Modio Health vs QGenda Credentialing Comparison

Value. Automatically classifies documents. User interface rocks. Priced right! Took me less than 5 minutes to start using it.

It's all good. Admittedly, I did not do an in-depth comparison with other products, but this one was just too easy to use.

Thank you for your awesome review, Harold!

Intuitive and customer service is responsive to our request to customize for our program

Reports need to be cleaned up alot prior to sending

Thank you for the awesome review Genevieve!

The ease of use compared to other software with similar functionality and it was built to function in a non-linear environment because nothing at work seems to be sequential. You start something, leave and come back to it, etc.

There were so many ways to set it up and customize it, it was almost overwhelming.

Thank you for the fantastic review Kimberly!

This software is very user-friendly. Credentialing processes have a lot of details and variables, yet Modio has found a way to streamline the system and process to be user-friendly and utilized easily by providers, office admin, PSV credentialist, and provider credentialist.

Hospital credentialing and reports could be improved to meet the high standard of the insurance plan credentialing and reports. Overall I wouldn't necessarily call this a con because the Modio staff are excellent at listening to suggestions and taking them to their programmers for possible implementation.

Thank you Andrea for taking the time to write this review! We appreciate all your feedback and really enjoy working with you!

Prior to Modio, my team and I were working off of Google Sheets. Modio had made contracting and credentialing much more streamlined. It is so wonderful to have everything in one easy system.

I would like there to be drop downs in the tracking and have it easier to edit. The last step of the tracking is "contracting complete". Unfortunately, that is not always the case. I would like there to be an option to indicate a denial to assist in appropriate tracking and reporting.

Thank you Jaime for this awesome review and great feedback! We will definitely share this with our product team!!

No pros were added to this review

No cons were added to this review

Thank you Becky! We love working with you and your team.

The software is very user friendly and easy to navigate. It has so many features that have made such a huge difference already in my workflows. With managing multiple providers at different clinics, it helps me stay organized and on top of things. Best decision I've made in regard to time management and saving time with Credentialing!

At this time, I have no dislikes with this product.

The tracking steps and the alerts tools are the best feature of this system. It allows me to stay on top of the upcoming expiration's on everything from affiliations appointments to CAQH re-attestations. It allows me to have confidence in my credentialing skills, and for my providers to have confidence in me.

A small aspect I don't like about this software is I cannot search providers through the quick access in the "Documents" tab. Anytime I'm in the "documents" tab and want to go to another profile, I need to click on a separate tab, search the provider name and click on it. Or I can go back to "team". Both of these creates an unnecessary step to jump provider profiles.

Thank you for the wonderful review Amanda!

The tracking component is great! It allows us to make sure we are completing timely follow ups on all of our applications in process without losing track of any! It allows me to copy and paste important emails into the tracking notes so I (or my teammates) know where we stand for each application.

I wish that we could assign tasks on the provider level to show up in the tracking tab. This would allow me to create and track a task like "create NPI" or "update CAQH" that doesn't fall under a specific health plan. I also wish there was a more extensive PSV component, and that they had NCQA accreditation so that Modio could support us in our delegated credentialing down the road.

Thank you Kelli for your stellar review!

We recently brought in our credentialing process in house and I was searching for something that would make this huge undertaking as easy as possible. Modio has NOT disappointed in any way. Their set up process was easy, customer service has been nothing short of amazing and the ease of the software is incredible and even though I am new to this software I haven't found anything that they didn't already think about. Have recommended this software to sister organizations and will continue to do so. Modio has not disappointed me in any way!

At this point I have not found anything that I like least.

Mirella, Thank you for taking the time to leave us a review of OneView. We are so happy to see you happy!

My favorite thing about Modio is the Tracking function. It allows for tracking a multitude of follow-up tasks complete with due dates, notes, and the ability to assign tasks to others. All of which are easily searchable and sorted by urgency. My second favorite thing are the reports. The report functions are thorough, versatile, and allow us to perform audits of every variety. We can compare payor lists between providers to discover network participation gaps, audit for missing information in provider profiles, track workflows/expierables, and much more. Performing these tasks prior to Modio was extremely time consuming because the info had to be gathered from a multitude of files rather than a centralized database.

My least favorite thing about Modio is that I cannot make immediate process adjustments as I discover them. Previously, we had no credentialing software whatsoever so when an insurance released a new version of a credentialing form, changed a fax number, or updated an email address… I could replace the form in our files and update our internal processes on the spot. Now, in order to have forms mapped...

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Hey Vanessa - thanks for taking the time to leave us a review! We're happy to hear that OneView has made your lives easier. As for these specific functionalities, we hear you and understand where you're coming from. We're always working to improve OneView and so we can share this feedback with our team!