Medical Mastermind Pricing Plan & Cost Guide

Medical Mastermind

Web based practice management and EHR software

2.55/5 (11 reviews)

Medical Mastermind Pricing

Pricing model: Subscription

Contact Mastermind for price/quote

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Pricing Comparison

How does Medical Mastermind compare with other Healthcare & Pharmaceuticals apps?

Subscription plan?

Medical Mastermind



100% of apps offer a
subscription plan

Free trial?

Medical Mastermind



56% of apps have a
free trial

Freemium plan?

Medical Mastermind



8% of apps have a
freemium plan

Pricing Comparison

Healthcare & Pharmaceuticals app prices shown are $/month

Please note: For comparison purposes the price for Medical Mastermind has been scaled monthly. Actual price is $/per year




Medical Mastermind Pricing Reviews

Pros
  • Great initial demonstration. Actually had me convinced that this system would be good for us. I was fooled.
  • This is a great software for people or business looking to manage the medical practice records and keep them updated.
Cons
  • Even though it offer wire range of features it is expensive to use it and also it needs to link to cloud platform.
  • Horrible customer support. Always told that their support lines are closed (we are on Pacific Time, they are on East coast time). After 2 PM, zero support. No after hours support. Support team member's voice mails are always full. We started with them in October 2015, and I am writing this review in March 2016. You would figure that 4 months would be enough to get our billing working. My gross income has dropped by 40% (4 months prior to starting with them, compared to 4 months after starting with them). Their servers are on Central Time, so our wait times are always off by 2 hours (patients that are placed in a room have suddently been there for 120 min). There is absolutely no option to enter address for non-US patients. So if we have a non-US patient (which is not unusual for our practice), we have to enter our own business address, otherwise we can't close the visit for the patient. We were told this would be fixed soon (5 months ago). We have had major issues with billing, having been unable to get claims paid for Medicare Northern California. Their support staff were unable to figure out the problem, until my staff figured it out. They had the wrong PTAN number. When my staff tried to change it, they could not, as only the company could do that. When we called to get it changed, we were told our support was suspended because we did not make our final payment for the software. I tried calling them to let them know that our cash flow was almost non-existent because of being unable to bill insurance based on their errors, but I called at 1:55 PM PT, got only voice mail options, then when I tried calling back at 2 PM, had a new voice mailed that stated that they were closed! I am now at the point of wanting to call my credit card company to see if I can get reimbursed on the purchase price of this poor product.
57%
recommended this to a friend or a colleague

2 reviewers had the following to say about Medical Mastermind's pricing:

Siddesh Raj

Medical practice management solution

Used other for less than 6 months
Reviewed 2018-05-29
Review Source: Software Advice

This is a great software for people or business looking to manage the medical practice records and keep them updated.

Read the full review


Medical Mastermind

Web based practice management and EHR software

Marc Kayem

Horrible experience. Saw a 40% drop in gross income because of them.

Reviewed 2016-03-17
Review Source: Software Advice

Great initial demonstration. Actually had me convinced that this system would be good for us. I was fooled.

Read the full review


Medical Mastermind

Web based practice management and EHR software