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Luma Health vs NexHealth Comparison

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Overview

Category Leaders

Luma Health is your Total Patient Engagement Platform. Our smart, simple, and intuitive technology streamlines the entire...

NexHealth is a patient engagement and experience management platform for medical and dental practices. Features include EHR...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

350

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

38

11

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5.0

5

4

3

2

1

21

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There are a lot more positives then negatives. For my money it has been so helpful, it’s like having a dedicated employee for a fraction of the price.
It is extremely user friendly and is of excellent quality. Lets not forget that their team is extremely helpful and always follow up.
This has been the best customer service experience we have had. Luma has been very responsive and attentive to our needs.

Pros

The ease of communicating with patients and online scheduling. Also, the customization is awesome.
I really liked that it combined many services into one product: Online booking, Confirmations and CC payment. Ultimately you save money when combining the services.
We've been using NexHealth in our office for about 2 years, and what I've loved from the beginning is the complete suite it offers.

Cons

This was unacceptable and rendered the online booking useless.
Aside from the usual system lag (may it have been the software or poor connection) I would overall say Luma covers mostly everything a medical practice would need in terms of patient engagement.
Many of these reviews were from patients who had a particularly bad experience with us so we were never able to accurately hear from those who were satisfied.

Cons

I see this as a minor inconvenience from a product that does so much more than anything else in the market.
If its broken on our schedule, it should sync and break on Nexhealth site. We have to manually remove them.
Nothing because everything I have hated NexHealth's development team has taken my suggestions and added them into their system or found a solution.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features72
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Dialer
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Campaign Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Client Database
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Storage
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Email Invitations & Reminders
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • Forms Management
  • Group Scheduling
  • HIPAA Compliant
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Planning Tools
  • Practice Management
  • Progress Tracking
  • Ratings / Reviews
  • Real Time Data
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Retention Management
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Service Portal
  • Softphone
  • Surveys & Feedback
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Widgets
  • Workflow Management
  • Total features50
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Dialer
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Campaign Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Client Database
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Storage
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Email Invitations & Reminders
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • Forms Management
  • Group Scheduling
  • HIPAA Compliant
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Planning Tools
  • Practice Management
  • Progress Tracking
  • Ratings / Reviews
  • Real Time Data
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Retention Management
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Service Portal
  • Softphone
  • Surveys & Feedback
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Widgets
  • Workflow Management

Integrations

  • Total integrations12
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne

Luma Health vs. NexHealth

See how Luma Health and NexHealth stack up against each other by comparing features, pricing, ratings, integrations, security & more.