Modernizing Medicine Pricing Plan & Cost Guide

Modernizing Medicine

Specialty-specific Healthcare IT Suite - EHR, PM, Analytics

4.33/5 (143 reviews)

Modernizing Medicine Pricing

Contact Modernizing Medicine for pricing information.

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Modernizing Medicine Pricing Reviews

Pros

  • I love the ease of the product and the user-friendly program. It has a wonderful aspect of meeting all requirements for Meaningful Use and charting capabilities.Brooke S.Read the full review
  • The M2 story has truly been remarkable, but their abilities to provide an amazing application exceeds any recognition or awards they have deservedly earned.Randy H.Read the full review
  • The system is user friendly and very easy to teach. This has been the only EMR system we have implemented, and it being Dermatology specific is wonderful.Robin B.Read the full review

Cons

  • This means loss of revenue for the practice. The reminder system is also very redundant and I have had numerous patient complaints over it.Cynthia S.Read the full review
  • We are ‘dead in the water’ on the very rare occasion that we loose internet connectivity. Currently there is no way to access prior patient records or testing since it is all stored on a cloud server.Erik N.Read the full review
  • Very poor communication about their contract, because the leaders of this.Verified ReviewerRead the full review
89%
recommended this to a friend or a colleague

17 reviewers had the following to say about Modernizing Medicine's pricing:

Larry F.

EMR for Derm

Used daily for 2+ years
Reviewed 2019-07-23
Review Source: Software Advice

I am able to document my interactions with dermatology patients who usually have multiple Chief Complaints and multiple procedures quickly and efficiently

Pros
Very user friendly and easy to document lesions and their treatment

Cons
Fairly expensive and ongoing support is not cheap

Response from Modernizing Medicine


Hi Dr. Feldman - Thank you so very much for taking the time to share your feedback with others considering our EHR system. Glad to have you and ClearlyDerm as part of the Modernizing Medicine family! - Holly A., Clinical Solutions Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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James R.

Overall great system that only misses on minor features

Used daily for 2+ years
Reviewed 2019-05-01
Review Source: Capterra

EMA has allowed us to cut down on the time that our providers spend entering notes by orders of magnitude over other systems we have tried.

Pros
Ease of use and functionality. It is only missing a few small features that I think would make things easier. There is no way, for example, for a manager to get ability to view all tasks assigned to all staff members. Only the assigner and assignee can see the task. Additionally, the system does not incorporate "." phrase programming for frequently used phrases.

Cons
It is expensive. Full licenses are relatively high priced and pricing faxing per fax sent puts that feature out of range for most busy practices, including ours.

Response from Modernizing Medicine


Good morning James - Thank you so much for taking the time share your feedback with us and those considering our urology EHR. We will pass along your suggestions as well to our team here. -Holly A., Clinical Solutions Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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George J.

Very cumbersome. Better EMRs out there.

Used daily for 1-2 years
Reviewed 2018-07-22
Review Source: Software Advice

Looks "pretty" when you first see it, but this program is very cumbersome. Requires multiple mouse clicks for simple tasks. You have click from screen to screen multiple times to complete a chart note. Customer support is horrible. I was locked out of system after hours on a Friday and could not get anyone to help me regain access until Monday. More expensive than other EMRs we looked at including E-Clinical and Epic. In so many words, we have been very disappointed with this system.

Pros
Physical exams can be customized fairly easily. Otherwise, there are not many positives to this system.

Cons
Very low, cumbersome, lots of clicking, horrible customer support, more expensive than it appears.

Response from Holly A.


We certainly appreciate you sharing your feedback, as it will help both our team and product to better meet the needs of our clients. Someone from our customer success team will reach out to discuss your experience, or you can reach us at 561-880-2998 x2. - Holly A., Clinical Solutions Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Kimberly C.

MD user for 2.5 yrs

Reviewed 2014-06-25
Review Source: Software Advice

Pros
It has improved efficiency, allowing me to leave the office earlier more consistently. The vendor is responsive to suggestions.

Cons
I miss some of the functions of our old EHR system, such as secure messaging. The vendor has increased prices on some basic items, such as training of new employees.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rebecca L.

We couldn't be happier

Reviewed 2015-02-09
Review Source: Software Advice

Pros
Modernizing Medicine has delivered everything they promised. They were also very accommodating on pricing when we had a dermatologist give her notice two weeks after we signed our contract. The system is user-friendly and keeps up with all the constant changes from Medicare regarding billing.

Cons
I have no complaints about the software. The contract was crazy long and involved and there was no room for negotiation. This made me nervous, but as I said, Modernizing Medicine has been a pleasure to work with and have been nothing but fair with every interaction.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kenneth K.

3 years of almost daily use with patients

Used daily for 2+ years
Reviewed 2017-11-14
Review Source: Capterra

Pros
EASY TO LEARN, LOCATION BASED SOFTWARE MESHES EASILY WITH ICD 10, TOUCH ANATOMICAL LOCATION TO APPRAISE CODING SOFTWARE OF WHERE TO CODE FOR.

Cons
MONTHLY COST A LITTLE HIGH, NO REDUCED COST PLAN FOR PART TIME DOCTORS, A LITTLE SLOW DOWNLOADING LARGER FILES SCANNED IN FROM PAPER NOTES

Rating breakdown

Value for money
Ease of use
Features
Customer support

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PATTI C.

EMA Review

Used daily for 2+ years
Reviewed 2019-05-01
Review Source: Capterra

Coding has increased our efficiency and bottom line.

Pros
We have EMA and MODMED PM , which saves us from bridging the systems. The physicians and staff have enjoyed the ease of the system. We are also happy with the continual updates. We have sent in suggestions for change over the past 2 years and many of those have been implemented. The support has been really helpful as well

Cons
The cost of the program and additional modules is substantial.

Response from Modernizing Medicine


Hi Patti - We're happy to hear that using EMA and our PM system have helped bring efficiency to your practice. Thank you for taking the time to share your feedback!
-Holly A. Clinical Solutions Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bob N.

EMA Review

Reviewed 2014-12-08
Review Source: Software Advice

Pros
At this point, there is nothing to like. The next answer will explain. I would not recommend this system. The price is right, but they are unable to get us online and functional. Apparently, the programmers are not able to find a way to make the data conversion from another major company's database functional, even though they have hired a third party to make it work. Further, the communication between us and the various entities involved is impossible.

Cons
We signed a contract with the company to provide EMR services to our practice on May 29, 2014. Unfortunately, it is now December and they have been unable to complete the data conversion from our old system, and we are not yet live. We received assurances throughout July, August, and September that we were almost there, but we are not able to use the system at this time.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Maria R.

EMA-Ophthalmology is well-designed for the specialty. It has great functionality & is user friendly.

Used daily for 2+ years
Reviewed 2018-01-23
Review Source: Capterra

EMA-Ophthalmology is a great system and saves trees. Patients are impressed with not having to fill out paperwork, since our technicians update their medical history and current medications while they are dilating. We like not having to store paper records or maintain an expensive server.

Pros
The ModMed customer support is very responsive and professional. EMA's cloud-based design and integration with our practice management system has allowed our practice to be virtually paper-free. It took a bit of effort to get protocols set up to streamline our visit notes, but now it is a big time saver. The e-prescribing function and new office flow features are great. We use the EMA app for iPads primarily, but the web version is also easy to use. I recently attended their annual conference and was thoroughly impressed with the company's sincere interest in user feedback to constantly improve their product.

Cons
There was one time (once in two years) when the system was unavailable for a couple of hours, but we used the "Paper EMA" sheets you can download and print as a back-up until it was restored. The only other negative we have noticed is that it is difficult for the system to bill corneal topography with the correct codes.

Response from Modernizing Medicine


Hi Maria - Thank you so much for taking the time to share your positive feedback about EMA with us and others. As always, if there's anything our team can assist with please do let us know. Take care! -Alex B. in Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PAUL M.

Poor customer service. Advertised features do not work well.

Used daily for 6-12 months
Reviewed 2020-12-16
Review Source: Capterra

Poor

Pros
Unsure. It has very nice marketing material.

Cons
Do not recommend this software. The support line doesn't pick up. You are left on your own to troubleshoot problems. It is very expensive. Many of the advertised features do not work well.

Response from Modernizing Medicine


Thank you for taking the time to share your detailed feedback with us. Our support team will be reaching out directly to you to offer assistance.

-Andrew S., Senior Director of Support Services

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Kirk S.

Smoothest EMR for Derm

Used daily for less than 6 months
Reviewed 2019-02-01
Review Source: Software Advice

Pros
This is the most intuitive EMR software I’ve ever used. It is incredibly well designed. It cuts down on charting time considerably, however still produces a very detailed chart. Game changer!

Cons
The only downside to this product is the overall cost. It is considerably more - over double when compared to their competitors. Like driving a BMW versus a Ford though, you get what you pay for.

Response from Holly A.


Hi Kirk - Thank you so much for taking the time to share your experience using our EHR system and glad it has helped save time while charting! -Holly A., Clinical Solutions Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dan S.

Making electronic medical records easy!

Reviewed 2015-02-10
Review Source: Software Advice

Pros
The software learns the way our doctors operate and makes the record keeping task easier as time goes on. EMA is continually being improved and updated with new features that meet the needs and requests of its users. The software is very affordable as an Electronic Medical Record, and we are very happy with the results of our exams using EMA.

Cons
No complaints. Modernizing Medicine has been proactive in preventing problems, and on the few occasions there was a problem, there was a quick fix and notification.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Audrey R.

Finally a specialty EMR done right!

Used daily for 1-2 years
Reviewed 2017-09-01
Review Source: Software Advice

Overall excellent software. It might cost more than some of the others but I believe it is worth it and should allow you to see more patients, therefore bring more money in, in the end. I came from working in a derm office using this platform and am now in Plastics and am desperately trying to convert my new practice to EMA Plastics.

Pros
They clearly listen to providers and are constantly making changes to improve their system. It comes with built in counseling, patient education, diagnosis codes, it codes all your office visits/procedures for you, keeps track of global periods, allows before and after image comparison (which is huge for stubborn acne teens), it is user friendly, works across desktops, ipads, iphones, the through the use of protocols, it can make charting go extremely fast!

Cons
There is always room for improvement but overall I can't really say anything that stands out for negatives. It would be nice if some of the standardized features like patient history, patient portal had some customizable features or the ability to rearrange topics for personal workflow, but it's nothing major.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matthew H.

Reviewed 2013-01-09
Review Source: Software Advice

I have been extremely happy with EMA in all aspects since I started using it over 1 year ago. It is a very intuitive and easy to learn system, and I went from paper charts to EMA so I did not have much electronic medical system experience. That being said, it took our group over 1 year of looking at other various dermatology systems, and Modernizing Medicine just really seemed to be the best fit for our group. The advantages that I find with EMA are numerous, but I will mention a few. First, it is cloud-based, so you do not have to set up an expensive server system or have a lot of internal IT support, which especially if you have multiple offices can get quite costly. Second, you do not have to spend weeks and weeks "setting up" the program - because it was started by a dermatologist it basically knows what most of us typically do and fills it in accordingly from the get go. However, if you do want to change things, it is a very simple thing to do, and it will revert to those changes thereafter unless you tell EMA otherwise. Third, Modernizing Medicine is very customer friendly and they are very good at continuously improving the system and making it even more user friendly. No EHR program will be perfect, but they continue to respond to everyone's comments so they can make the best system possible. There are occasional slow downs in use, but they do not happen very often or long (with the possible exception of after they have done a big updgrade). Overall, I have been very happy using EMA and would not hesitate to recommend them to anyone considering an electronic health record system.

Rating breakdown

Ease of use
Features
Customer support

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Deanna M.

Operations Analyst - Urology

Used occasionally for less than 6 months
Reviewed 2018-02-21
Review Source: Software Advice

Never Buy this system

Pros
The System looks nice, Training staff was nice and seemed to be very knowledgeable. Other then that, I don't have anything else to say nice about this system.

Cons
Sales promises you the world but watch out! Poor Implementation, never had a site visit nor did they gather my Interface requirements and when I asked about the requirements, I was told "we have done this 1000 times we know what we are doing", I wasn't given any test environment with working interfaces to our PM system Test Environment to test the interfaces in advance of go live, when I asked for Interface specs, I was told they don't have any and I still do not have them. I argued the point months in advance of Go Live and I was told that if they were to give me a test environment it would delay my go live until 3rd qtr 2018 instead of 1st qtr 2018. Go Live, they decide to upgrade our Production Environment that morning without notifying me, we had blow ups (errors) across 3 locations (80+ users) Since January 15th, I have 90+ issues I've reported to them and 46 issues still open, and the majority of the 46 issues are things that Development has to fix or Interfaces that need to be fixed because they are lacking data such as Date of Death, Our Doctor's Name, No Referring Provider Interface (and they charged me to upload a .csv file so I could have something in the EMR) and more, It's been a nightmare and still is. I wouldn't select this EMR if I had to do it over again because the original quote is low, but then you get hit with we'll it you want that feature you will have to pay X Amount per Month. NIGHTMARE COMPANY to deal with. I can go on and on, but this will have to do. I think you can get of it.

Response from Alexandra


Hi Deanna - We hear your concerns and our team is committed to helping you with the challenges your practice has been facing. A representative from our company will contact you as soon as possible. - Alex B., Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Bill H.

Reviewed 2013-07-06
Review Source: Software Advice

I lead the Administration and Operations for a 5 physician, 4 physician extender dermatology practice. Prior to this position, I spent 17 years as a senior executive at Accenture, the world's largest technology consulting firm. In this role, I worked with many Fortune 100 companies and their technology vendors. Software company evaluation and selection is one of my areas of depth and experience. Our practice spent over 1 year evaluating the EMR marketplace, watching closely as it evolved. We met with the sales and support personnel from the leading firms with Dermatology-specific solutions. In addition to features and functionality, we sought a partner with a vision, and the dedication and know-how to translate that vision to the market. We selected Modernizing Medicine (M2) in Q3 2012 and are approaching 1 year with it in production. I recently asked several of the physicians to share the best thing they like about M2 EMA. Their decidedly non-IT replies were - "it’s awesome, my patient visit documentation quality is stunning when compared to my old paper charts"; "it's amazing -it just keeps getting better with each release"; and "the coding accuracy, based on the Dx codes, is brilliant". Our pathology lab coordinator is effusive in her praise of EMA’s Cancer Log, and even more impressed with the fact that they value and adopt her input on how to make it easier to use. Our medical assistants (MA’s) love the new body maps in the latest update - more accurate and anatomically correct. The “EMA runs in background” feature is helpful when patients sign consent forms; they no longer accidentally hit the "home" button and close EMA. Several of our MA’s and one physician extender had experience with M2 EMA’s leading competitor, and they tell me EMA is significantly better and much easier to use. Given the size of our practice and the number of employees and providers, we elected the on-site training option. The trainers were young, dynamic, and impressive - not only in their knowledge of the software, but also their command of the business process flow within a dermatology practice. We trained in August, 2012 and went live after Labor Day. We hoped Meaningful Use (MU) would be attainable over the last 3 months of 2012, but we had muted expectations given the magnitude of the transition. After 1 month of using EMA and running the helpful EMA MU reports, we "knew" we were going to attain MU. We attested on 12/14/12. The MU Progress reporting is outstanding, and the drill downs take you right to where MA corrections are needed or omissions were made. It is obvious that the design of EMA is the work of physicians with deep clinical experience. The iPad and workstation platforms demonstrate the integration of advanced technology and streamlined dermatology office work-flow. Above all else, we continue to be amazed with the quality and dedication of every M2 employee we interact with. From the leadership team to the newest employee, we are consistently impressed with their desire to answer our questions and to help us succeed. A front desk employee of ours noticed an inconsistency in a “last visit date” field in EMA and we brought it to Customer Support’s attention. When M2 confirmed we’d identified a bug, we were showered with praise and they fixed it immediately. It is clear they are intellectually and emotionally invested in making M2 EMA the best. I don't believe we've found another bug since. After we selected EMA but early in our implementation approach, I had a software integration question. I asked to speak with someone in a leadership role on the “interface integration team”. Less than 4 hours later, Dan Cane called me at 7pm while I was watching my son play a baseball game. Dan spent 20-30 minutes discussing the pros/cons of the implementation and integration options I faced transitioning from our paper chart and legacy practice management system environment. How many other CEO’s could or would be willing to do that? When we began our EMR software selection process, our biggest fear was selecting an EMR product/company that would be eclipsed by others in the marketplace. We no longer have any fear of the future. We are 100% sure we made the right decision, and we could not be more pleased to have M2 EMA as our EMR partner.

Rating breakdown

Ease of use
Features
Customer support

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Gilbert W.

Reviewed 2013-04-07
Review Source: Software Advice

I am the owner/doctor of a solo ophthalmology practice and just opened a little over a year ago. I only have two staff members: a receptionist and a tech. I wanted to start off right away with an electronic health record system because I didn't have much storage space in my new office. I also wanted to qualify for Meaningful Use. I was looking for a cloud-based electronic health record (EHR) system because it would minimize the amount of computer equipment needed and be easily accessible. I also wanted a system that would utilize the iPad, if possible. I started with a company that had a very nice layout that displayed all the examination findings in one screen, but there were several major problems (watch out for these when you are shopping): The javascript-based interface accessed through a web-browser had many bugs. The IT team was poor. It was based in another country, so there was a problem coordinating time zones. There was also poor communication among the teams within the company. It took them 5 months of trying to program a bridge between my EHR and practice management (PM) systems, and by that time, I was just sick of the run-around that they gave me. I could not find the time to program all of my impression/diagnosis code/plan algorithms. The default ones they packaged for me were inadequate. I really wanted to use an iPad for my EHR. Even if I could access this EHR with the iPad Safari browser, the user interface was really designed for clicking with a mouse and using a PC keyboard. I finally went to paper charts for a few months while shopping around for other EHR systems. I randomly got a Google ad for Modernizing Medicine while writing my email and decided to check them out. When I clicked on their ad, they were advertising for their ophthalmology app, but had not released it yet. A few months later, I looked again, and found that they had just released their ophthalmology app and that they were Meaningful Use certified. I signed up with them a few weeks later and have been with them for the past 6 months. I was up and running just in time for the last attestation period for Meaningful Use for 2012 (October 2012). The company has been great to work with. The EHR to PM system bridge was completed within a few weeks. The online training was great and timely (we fit the sessions within a month and this gave me time to spare for going online in time for October 2012). Customer service has also been wonderful. They are continually making improvements. The system is easy to use, and it comes packaged with impressions/plans that is already great. The time-saving program that makes most accessible the most common impressions/plans that you choose is really time-saving. I also love how it is "customizable" on the fly. If you don't like one of the pre-programmed items, you change it and it is saved for the next patient with the same presentation. I am most impressed with their native iPad app. To me, it is the biggest selling point of Modernizing Medicine. When I signed up with Modernizing Medicine, they were, as far as I knew, the only cloud-based EHR with a native iPad app. The only other company with a native iPad app was one which was apparently pretty expensive and also required me to purchase an in-house server (another huge expense). As a note, if you are in the market for an EHR in which you can use an iPad, don't be tricked by other companies which claim that you can use the iPad to navigate their program. Most of them use a remote desktop program in which the iPad is essentially mirroring the screen from a separate Microsoft Windows computer in your office (a former colleague of mine was duped this way). It is slow, because you are running the EHR 'secondhand,' and the iPad touch interface was never made to navigate through Microsoft Windows. If you see an ad from another company that shows an iPad with a screenshot that looks like a Microsoft Windows window, be wary! The iPad interface of Modernizing Medicine is very easy to use (and easy to learn) and saves me a lot of time. With my previous EHR, it was still inconvenient to lug around a laptop from room to room or from a room to a table surface to use the mouse and keyboard to fill out charts. With EMA (Modernizing Medicine), I can fill out charts while I walk from room to room between patients. Electronic prescriptions are sent right through the app. I have one iPad for myself, and one for my tech. My staff love the program. One of my iPads has a cellular data plan activated - the benefit of this is that it can still operate if the Internet connection in your office is down. I also can take the iPad from hospital to hospital if I need to do an off-site consult. I have given Modernizing Medicine 5 stars in three of the rating categories. I gave 4 stars for the product quality, only because I have encountered bugs even if it is a very high quality product. However, I have never encountered an EHR that does not have bugs (my colleagues all tell me that their EHR systems have bugs). In addition, Modernizing Medicine has been very proactive in addressing bugs and making improvements.

Rating breakdown

Ease of use
Features
Customer support

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