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Mend vs RXNT Comparison

Overview

Category Leaders

Launch your Telemedicine program today with Mend FREE. Achieve single digit no-show rates and 90+% patient engagement powered...

Category Leaders

RXNT is an integrated Clinical & Practice Management platform for healthcare professionals which helps you manage patient...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$65/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

122

98

36

16

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

87

52

9

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I like the ability to bring telehealthcare to the people that need/want it. I like that the software, for the most part is easy to use for both the medical office staff and the patients.
I like the ability to use the service with both the website and the mobile app. Customer service has a chat feature which is very helpful and timely.
I love the flexibility of therapy and doctors visit can happen anywhere I am. Not having to drive back and forth to just see a therapist for 30 minutes is really great.

Pros

Great reports to keep your office on top of meaningful use. By far the best EHR company out there.
In general we are very happy with RxNT, and the support ans assistance we receive always with a smile. Every issue we have ever had has been addressed in a timely manner and resolved quickly.
At every step of the way, the software and the support team have exceeded my expectations. They are responsive, professional, caring and SO very helpful.

Cons

It does not work well if the app is interrupted by an incoming call, you will have to log in and out. The voice function normally drops after being interrupted.
A bit complicated, especially the API, it affects the performance. Sometime it's a bit unstable, we saw defects slipping through.
Some of my clients still have some trouble understanding the software, and I've had to spend some time explaining it to them instead of being able to look it up themselves.

Cons

Slows you down significantly. Too often you get error report with loss of vital data.
Unfortunately, I am no longer a subscriber to RxNT and I am forced to use eClinicalWorks. I was using RxNT alongside of eClinicalWorks, but the medical director stopped me from doing that.
I probably need to have them come out and do another demo- because it’s been difficult enough that I avoid using it and rationalize written notes.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features72
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Admissions Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Call Reminders
  • Care Plan Management
  • Care Summaries
  • Charge Capture
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Database
  • Client Portal
  • Clinic Interoperability
  • Clinical Alerts
  • Clinical Notes
  • Clock In / Out
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Demographic Data
  • Document Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • EPCS
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Invitations & Reminders
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Formulary Management
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • IVR / Voice Recognition
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Lab Results
  • Lead Management
  • Lead Nurturing
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication History
  • Messaging
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Order Entry
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewals
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Refill Management
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Rescheduling
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Secure Login
  • Secure Messaging
  • Self Service Portal
  • Single Provider Practice
  • Single Sign On
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Voice Recognition
  • Waiting Time Tracking
  • Workflow Management
  • Total features104
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Admissions Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Call Reminders
  • Care Plan Management
  • Care Summaries
  • Charge Capture
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Database
  • Client Portal
  • Clinic Interoperability
  • Clinical Alerts
  • Clinical Notes
  • Clock In / Out
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Demographic Data
  • Document Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • EPCS
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Invitations & Reminders
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Formulary Management
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • IVR / Voice Recognition
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Lab Results
  • Lead Management
  • Lead Nurturing
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication History
  • Messaging
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Order Entry
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewals
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Refill Management
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Rescheduling
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Secure Login
  • Secure Messaging
  • Self Service Portal
  • Single Provider Practice
  • Single Sign On
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Voice Recognition
  • Waiting Time Tracking
  • Workflow Management

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Mend vs. RXNT

See how Mend and RXNT stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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