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MedicsCloud EHR Logo
MedicsCloud EHR
3.6
(11)

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Web based electronic health records solution for SMBs

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(5)

MedicsCloud EHR Pricing, Features, Reviews and Alternatives

MedicsCloud EHR product overview

What is MedicsCloud EHR?

MedicsCloud EHR, offered by ADS, is a web based MU Stage 2 Certified, ICD-10 Compliant EHR solution for behavioral health and psychiatry units. It primarily caters to small, midsize clinics and enterprise medical units across the United States. The solution helps to streamline practice workflow and ensures HIPAA compliance across an organization.

Key benefits of using MedicsCloud EHR

• MedicsCloud EHR is deployed on a remote server and can be accessed through any internet enabled device from anywhere, anytime.

• MedicsCloud EHR is a stage 2 Meaningful Use certified solution which allow physicians to obtain both Stage 1 and Stage 2 incentives.

• The solution includes a built-in dashboard which displays real time progress of individual doctors or the entire clinic with important KPIs on main screen.

• The integrated patient portal allows patients to create their own profile, set appointments and directly communicate with their doctors.

• MedicsCloud EHR allows doctors to generate accurate and secure e-prescriptions for the patients which can automatically be shared with the connected pharmacies.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Live Online
Webinars
In Person
Documentation
Videos

MedicsCloud EHR pricing information

Value for money

3.6

/5

11

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MedicsCloud EHR features

Functionality

3.4

/5

11

Total features

47

13 categories

Most valued features by users

Activity Dashboard
HIPAA Compliant
Appointment Management
Patient Records Management
Workflow Management
API
Self Service Portal
Appointment Scheduling

Functionality contenders

MedicsCloud EHR users reviews

Overall Rating

3.6

/5

11

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10
Rating distribution

5

4

3

2

1

2

5

3

0

1

Pros
Our primary Care provider used this from for doctor notes and with this they save many time without stressful situations very happy with this company services saved documents to notes very easy thing.
This is a good product for our small but growing agency, and has overall been a good experience start to finish. I'm overall pleased with the product, and there haven't been lots of hidden costs.
The best and highest quality product for your money. The system is user-friendly and the reporting mechanism is very flexible and adaptable.
Cons
Lack of response from implementation team. Absence of a test environment to begin training staff.
It made for a much more disjointed onboarding process and does result in some ongoing difficulties that seem like they shouldn't be as challenging as they are.

Overall rating contenders

JT
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Jennifer T.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ads software

Reviewed a year ago

Overall, it is a good program

Pros

I like the confirmation texts sent to patients. It is a big time saver

Cons

The customer takes too long to get back to you.

HM
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Hillel M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MedicsCloudEHR

Reviewed 3 years ago

The customer support team is very responsive and easy to reach.

Pros

The Patient Timeline is a very useful feature that chronologically shows items that have been entered into the patient's record. The Exit Plan feature is my favorite. It shows the impression and plan for the last several encounters at the click of a button.

Cons

Many of the initial bugs have been worked out for this relatively new software. However, some inconsistencies still need to be cleaned up, especially in the Home sScreen left side menu.

LL
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Laura L.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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3 months after promised implementation date- still waiting

Reviewed a year ago

frustration. When we originally purchased Doc Assist to augment our existing Medix Elite- both from ADS-we were promised many features that were never able to be implemented. After over a year of being told by ADS that it was user error on our part, it was finally determined that the loss of functionality was due to the fact that we have Medix Elite, not Medix Premier- these features are never going to work with Medix Elite.

Pros

If the software were implemented, I would be able to answer. We have responded to all requests for information within one business day. Dates set by ADS pass with no communication from company. Constantly chasing down our implementation specialist

Cons

Integration 3 months overdue. Lack of response from implementation team. Absence of a test environment to begin training staff.

CF
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Chase F.

Mental Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pleased with the product

Reviewed 6 years ago

This is a good product for our small but growing agency, and has overall been a good experience start to finish. I'm overall pleased with the product, and there haven't been lots of hidden costs. I have felt from the beginning that we're working with good and honest people, and nothing I've seen makes me think otherwise.

Pros

The sales team did a great job understanding and explaining the product--didn't oversell or undersell features. We were delivered what was promised. Implementation was a steady process and their team was consistently available and responsive all the way through. Online interface has been stable since implementation--very little downtime or system lag for an online platform. Staff are responsive to needs and are willing and able to customize to a high level. We're a small agency and felt treated as if we were a large one.

Cons

There is a separation in staff responsible for the back-end billing functions and the front end electronic record entry. The software communicates fine between the two sides, but the staff seemed to not always understand how the two worked together. It made for a much more disjointed onboarding process and does result in some ongoing difficulties that seem like they shouldn't be as challenging as they are. Would be helpful if staff were crosstrained on both sides to help agencies better understand the challenges.

LC
AvatarImg

Lisa C.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Review

Reviewed a year ago

the hardest part for me is talking to support. no one ever mentioned that support would be transferred out of the country - the language barrier is very difficult and frustrating.

Pros

not really sure what I like most - it's all ok just not exactly what we need

Cons

not meant for behavioral health - maybe works for hospitals or other institutions.

MedicsCloud EHR FAQs

Q. What type of pricing plans does MedicsCloud EHR offer?

MedicsCloud EHR has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of MedicsCloud EHR?

MedicsCloud EHR has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does MedicsCloud EHR support?

MedicsCloud EHR supports the following languages:
English

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Q. Does MedicsCloud EHR offer an API?

Yes, MedicsCloud EHR has an API available for use.

See alternatives

Q. What level of support does MedicsCloud EHR offer?

MedicsCloud EHR offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk

See alternatives

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