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ModMed

Specialty-specific Healthcare IT Suite - EHR, PM, Analytics

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ModMed Pricing

Pricing overview

Value for money rating

3.7

/5

149

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Pricing details

Contact Modernizing Medicine for pricing information.

What users say

This means loss of revenue for the practice. The reminder system is also very redundant and I have had numerous patient complaints over it.
We have been a ModMed EMA and PM customer since 2016 and are very pleased. We have implemented a very streamlined workflow within the office which has created room for more productivity and revenue.

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Reviewers who mentioned pricing said:

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  • Likelihood to recommend10/10

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EMA Review

Reviewed 3 years ago

Coding has increased our efficiency and bottom line.

Pros

We have EMA and MODMED PM , which saves us from bridging the systems. The physicians and staff have enjoyed the ease of the system. We are also happy with the continual updates. We have sent in suggestions for change over the past 2 years and many of those have been implemented. The support has been really helpful as well

Cons

The cost of the program and additional modules is substantial.

Vendor response

Hi Patti - We're happy to hear that using EMA and our PM system have helped bring efficiency to your practice. Thank you for taking the time to share your feedback! -Holly A. Clinical Solutions Manager

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Reviewed 9 years ago

I lead the Administration and Operations for a 5 physician, 4 physician extender dermatology practice. Prior to this position, I spent 17 years as a senior executive at Accenture, the world's largest technology consulting firm. In this role, I worked with many Fortune 100 companies and their technology vendors. Software company evaluation and selection is one of my areas of depth and experience. Our...

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Reviewed 9 years ago

I am the owner/doctor of a solo ophthalmology practice and just opened a little over a year ago. I only have two staff members: a receptionist and a tech. I wanted to start off right away with an electronic health record system because I didn't have much storage space in my new office. I also wanted to qualify for Meaningful Use. I was looking for a cloud-based electronic health record (EHR) system...

Pros

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  • Value for money
  • Ease of use
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  • Likelihood to recommend10/10

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EMA-Ophthalmology is well-designed for the specialty. It has great functionality & is user friendly.

Reviewed 5 years ago

EMA-Ophthalmology is a great system and saves trees. Patients are impressed with not having to fill out paperwork, since our technicians update their medical history and current medications while they are dilating. We like not having to store paper records or maintain an expensive server.

Pros

The ModMed customer support is very responsive and professional. EMA's cloud-based design and integration with our practice management system has allowed our practice to be virtually paper-free. It took a bit of effort to get protocols set up to streamline our visit notes, but now it is a big time saver. The e-prescribing function and new office flow features are great. We use the EMA app for iPads primarily, but the web version is also easy to use. I recently attended their annual conference and was thoroughly impressed with the company's sincere interest in user feedback to constantly improve their product.

Cons

There was one time (once in two years) when the system was unavailable for a couple of hours, but we used the "Paper EMA" sheets you can download and print as a back-up until it was restored. The only other negative we have noticed is that it is difficult for the system to bill corneal topography with the correct codes.

Vendor response

Hi Maria - Thank you so much for taking the time to share your positive feedback about EMA with us and others. As always, if there's anything our team can assist with please do let us know. Take care! -Alex B. in Marketing

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  • Likelihood to recommend10/10

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Finally a specialty EMR done right!

Reviewed 5 years ago

Overall excellent software. It might cost more than some of the others but I believe it is worth it and should allow you to see more patients, therefore bring more money in, in the end. I came from working in a derm office using this platform and am now in Plastics and am desperately trying to convert my new practice to EMA Plastics.

Pros

They clearly listen to providers and are constantly making changes to improve their system. It comes with built in counseling, patient education, diagnosis codes, it codes all your office visits/procedures for you, keeps track of global periods, allows before and after image comparison (which is huge for stubborn acne teens), it is user friendly, works across desktops, ipads, iphones, the through the use of protocols, it can make charting go extremely fast!

Cons

There is always room for improvement but overall I can't really say anything that stands out for negatives. It would be nice if some of the standardized features like patient history, patient portal had some customizable features or the ability to rearrange topics for personal workflow, but it's nothing major.

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  • Likelihood to recommend9/10

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Overall great system that only misses on minor features

Reviewed 3 years ago

EMA has allowed us to cut down on the time that our providers spend entering notes by orders of magnitude over other systems we have tried.

Pros

Ease of use and functionality. It is only missing a few small features that I think would make things easier. There is no way, for example, for a manager to get ability to view all tasks assigned to all staff members. Only the assigner and assignee can see the task. Additionally, the system does not incorporate "." phrase programming for frequently used phrases.

Cons

It is expensive. Full licenses are relatively high priced and pricing faxing per fax sent puts that feature out of range for most busy practices, including ours.

Vendor response

Good morning James - Thank you so much for taking the time share your feedback with us and those considering our urology EHR. We will pass along your suggestions as well to our team here. -Holly A., Clinical Solutions Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EMR for Derm

Reviewed 3 years ago

I am able to document my interactions with dermatology patients who usually have multiple Chief Complaints and multiple procedures quickly and efficiently

Pros

Very user friendly and easy to document lesions and their treatment

Cons

Fairly expensive and ongoing support is not cheap

Vendor response

Hi Dr. Feldman - Thank you so very much for taking the time to share your feedback with others considering our EHR system. Glad to have you and ClearlyDerm as part of the Modernizing Medicine family! - Holly A., Clinical Solutions Manager

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Reviewed 10 years ago

I have been extremely happy with EMA in all aspects since I started using it over 1 year ago. It is a very intuitive and easy to learn system, and I went from paper charts to EMA so I did not have much electronic medical system experience. That being said, it took our group over 1 year of looking at other various dermatology systems, and Modernizing Medicine just really seemed to be the best fit for...

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Cons

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3 years of almost daily use with patients

Reviewed 5 years ago
Pros

EASY TO LEARN, LOCATION BASED SOFTWARE MESHES EASILY WITH ICD 10, TOUCH ANATOMICAL LOCATION TO APPRAISE CODING SOFTWARE OF WHERE TO CODE FOR.

Cons

MONTHLY COST A LITTLE HIGH, NO REDUCED COST PLAN FOR PART TIME DOCTORS, A LITTLE SLOW DOWNLOADING LARGER FILES SCANNED IN FROM PAPER NOTES

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Operations Analyst - Urology

Reviewed 5 years ago

Never Buy this system

Pros

The System looks nice, Training staff was nice and seemed to be very knowledgeable. Other then that, I don't have anything else to say nice about this system.

Cons

Sales promises you the world but watch out! Poor Implementation, never had a site visit nor did they gather my Interface requirements and when I asked about the requirements, I was told "we have done this 1000 times we know what we are doing", I wasn't given any test environment with working interfaces to our PM system Test Environment to test the interfaces in advance of go live, when I asked for...

Vendor response

Hi Deanna - We hear your concerns and our team is committed to helping you with the challenges your practice has been facing. A representative from our company will contact you as soon as possible. - Alex B., Marketing

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  • Value for money
  • Ease of use
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  • Likelihood to recommend1/10

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Very cumbersome. Better EMRs out there.

Reviewed 4 years ago

Looks "pretty" when you first see it, but this program is very cumbersome. Requires multiple mouse clicks for simple tasks. You have click from screen to screen multiple times to complete a chart note. Customer support is horrible. I was locked out of system after hours on a Friday and could not get anyone to help me regain access until Monday. More expensive than other EMRs we looked at including E-Clinical and Epic. In so many words, we have been very disappointed with this system.

Pros

Physical exams can be customized fairly easily. Otherwise, there are not many positives to this system.

Cons

Very low, cumbersome, lots of clicking, horrible customer support, more expensive than it appears.

Vendor response

We certainly appreciate you sharing your feedback, as it will help both our team and product to better meet the needs of our clients. Someone from our customer success team will reach out to discuss your experience, or you can reach us at 561-880-2998 x2. - Holly A., Clinical Solutions Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smoothest EMR for Derm

Reviewed 4 years ago
Pros

This is the most intuitive EMR software I’ve ever used. It is incredibly well designed. It cuts down on charting time considerably, however still produces a very detailed chart. Game changer!

Cons

The only downside to this product is the overall cost. It is considerably more - over double when compared to their competitors. Like driving a BMW versus a Ford though, you get what you pay for.

Vendor response

Hi Kirk - Thank you so much for taking the time to share your experience using our EHR system and glad it has helped save time while charting! -Holly A., Clinical Solutions Manager

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  • Value for money
  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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We couldn't be happier

Reviewed 8 years ago
Pros

Modernizing Medicine has delivered everything they promised. They were also very accommodating on pricing when we had a dermatologist give her notice two weeks after we signed our contract. The system is user-friendly and keeps up with all the constant changes from Medicare regarding billing.

Cons

I have no complaints about the software. The contract was crazy long and involved and there was no room for negotiation. This made me nervous, but as I said, Modernizing Medicine has been a pleasure to work with and have been nothing but fair with every interaction.

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Making electronic medical records easy!

Reviewed 8 years ago
Pros

The software learns the way our doctors operate and makes the record keeping task easier as time goes on. EMA is continually being improved and updated with new features that meet the needs and requests of its users. The software is very affordable as an Electronic Medical Record, and we are very happy with the results of our exams using EMA.

Cons

No complaints. Modernizing Medicine has been proactive in preventing problems, and on the few occasions there was a problem, there was a quick fix and notification.

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Poor customer service. Advertised features do not work well.

Reviewed 2 years ago

Poor

Pros

Unsure. It has very nice marketing material.

Cons

Do not recommend this software. The support line doesn't pick up. You are left on your own to troubleshoot problems. It is very expensive. Many of the advertised features do not work well.

Vendor response

Thank you for taking the time to share your detailed feedback with us. Our support team will be reaching out directly to you to offer assistance. -Andrew S., Senior Director of Support Services

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Shoddy coding/error messages multiple times a w

Reviewed 7 months ago

They are going to bankrupt us!!

Pros

Horrible Horrible!! These is nothing we like!

Cons

Where to start…this system is clunky, super expensive, misleading. DO NOT use this software!!

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend1/10

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EMA Review

Reviewed 8 years ago
Pros

At this point, there is nothing to like. The next answer will explain. I would not recommend this system. The price is right, but they are unable to get us online and functional. Apparently, the programmers are not able to find a way to make the data conversion from another major company's database functional, even though they have hired a third party to make it work. Further, the communication between us and the various entities involved is impossible.

Cons

We signed a contract with the company to provide EMR services to our practice on May 29, 2014. Unfortunately, it is now December and they have been unable to complete the data conversion from our old system, and we are not yet live. We received assurances throughout July, August, and September that we were almost there, but we are not able to use the system at this time.

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  • Likelihood to recommend1/10

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Too expensive, too cumbersome

Reviewed 8 years ago
Pros

Looks good on the demo

Cons

Too time-consuming. If it would remember your preferences (without you having to click through so many other options), it would be nice. Because it offers so many options based on what different surgeons use, it's hard to wade through the stuff you don't use. It takes too much time.