WellSky Home Health Pricing Plan & Cost Guide

WellSky Home Health

Software solution for home health agencies.

3.43/5 (77 reviews)

WellSky Home Health Pricing

No long-term contracts. No fees per user. No overage charges. All the training and support you need.

Competitors Pricing

TheraNest

Starting from: 39.00/month
Pricing model: Free, Subscription
Free Trial: Available

Valant EHR Suite

Pricing model: Subscription

Denticon

Starting from: 299.00
Free Trial: Available

WellSky Home Health Pricing Reviews

Pros

  • Note forwarding is a very good feature and and medication auto fill save time. Also like that I can save templates on various diagnosis.Michael M.Read the full review
  • The ease of training, and the xtra trading videos were a big help. I liked the price of the software.Ashleigh C.Read the full review
  • I am the clinical leader and co-owner of a privately held medium sized home health care company. We have been using Kinnser for two years and are very happy.Kristyn G.Read the full review

Cons

  • But unfortunately after the new version took place everything seem to go down hill. We started having problems generating claims, we were losing data with each software update :( Very disappointing.Olivera M.Read the full review
  • Every time there is an update thing go missing from the system. Clinicians are constantly losing their information and so many bugs and glitches.Stacey F.Read the full review
  • Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.Patrick S.Read the full review
73%
recommended this to a friend or a colleague

10 reviewers had the following to say about WellSky Home Health's pricing:

Molar B.

New Ownership Not Good Service

Used daily for 2+ years
Reviewed 2018-04-05
Review Source: Software Advice

Pros
User friendly, was good when it was with the original builder. Easy to navigate. Good reports options

Cons
With New owner the price now is Expensive with poor customer support, BEWARE and make sure read the contract cause there’s a lot of Gray areas favoring the them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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TIM O.

KINNSER IS CLEAR FOR PT EVALUATIONS

Used daily for less than 6 months
Reviewed 2017-10-13
Review Source: Software Advice

Pros
CLEAN FORMS, WEB BASED, OASIS IS CLEAR AND EASY TO PERFORM, GOOD BILLING DUTIES, DASHBOARD IS GREAT,

Cons
PRICE!!!! PRICE!!! CALENDAR IS HARD TO FILL OUT AND WOULD BE BETTER IF IT LOADED FROM EVALUATION, GOALS SHOULD BE LISTED AND HAVE THE ABILITY TO ADDRESS FROM PTA NOTES

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Ashleigh C.

Positive experience

Used daily for 6-12 months
Reviewed 2018-01-12
Review Source: Software Advice

Pros
The ease of training, and the xtra trading videos were a big help. I liked the price of the software.

Cons
Sometimes the system froze up and it would be a couple of hours before it started properly working again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Mohamed E.

Rip off, they overstate your census to increase pricing every year.

Used daily for 2+ years
Reviewed 2019-01-15
Review Source: Software Advice

I won't recommend it to any one.

Pros
Easy to use, with some .The organization of the program was easy to understand—including the tabs on the top of the page

Cons
No auto save option . Some reports are not accurate and the numbers do not add up. That last two months we had a lot of glitches and errors in the system. Their support is not great and takes a lot of time to get anybody over the phone. The billing piece and A/R are poorly designed and has a lot of issues. The system is overpriced , and they increase pricing every year without any basis.They overstate the number for your census and tell you that we have increase pricing based on that. We are looking shopping for a different software now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Asya M.

Bad experience with Billing Manager 2.

Reviewed 2016-05-24
Review Source: Software Advice

Pros
User friendly for Patient documentation. Easy to create POC.

Cons
Billing Manager 2 is a headache. Poor customer support Slow server. Expensive.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Oksana H.

Potential to be the best

Used daily for 1-2 years
Reviewed 2017-02-22
Review Source: Software Advice

I have been using kinnser software for the last 2 years. It's not bad, but could be better! For example: if there are 5 patients on my schedule for today, I want this software to have ability to show me the map with all of those patients on it, do I plan my route better! Right now I have to go from one patient profile to the other to find their address and where they are on the map to schedule my route. Also it needs to have a function to trigger reminders about pt/inr labs, etc...

Pros
User friendly

Cons
I hate not being able to see multiple patients and their schedules at the same time. Also very expensive...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Gina T.

Great Program

Used occasionally for free trial
Reviewed 2018-07-20
Review Source: Software Advice

Pros
This program had a lot of features that it offered to the consumer Customer service was great

Cons
More expensive compared to other programs that I was demoing at the time but offered the same features as the competitors

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Holly M.

A "bug" at every turn...

Used daily for 6-12 months
Reviewed 2018-04-17
Review Source: Software Advice

I thought my old documentation system was bad...but it can get worse.

Pros
I like that you can plot out the calendar for the entire certification period all at once at the beginning.

Cons
Where do I even start? The customer service is insanely horrible. A phone call will take you about 45 minutes to reach a person. When they talk with you, they will "have to look into that and get back with you." When they do get back with you, it will be a at least a week later, often with no resolution. Nothing flows that is supposed to flow. Every time something doesn't work, they say that it's "a bug and we're looking into it." The "training" didn't go over even half of the system. The email within the system doesn't time stamp and becomes a long jumbled mess. THIS SYSTEM HAS COST MY AGENCY STAFF AND AN INSANE AMOUNT OF MONEY. It very well may cost us the agency. I do not recommend this system AT ALL!!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Johanna R.

Kinnser EMR

Used daily for 2+ years
Reviewed 2018-02-20
Review Source: Software Advice

Pros
Web based and ease of use for clinicians. That is really the only reason we continue to use them at this time.

Cons
We have used this system for years but have recently become quite unhappy with the product. This EMR has refused to take simple steps to assist agencies to be compliant with the new COPs. Example: They refuse to add a hospital risk assessment tool to the comprehensive assessment. This leaves their customers searching for a method to identify a patients hospitalization risk through outside resources. Instead of putting in standardized assessment tool, such as the ones they include for Pain Assessment, Fall Risk Assessment, Nutritional Assessment and Skin Assessment, they refer their customers to Riskpoint, an expensive "hospital risk management tool" add on Kinnser offers.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 2/10

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Jane P.

This product does not come up to the promises made at initiation

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Software Advice

Our team will never recommend Kinnser. Their staff are difficult to work with which does not help.

Pros
Use of iPads. The kmail system. There are really no Pros to this product to be discussed. It has been a constant up-hill struggle.

Cons
Where to begin. Customer support is awful....they promise to get back to you and then do not follow up so when you call back they do not know what you are talking about. We are a rural Home Health agency and are often out of service area and Kinnser has an offline feature that they charge extra for but that is cumbersome to use and usually does not work. There is no automatic save on any clinical note so unless you constantly "save" you can loose everything and have to start over. Billing scenario is a nightmare. You cannot use a secondary biller through Kinnser. You have to open several tabs to be able to look at more than one page of Kinnser. Many more issues, including being off-line too many times. For all the issues we have had they will not allow us to break our contract early. Kinnser is very expensive and one would expect high end service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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