Mend Reviews

Mend

The Leading AI & Patient Engagement Platform

4.24/5 (129 reviews)

Pros
  • Easy to use! Website design is professional looking. Ability to do telemed and billing of credit cards online.
  • I like how easy it is to use, to make appointments, to start sessions. The customer support technicians are friendly and professional.
  • Saves time from going into the office. You can schedule after hours with the providers. It is face to face instead of over the phone.
  • Mend has its focus on Mind, Exercise, Nutrition for children ages 7-13 which is a growing group of obese children. I works with the family not just the child.
Cons
  • I guess the only weakness would be that you can't follow the patient into their home and their life.
  • There is usually poor quality when clients at being seen even when they are connected to wifi. Even after contacting tech support there are not a lot of solutions being provided.
92%
recommended this to a friend or a colleague
Caroline Johnson

Literally took me about 5 minutes to set up myself and 2 children.

Used weekly for less than 6 months
Reviewed 2017-08-29
Review Source: Capterra

Pros
Easy to use! Website design is professional looking. Ability to do telemed and billing of credit cards online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Mend

The Leading AI & Patient Engagement Platform

Teresa Gonzalez

Easy but poor quality

Used weekly for less than 6 months
Reviewed 2017-08-29
Review Source: Capterra

Pros
I like how easy it is to use, to make appointments, to start sessions. The customer support technicians are friendly and professional.

Cons
There is usually poor quality when clients at being seen even when they are connected to wifi. Even after contacting tech support there are not a lot of solutions being provided.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Mend

The Leading AI & Patient Engagement Platform

lisaida santiago

Love it! Very convenient!

Used occasionally for less than 6 months
Reviewed 2017-09-06
Review Source: Capterra

Pros
Saves time from going into the office. You can schedule after hours with the providers. It is face to face instead of over the phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mend

The Leading AI & Patient Engagement Platform

Doug Christensen

I simply love this program!

Used monthly for less than 6 months
Reviewed 2018-06-13
Review Source: Capterra

This focuses on a very large population of children

Pros
Mend has its focus on Mind, Exercise, Nutrition for children ages 7-13 which is a growing group of obese children. I works with the family not just the child.

Cons
I guess the only weakness would be that you can't follow the patient into their home and their life.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mend

The Leading AI & Patient Engagement Platform