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MenuSano

Nutrition Tech For Food Services and Manufacturing

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MenuSano Reviews

Overall rating

4.2

/5

32

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.74/10

Reviews by rating

Pros and cons

Great product and great value for the price. The product is easy to use and support is there when you need it and very helpful.
The software helps us a great deal to achieve our goals of producing healthy alternative desserts.
This soft ware saved me. I had a deadline and the person I usually get to do my nutritional was not available. Thanks to this soft ware, we will be doing it all ourselves from now on.
Lots of ingredients missing from library. Too many custom basic ingredients are missing.
No each or unit measurement, i.e case of 140 apples, recipe for 2 apples, etc. No scaling up/down of recipes.
No way to print a recipe book, ie all recipes sorted to user preference. No data base of pictures to attach.
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32 reviews

Recommended

TN
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Trevor N.

Food Production, self-employed

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple Interface, Good Feature Set, Excellent Price

Reviewed 2 years ago

The MenuSano customer service reps are prompt, friendly and very good at solving problems (my one problem). And then the software got changed so that no one else would have that issue. That's pretty amazing.

Pros

The software made it quick and easy to produce accurate, professional looking nutrition labels. Customizing the way the information is displayed was a welcome feature as well.

Cons

It would be nice if there was a way to add a barcode or QR code to the label. But don't let that limitation be a deal breaker. This software, for the price works very well.

Vendor response

Thanks, Trevor for your review! We are thrilled to be part of your success! Kind regards, Christine

AS
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Andreas S.

Higher Education, 1,001-5,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall very good product

Reviewed 3 years ago

The software helps us a great deal to achieve our goals of producing healthy alternative desserts.

Pros

Extensive data base of ingredients. Options on customized labels. Ease of use.

Cons

Category section could be more intuitive, more organized. Perhaps having color tabs, more folder like.

Vendor response

Thanks kindly for the review, Andreas. I appreciate the comment about categories. We will add this to our roadmap. We are happy to know that you are creating healthy deserts with MenuSano :) Happy baking, Christine

KW
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Kae W.

Consumer Goods, 1-10 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Product development & MenuSano

Reviewed 3 months ago

I needed to guide my product development based on some nutritional guidelines. Once the guidelines were established, it was easy to create and modify recipes to achieve the results needed.

Pros

It is extremely cost effective for the work that we were trying to accomplish

Cons

The database at times seem to have glitches. Support is always available to work through the issues.

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

QD
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Quinn D.

Food Production, 11-50 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Does what we need

Reviewed 3 months ago

Overall it has everything we need to make NFTs for our packaging that follow Canadian laws. There are a bunch of little things they could do to make the product a bit more user friendly but it does the job we need for a decent price.

Pros

Overall the product is pretty easy to use. It can be time consuming if multiple recipes go into one final product. We only use it to get NFTs. I like that you can choose different shapes/sizes. The database is a good size and has a lot of the products we use but not all. I like that you can add custom ingredients though.

Cons

My main gripe is how slow it can be to look at different recipes. I wish it would default to just showing you the whole list of your recipes, not just short little pages and then you have to search for it. Then you have to click on the name of it and then click edit. I'd much rather have it default to editing when you click the title. It's very slow when you're flipping back and forth between recipes. It would be nice if you could also toggle an "autosave" of the recipes or at the very least have it ask something like "are you sure you want to leave this page? You haven't saved your recipe" because it's very easy to forget to save it.

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best service. Warm Regards, Kunal

cc
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corina c.

Food Production, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MenuSano is A1

Reviewed 3 months ago

So far, the best investment for my business

Pros

Easy to use. All information for labels are clear

Cons

Nothing I can think of. The only thing is printing labels for Keto. I find it not aligned

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best service. Warm Regards, Kunal

SN
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Sam N.

Food Production, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Menusano for Manufacturing

Reviewed 3 years ago

Overall, I have been very happy with the experience.

Pros

- Incredible ease of use. - Designed for use on Mobile - Multiple Nutritional Databases - Multiple NFT formats

Cons

- Experienced bugs in the export process. - Incorrect Nutritional information on export. - support can be slow to reapond

Vendor response

Hi Sam, Thanks so much for the feedback. Sorry the export nutrition report was having some issues. They are resolved now and we are always working to improve our software. I'd love to learn more about how the export feature can be better for you. I will reach out. Kind Regards, Christine

bk
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bryan k.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The only way to go is with MenuSano!

Reviewed 3 months ago

Fantastic program! Simple to use.

Pros

Easy easy easy to use! Flexibility to add custom ingredients is crucial to my business.

Cons

Downloading an editable PDF for nutrition facts would be ideal.

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

DW
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Dave W.

Food & Beverages, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nutrition labels

Reviewed 3 months ago
Pros

Ease of use. The instructions - are good. The custom ingredients are easy enough to add.

Cons

Could be better. We sell single item commodities - fruit and vegetable powers. We get only 20 recipes and 20 label downloads. These have been used and I have to re-evaluate. I had made a few mistakes on labels and wasted 2 downloads. Kind of frustrating. I find the value for the money could be better - more labels to download would help us a lot. Even 10. Thanks Dave.

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

TC
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Trista C.

Health, Wellness and Fitness, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good software, does the job

Reviewed 3 months ago

Great!

Pros

Very user-friendly and intuitive software. I like how you can add your own recipes and ingredients.

Cons

I've had clients request a "certification" to ensure the nutritional values are calculated according to CNF database. I've had to export data and ensure clients that the MenuSano software is legitimate and in compliance with federal regulations, but having an added "certification" that you can download for clients/restaurants would be helpful feature. There are a few missing features/functions that would make the experience even better. For example, it would be helpful to be able to view the total grams/serving size of a recipe along with the nutritional information in the "short cuts preview" section instead of having to manually click it in.

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

AR
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Akiva R.

Food & Beverages, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and cheap

Reviewed 3 years ago

Its been a great experience

Pros

I love how easy it is to use and the cost

Cons

I don't like that I can't upgrade on the spot.

Vendor response

Thanks so much for leaving your comment! We totally get the upgrade issue. We are releasing our updated subscription module soon so that our users will be able to do it immediately themselves. We love your product and look forward to following your journey :) Kind regards, Christine

GN
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Gisella N.

Food Production, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Old references for Daily Values

Reviewed 3 years ago

I used this software according one of our customer's request. Not a good experience.

Pros

Easy to use- Customer service was always accessible but they gave me the wrong link of Health Canada for your references

Cons

I figured out that the final values are strange and when followed it up with supporting team and references, I figured out that Menusano is using the old DV% tables of CFIA and FDA for calculating the data. The customer support gave me a wrong link of Health Canada which is not for the industry. Health Canada has made some changes in some regulations and numbers from 2016. The most updated references are for 2016 but Menusano is using the older references unfortunately. I can't trust anymore. Please update your references.

Vendor response

Hi Gisella, thanks for your comment. We did update our values to reflect the new CFIA DV% calculations. We have also confirmed them with the CFIA. I'm sorry you didn't have a good experience with our software. We feel it would be fair to give you a refund for your one-month subscription in this case. Kind regards, The MenuSano Team

EK
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Eric K.

Food Production, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The right product for the right application!

Reviewed 3 years ago

Our business was at a standstill until we could sort out our nutrition labeling requirements. MenuSano's software was so easy to use, we were into production of our nutritional labels in minutes, no small feat!

Pros

When we were obtaining our food safety certifications for Township 27, nutrition labeling became necessary. We were unsure of where to start or what to do. Many of the websites we researched claimed to provide all the answers and quite frankly didn't. Then we found MenuSano! MenuSano delivered on all fronts; nutrition labeling, ingredient sourcing, and all kinds of applications we hadn't even thought of. Sooo intuitive and easy to use, not sure where we would be without them!

Cons

There are a number of food ingredients that are not listed. This isn't a huge issue however, as there is methodology to add new and custom ingredients along with nutritional facts, so our database can expand as we require.

Vendor response

Eric, we are so excited about your startup! Thanks so much for the kind review :) Happy cooking, Christine

SS
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SUZANNE S.

Food Production, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GREAT PRODUCT

Reviewed 2 years ago

Overall I've had a very good experience using the software. It has allowed me to be able to market my products into Grocery store chains that require this information.

Pros

I really appreciated the ease in inputting the ingredients of my products and how quickly the information is calculated.

Cons

Don't appreciate that you can't amend a recipe and redownload without it counting as a DOWNLOAD! It would be nice if there was a system in place to record recipes already created and downloaded that would not ding you if you made a spelling error or forgot to include an ingredient. We are human and are far from perfect so mistakes will happen. For small business owners this would help a lot.

Vendor response

Hi Suzanne, thanks for your review! We are going to have a "counter" for the label downloads soon :) Kind regards, Christine

VV
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Vanessa V.

Food & Beverages, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Kyan Cuisine love it!

Reviewed 6 months ago
Pros

We have been using MenuSano for over 2.5 years and it's been handy from the start. We sell pre-made salads to grocery store so we had to find a good and easy program to have our nutritional values on our labels. We are always creating new salads so our old and new recipes are always at the same place. We recommended to any new or older business!

Cons

At first, it was a little bit overwhelming but you get the hang of it quickly. The only part at the moment that confuse me a bit is when I manually enter a new product.

Vendor response

Thanks so much! We're thrilled to be a benefit to your business. Kind regards, Christine

SW
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Stuart W.

Hospitality, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for Nutritional data

Reviewed 2 years ago

If not for the customer service and their quick responses, I would have cancelled.

Pros

Ease of creating recipes with nutritional data. Ability to print labels. Ability to create dishes. Compare recipe costs.

Cons

Cannot print directly with word, have to pay for PDF converter. No inventory module No each or unit measurement, i.e case of 140 apples, recipe for 2 apples, etc. No scaling up/down of recipes. No way to print a recipe book, ie all recipes sorted to user preference. No data base of pictures to attach. Please remove the USDA branded items. Please develop a way to drag recipes into folders

CW
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Cheryl W.

Food Production, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ingredients

Reviewed 3 years ago
Pros

As I was first starting out. I was impressed the software did the calculations for me. I had know idea how to make a nutritional label. This software made it fast and simple.

Cons

It took a bit of help to figure it out. But the staff helped with that concern.

Vendor response

Thanks so much for your review and for being a long time customer of ours! Wishing you all the best :) Happy cooking, Christine

CV
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Connie V.

Food Production, self-employed

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service

Reviewed 3 years ago
Pros

I sent in my information and had the nutritional value labels created for me by the MenuSano team. It was a big help during the startup of my business.

Cons

Not all formats for nutritional value tables were available at the time of my purchase but I was able to work with what was offered.

Vendor response

Hi Connie, thanks for you comment. We have extended our nutrition label options in our 3.0 version :) Happy baking, Christine

JM
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Jason M.

Food & Beverages, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to develop nutritional labels

Reviewed 3 months ago
Pros

Very user friendly, large database of products. Very intuitive.

Cons

Being in the US, it would be more beneficial to have all ingredients in the US standard (British Imperial).

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

SK
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Shelby K.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good product

Reviewed 3 years ago
Pros

I found this product very easy to use. I like how it looks and the layout of it.

Cons

I find there aren't many options especially when it comes to protein. Seems difficult to find just plain chicken breast sometimes. Wish they would more products from canadian nutrient file.

Vendor response

Hi Shelby, thanks so much for your valuable feedback. I assure you, we have the complete and latest version of the Canadian Nutrient File. MenuSano will remember your most common searches and place the items at the top of the search results as it learns the ingredients you commonly select. We will look into how we can get the common chicken breast result closer to the top of the list from the get-go. Thanks again for letting us know! Kind Regards, Christine

NL
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Norman L.

Food Production, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Meh!

Reviewed 2 years ago
Pros

Easy to use and deploy. I like that it required little setup.

Cons

Lots of ingredients missing from library. Too many custom basic ingredients are missing. Looks like it is geared mostly toward folks that use branded and or processed foods.

Vendor response

Hi Norman, We recommend deselecting the USDA branded foods database when searching as it is quite large. This way you'll find a lot more of the basic ingredients more commonly used. MenuSano has a built in AI tool in the search so that commonly used items will begin to appear at the top of the search. Our databases contain nearly 500,000 items and we are always working on improving the search and appreciate your feedback. Kind regards, Christine

SO
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Susan O.

Hospital & Health Care, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MenuSano Nutrition Software

Reviewed 3 years ago
Pros

Very easy to use, and comes with a short tutorial. Like the ability to be able to access Canadian Nutrient File data and to incorporate actual manufacturer nutritional information into recipe analysis. Nutrition Facts panel generation from a recipe helps to make the outcome very professional looking.

Cons

Only negative comment would be in signing up for the software, it was a bit confusing as to availability of monthly vs. annual access both on website and in response to my questions on this to help line.

Vendor response

Thanks Susan, we appreciate the feedback from an industry professional like yourself :) Happy Cooking, Christine

KP
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Kate P.

Food & Beverages, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Got the job done

Reviewed 3 months ago

Required nutritional label but the ingredients don't list customer friendly.

Pros

created the label we need for FDA regulation

Cons

Not easy to figure out how to add items to display properly on label. When I had a question there is no one to call and talk to.

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

BS
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Betty S.

Retail, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product Great Value

Reviewed 3 months ago

great product and great value for the price. The product is easy to use and support is there when you need it and very helpful

Pros

I liked that the software is very easy to use and very straightforward.

Cons

I wish I was able to combine 3 labels onto one label. For example, I have a mixed bag of dog treats that contains 3 flavors; it would be nice to do one label for the package instead of three labels.

Vendor response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

KM
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Krista M.

Marketing and Advertising, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good tool for menu work

Reviewed 3 years ago
Pros

This is an easy to use tool for doing menu work. It is straight forward and easy to follow each step.

Cons

Challenge is there is no double check. All the information must be entered correctly. It would be helpful to have some standards to compare or flags. Also an export option in one place would be good.

Vendor response

Hi Krista, thanks for your comment, we appreciate it! We can look into how we might be able to incorporate your suggestions in a future release. Kind regards, Christine

MT
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Marcia T.

Food Production, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good option/value

Reviewed 3 years ago

It is very easy to use and serves the purpose of having "reliable" nutrition facts for all my recipes. If I may suggest, it would be great if the users could include photos in the recipe description.

Pros

Easy to use Good/easy to read layout of the printed recipe.

Cons

Variety of ingredients Not being able to add photos of the dishes

Vendor response

Hi Marcia, Thanks for your review and feedback. We can certainly look into adding this feature! I will reach out to you to ask you more questions. Kind regards, Christine