUNICATION AMONG CLINICIANS, INTERNET BASED

Cons

NEEDS UPDATING OF TECHNICAL ASPECTS, NEEDS BILLING UPDATES, NEEDS GOAL AND INTERVENTION UPDATES, NEEDS POC UPDATES

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Olivera Milanovic

Kinnser

2016-11-10

Easy scheduling , easy billing , Medicare number verifications etc.

Pros

Easy to use .

Cons

Loosing data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10

Recommendations to others considering WellSky Home Health

Easy software to use. Super friendly but unfortunately to may issues with generating claims, when system is updating we lose data.

Source: Software Advice
Helpful?   Yes   No
Read more
Mohamed Elsayed

Rip off, they overstate your census to increase pricing every year.

2019-01-15

I won't recommend it to any one.

Pros

Easy to use, with some .The organization of the program was easy to understand—including the tabs on the top of the page

Cons

Their support is not great and takes a lot of time to get anybody over the phone. The billing piece and A/R are poorly designed and has a lot of issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tai Lo

Kinnser ALDware

2016-07-07

Pros

Their technical support staff is very friendly however they may not know the answer to your question. The reporting is very thorough.

Cons

We have not been able to use their mobile app since we signed on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

1/10

Recommendations to others considering WellSky Home Health

1) Look elsewhere if you can. 2) Don't listen to them when they say they support/do X, Y, and Z. Ask them to show it instead. We fell for this and when we found out features they say they provided weren't there we were out of luck. 3) Again look elsewhere. ClearCare, Homtrak, are similar products and work 10x better.

Source: Software Advice
Helpful?   Yes   No
Read more
Arica Martinez

Extremely usable

2017-12-12

Pros

Ease of use and helps satisfy all regulations to keep your agency compliant. Control remains in the hands of the administrative staff to reduce error rates.

Cons

Although, this isn't much of a con as Kinnser does a great job at giving you great forms and reports.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Valerie Roberts

Kinnser Software Review

2017-02-09

Kinnser Software is basically "self-explanatory"!

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Charity Burnside

Used ADLware for my home care agency

2016-08-15

Pros

ADLware was my first option for software when I first started the agency in Dec 2014 not knowing any better I went with them because I believed they could meet all the needs of my agency.

Cons

*System has bugs and crashes which I'm sure others do as well *Billing- I've been trying to split a invoice between the VA and Client for a month now and still have yet get tech support to allow me to let the VA pay for so many hours at a certain rate and the client at another rate and pay their portion (this is one of the main reasons I'm switching) *Don't allow families to pay invoice in software so families have to call office to pay over the phone *Alerts could be better some times I'm alerted by text sometimes I'm not

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

5/10

Recommendations to others considering WellSky Home Health

Be sure to watch a demo and have all your questions written down and have them show you not tell you they can do this or that. This is my last week with Kinnser ADLWARE I'm going where I should of went almost 2 years ago and that's ClearCare

Source: Software Advice
Helpful?   Yes   No
Read more
RIchelle Savage

PT notes

2018-08-23

Pros

Ability to duplicate information from previous notes Ability to create templates for future use Ability to change schedule once it has been scheduled by administrator

Cons

Password has to be updated at least once per month, it autoupdates This software does not autosave, can easily lose information if note is closed out without saving Dependent on administrator to start or schedule appointments If note has been submitted, unable to gain access to note unless administrator reopens

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more