MedBillit Reviews

Easy to use . When you need the IT for support they are very quick in responding to the issues and they try their best to fix the issue .

Could improve on the assessment and remove the repeating questions .

Medbillit is specifically for hospice use, it's not adapted TO hospice from something else. This makes it extremely user friendly, and the on-screen flow is just what hospice workers need it to be. As a clinician enters their initial assessment, they have the opportunity to place items into the Care Plan while they're going through each topic. The interface prompts quite appropriately for each discipline. Also, customer support has been great-we've asked them to tweak a few items for us and they have been extremely responsive, made changes in just a day or two.

Some of the "check box" items don't always apply, but the user has to go through them anyhow. For instance, answering questions about who shops, who does housework-when the patient has advanced dementia and lives in a facility, would be good to skip these types of boxes rather than take the time to type out "staff does housekeeping" in the "other" box because cannot check yes or no. Really other than some inconvenience like that, I cannot think of anything not to like about the software. I am unclear why all notes go to an administrator for approval, but that may be our facility, not the program, I'm not sure.

Thank you for your review. We always listen to our clients suggestions to make our software even better. We are looking into your check box comment..

It was applicable to hospice practice and had appropriate sections for each specialty. Questions elicited information that was informative

It was a little difficult to maneuver at first and some of the appropriate screens were hard to find

Thank you for your review. I hope you took advantage of our free training to help you maneuver around some of the screen you found difficult to find.

The IDG documentation is very user friendly and comprehensive, our ACHC surveyor was very pleased that not only are all of the necessary components present, but easily viewed as well.

It lacks the ability to easily navigate multiple notes, or orders simultaneously which is something that can be time consuming having to exit to the patient's e-chart then select the physician orders or notes, etc. prior to opening the next one.

Thank you for your review. We are looking at your suggestion stating "navigate multiple notes, or orders simultaneously"

The Billing application is straight forward and easy to manage. Additionally, email notifications for creating NOEs is an excellent component to assist agency's with such an important task.

Sorry, but I have nothing negative to mention. Just stay the course you are on and good things will come your way.

Thank you so much for the great review. We are always open to partnering with billing companies so they may use our software for their clients.

I appreciate the convenience the software provides. Compared to our old software our company was using this software is much more savvy.

Overall great software. When using touch screen I have to be cautious of where I place my finger otherwise the page won't scroll down.

Thank you Kiersten we love working with Divine hospice. I noticed that you did not fill in the Value for money category I hope that was because you do not know the cost per month or just missed it. I¿m sure we would have received 5 stars for it as well. Our cost is one of if not the lowest offered in the market.

Easier to learn and find things that I needed to for my patient information, family information and down load documents

Nothing so far, everything looks good for a month now. We would like make suggestions in the future if there is changes with documentation to make the field worker work easier. I hope we can certainly do that in the future. Thank you

Thank you for your review. We would love to hear your suggestions to make the field workers work easier.

They are always there for me when I call. Also when I make a suggestion they update the software free of charge. After looking at many other software programs, I'm very happy to find Medbillit.

Cannot think of anything negative. They helped us from the very start.

Ease of use; no extensive training and retraining of staff members. Involvement from support to adjust system to meet your needs.

I have none at this time as it is meeting our needs quite nicely. If I were to pick one thing that has caused issues it would be the HIS segment. I think the questions in the assessment should be exactly as the HIS questions, for accuracy.

All information was quick and easy to access. Didn't have to go to different screens to find different information.

I never had a problem out of MedBillit, very convenient and very easy to learn and use. Quick and Simple.

Thank you so much for the positive review. We try very hard at Medbillit to meet all of our customers expectations.