Liquid EHR Features

Liquid EHR

Electronic health record (EHR) solution for optometrists

4.62/5 (26 reviews)

Liquid EHR Feature Summary

  • E/M coding
  • Patient portal
  • Decision support
  • HL7 support
  • HIPAA compliant
  • Patient records
  • Insurance management
  • Recall tracking
  • E-Prescribing
  • ONC-ACB certified
  • Meaningful Use certified
  • Electronic health record
  • Practice management system
  • Electronic insurance filing
  • HCFA 1040 support
  • Scheduling
  • Integrated acuity chart
  • Patient information, history & demographics
  • Data mining system
  • Integrated auditing & security
  • Marketing lists
  • Mailing list generator
  • Document management
  • Automated compliance checks
  • Customizable exam record
  • Equipment integration
  • Built-in eye chart
  • Frames data integration
  • Image management system
  • Dispensary module
  • Inventory control
  • Billing code verification
  • Insurance eligibility verification
  • Remote access setup
  • Patient kiosk module
  • Management reports
  • Productivity reports
  • Emailing module
  • Recall system
  • Audit trail
  • Workflow system
  • Meaningful Use dashboard
  • Historical IOP chart
  • VSP integration
  • Drawing tools
  • Multi-office support

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

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Automatic Notifications (96 other apps)
Billing & Invoicing (148 other apps)
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Charting (109 other apps)
Claims Management (107 other apps)
Client Portal (102 other apps)
Compliance Management (93 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
HIPAA Compliance (179 other apps)
Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
Self Service Portal (78 other apps)
Workflow Management (101 other apps)

Liquid EHR Feature Reviews

24 reviewers had the following to say about Liquid EHR's features:

Michael Spellicy

It was easy to set up..customer service was great throughout set up and usage.

2017-11-20

Easy to ensure compliance and better record keeping, steering away from paper.

Pros

The software was very good in terms of making sure all information was recorded correctly, including what O/C level to bill based on case history and exam procedures/findings.

Cons

Some trouble incorporating patient's insurance with the actual billing process via the software...we essentially did billing a different way in the beginning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Spellicy

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com

Read more
Mary Carandang

User friendly and efficient software. Great functionality and excellent customer support.

2017-12-29

It is very easy to navigate once in the chart we also like productivity reports, great tool

Pros

Easy to learn , excellent functionality, cost-effective, and outstanding customer service . The support staff is very helpful and friendly.

Cons

We like everything about the software. It provides us with everything we need to make our processes efficient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Carandang,

Thank you so much for your review! please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com
1-866-618-1531 Ext 2

Read more
Weston Mangold

User friendly/ Easy company to work with

2017-11-20

More accurate and complete record keeping .

Pros

It will alert you to what additional testing needs to be done to keep you in compliance

Cons

Finding diagnostic codes is cumbersome, and I have some difficulty reviewing back through previous records. But I may be doing something wrong or haven't found shortcuts that others may know.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Mangold,

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com

Read more
Robert Bello

Excellent, quick and simple to use

2018-02-02

Pros

Customizable, integrated well designed and great support.

Cons

Tabs order needs to be customizable. Cannot copy right to left eye needs more tabs for additional currents spectacles.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Hiten Prajapati

Very user friendly. They stay on top of upgrades.

2018-02-02

Again scheduling patients is seemless.

Pros

Also very easy to check in and check out patients. The scheduler is also very nice and easy to use.

Cons

The reporting could be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paula Ting-Downing

Liquid EHR is intuitive and easy to use.

2019-04-09

I prefer this EMR over other ones that I have used because it is easy to use, quick, intuitive and the printed exams are well done.

Pros

It coordinates well with APEX EDI for submitting insurance claims.

Cons

The builder for the visual fields, OCT, photography is cumbersome and does not print. I record that information in the notes section instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
David McDaniel

Smooth transition from paper to EHR

2017-11-20

Easily find info. on patients and being able to generate quality reports to physicians .

Pros

Fast learning curve that lead to transitioning my 35+ year practice modality with relevative ease. Fast response time for tech. issues.

Cons

An easier way to input Rx'es....less pointing and clicking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. McDaniel,

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com

Read more
Anonymous
A verified reviewer

Easy to use, rarely necessary to use support (but great when needed), awesome value for money.

2017-11-20

Easy to maintain accurate patient records electronically.

Pros

Not as full-featured as other EMR suites, but great for my solo practice.

Cons

Exam data section has limited options. I have to use free-text frequently to describe clinical findings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com

Read more
Kenneth Chiu

I switched from a big name EHR to LiquidEHR after 8 years. Overall, I'm glad I did.

2017-11-25

Pros

Customer service has been kept excellent!

Cons

There's a lot of clicking to complete a chart. Some things could auto-fill better like auto recalls and auto coding to make exams faster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Chiu,

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime, Also, your feedback has been added to our development schedule.

Best

Support@liquidehr.com

Read more
Margarita Paterson

I have had Liquid now for 2 years and have been amazingly satisfied with the software.

2017-11-27

Pros

The ease of use from old charts to current charts, meaning you can go back and forth easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Paterson,
Thank you so much for your review! please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com
1-866-618-1531 Ext 2

Read more
Ryan Deibert

Overall I am happy satisfied with my decision to use Liquid.

2018-02-06

I definitely am more thorough with my charting!! I have only ever used paper before Liquid!!

Pros

I like the detail and easy use of the software.

Cons

I do not like that you cannot pay for more than 1 exam at a time. It is a little cumbersome for the patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Meredith Bomse

Very positive

2017-11-21

Pros

Great value . Perfect for new office . Love the monthly payment option without big upfront expense

Cons

Time-consuming to complete record. Will not let you go off script .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Bomse,

Thank you so much for your review! I hope our support took care of your issue, Also, we have added your feedback to our development schedule.

Best

Support@liquidehr.com

Read more
Marc Landes

Does exactly what I want it to do. Practical, functional, Inexpensive

2018-02-05

Easy to use, great price, even better customer support The software is not very flashy, and can seem to have a lot of tabs, which my staff sometimes have a hard time (initially) using, but really, it's easy to use the more you use it.

Pros

All-inclusive program I can use to keep track of pt demographics, exams, and billing.

Cons

Sometimes this software will give random errors where I have to close and reopen the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jad Osmanski

Wonderfully easy to use EHR with great support.

2018-02-02

Pros

Easy to use with responsive support staff and the price point is amazing.

Cons

There is one exam template and no way to just add a glasses or contact lens Rx without creating a whole new exam.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lawrence Haddad

After a couple of tries everything becomes an easy flow

2017-11-25

cleaned up my office from unnecessary paper clutter

Pros

I like the fact that I can have the option of having multiple exams open at the same time, and the ease of accessing the previous exams for the same patient. customer support is always there to help

Cons

a lot of screens to go threw, and the previous information doesn't automatically upload to the new exam created. have to input it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Haddad

Thank you so much for you review, the ability to move data forward from previous exam is available in our system, by now our support had shown you how it works.

Best

Support@liquidehr.com

Read more
Gerard Stafford

Very simple system to use

2017-11-20

Pros

Easy to use; very accessible customer service. My relief doctors are capable of learning the system quickly

Cons

Too many updates. Every time there is an update, it causes other problems to my network, like scanning

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Stafford,

Thank you so much for your review, and I hope our support took care of your scanning issue. As for updates, we always try our best to make sure it goes through rigorous testing before it goes out as a release.

Best,

Support@liquidehr.com

Read more
Daniel Yee

Easy to use

2018-02-02

Pros

The software does everything that it says and is partnered with other software that can improve the user experience.

Cons

The software sometimes runs a little slow due to the Remote Desktop feature of the cloud based software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Emily Morrison

Perfect solution to file patient data.

2018-02-02

We love how easy it is to use the software, and store patient data that is easy accessible.

Pros

Ease of use is one of the best features of this software. I was able to learn the in's and outs of this software easily in less than a month.

Cons

The VERY occasional glitch is my least favorite part of the software. But the support team is excellent at helping us in a timely manner and very professional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
walter Beckford

Excellent customer service support

2017-11-20

Pros

No upfront cost Easy to use I have used other more expensive programs that are much harder to learn

Cons

Sometimes doing accounts receivable tricky. Found if get an error on ou of pocket hard to fix. Pulling up diagnosis is sometimes also difficult

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Beckford

Thank you so much for your review!, Also, I hope our support took care of your issues.

Best
Support@liquidehr.com

Read more
Manuel Zambrano

Best Software by far

2018-11-26

I'm recommending this program to other optometrists and ophthalmologists. That's how good this software is!

Pros

Easy to learn and use, best staff to deal with, best price for all what you get in comparison with other software

Cons

There's really no cons with this software or their crew, you can give your comments about the software, if any. Also, the crew will make sure to take your ideas into consideration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Thomas Altenbernd

Easy to use

2018-02-02

Pros

Simplicity, easy to go from screen to screen, well payed out.

Cons

Wasn't robust enough to use at my Private practice where I have inventory etc. works great for corporate office exam only

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kaelynn Wolfe

Great so far

2018-02-02

Pros

Love that it can track our orders, easy to use.

Cons

I assumed that at least the codes for glasses or contacts would already be in the system considering they are the same code used no matter what state you are in. Same with Office visit codes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Wichelman

Good

2017-11-20

Pros

It is easy to use! It saved time when imputing an order in and is detailed oriented.

Cons

There are things like how the receipt is laid out for the patient makes them confused. Instead of showing discounts or what they paid next to each item can confuse people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Dr. Wichelman,

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com

Read more
Anonymous
A verified reviewer

Wonderful

2017-11-20

Created a more efficient, paperless practice!

Pros

But the best aspect of it was the COST and everything you get for what you pay-easy to use EHR software and the most helpful tech support.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Liquid EHR


Hi,

Thank you so much for review!

Best

Support@liquidehr.com

Read more