My Clients Plus Pricing Plan & Cost Guide

My Clients Plus

Practice management & EHR for mental health providers

4.76/5 (192 reviews)

My Clients Plus Pricing

Starting from: $24.95/month

Pricing model: Subscription

Free Trial: Available

Standard plan: $24.95/month
15% discounts are available for paying annually.

View Pricing Plans Free Trial

Competitors Pricing

TheraNest

Starting from: 39.00/month
Pricing model: Free, Subscription
Free Trial: Available

TherapyNotes

Starting from: 25.00/month
Pricing model: Free, Subscription
Free Trial: Available

Compulink Healthcare Solutions

Pricing model: Subscription

SimplePractice

Starting from: 39.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

WebPT

Starting from: 59.00
Pricing model: Open Source

My Clients Plus Pricing Reviews

Pros

  • The support staff are caring, respectful, helpful and speak English which is great bonus. I highly recommend My Clients Plus software.Craig F.Read the full review
  • We have used MCP for ten years and have been very happy with the program. MCP is very user friendly and has fantastic customer support, always available for any and all questions.Jen L.Read the full review
  • I love that you can copy and paste your previous note so it saves some time on your documentation. I also love that you can bill electronically through the system- easy, simply, amazing.Tiffany F.Read the full review

Cons

  • Occasionally, I will enter the pay now in error, or make an error between therapists. I am not always able to go back into the system and remove the transaction, after the fact.PATRICIA B.Read the full review
  • I had initially experienced frustration with the service, but due to my accidentally signing with another service, thinking it was this service.Amalia H.Read the full review
  • Nothing, maybe adapting to changes, but there are always options and lots of warning before any changes occur.Jackie S.Read the full review
91%
recommended this to a friend or a colleague

25 reviewers had the following to say about My Clients Plus's pricing:

Megan E.

Seems very outdated

Used occasionally for free trial
Reviewed 2019-11-21
Review Source: Capterra

I decided against using My Clients Plus for my business.

Pros
I tried my clients plus for the low cost. It seemed like a good value if you are searching for a low cost EHR.

Cons
This program just seemed outdated. It looks like it belongs in 1995. Not at all modern and clean like other more expensive programs.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 3/10

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Anonymous

Basic EHR

Used daily for free trial
Reviewed 2018-11-21
Review Source: Capterra

Pros
It was easy to log in and the price for the EHR itself was reasonable.

Cons
So many extra fees! The scheduling isn't hosted in-app; you have to log in to Jituzu and then Jituzu charges you for everything from client reminders to having many clients. The interface is clunky and seems dated, and navigation was not intuitive. There is also an extra fee for billing- the cheap monthly fee itself is very bare-bones.

Response from My Clients Plus


Thank you for trying My Clients Plus and Jituzu. We offer our product in a such a way that you can pay for the features that you need.

For My Clients Plus, the base subscription for a sole provider is 24.95. If you use electronic billing, you pay for only the level of electronic billing subscription you need. In Jituzu, there is a Reminder subscription, and you only pay for the level of service that you need based on the number of reminders that go out.

We know that software is not ¿one size fits all¿, so we allow providers to select the size that fits them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Barbara M.

I have used this service for 8 years and would give 10 stars if I could!

Used daily for 2+ years
Reviewed 2018-11-05
Review Source: Capterra

I am a clinical social worker in private practice and rely on this service for all my billing which has always been fast and accurate.

Pros
The software is very clean and simple to use, the price is cheap for what you get, if there is ever a mistake it has always been on the payer side and support has always been personal, fast and accurate. I would never dream of switching (I looked at 3 or 4 programs before choosing this one)

Cons
I didn't like the new user interface but they kept the other one as a choice, so very happy. It is amazing users were not forced to switch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Debbie W.

GREAT customer service!!!

Reviewed 2016-12-01
Review Source: Capterra

I've been using MCP for over a year and the customer service is incredible. I made a horrible error deleting a bunch of information accidentally, and I got very concerned about it. I had such good prior experience with their customer support that I decided to read out to them before freaking out too much. My expectation was that the error I made could not be reversed. Not only did they reverse my error, they did it in a matter of minutes!!!! Their customer support is exceptional and it's nice to know they are always available to answer questions and resolve what seem big problems!

Pros
Great customer service, price.

Cons
Not too intuitive how to use various features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joe M.

Excellent practice management product, combining a solid EMR with electronic billing

Used daily for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

Pros
Superior customer support Fair pricing Integrated uses

Cons
Sometimes wish that I could log in a second time to compare screens.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hether C.

Excellent Software

Used daily for 2+ years
Reviewed 2018-11-05
Review Source: Capterra

I am able to get paid within a week or two of billing since I am not having to send billing through the mail. In addition, when I make a mistake, MCP is VERY responsive, pleasant and effective in helping me fix the problem. And all at an affordable price!

Pros
This software is so easy to use - I am sure I wouldn't be able to run my private practice as efficiently without it. Once client and insurance information is entered, billing (sending out the 1500 form) really is as simple as pushing a button.

Cons
Can't always run the exact report I need. And it would be nice to be able to individually customize a note on client invoices, without having to print each client invoice independently (or hand-write it in!).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Judith D.

My Clients Plus Review

Used daily for 2+ years
Reviewed 2018-11-05
Review Source: Capterra

I am able to bill, easily look up clients and their balances owed.

Pros
As a one person therapist operating a private practice, this software has been invaluable in providing a concise database of all clients, statements, diagnosis and treatment.

Cons
I do not use half the features so I would prefer a reduced price based on the number of features used. Overall, great product at reasonable price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nancy W O.

EVERYTHING IN ONE PLACE!

Used daily for 2+ years
Reviewed 2018-11-07
Review Source: Capterra

All in one. Everything I need in one place at a VERY reasonable price.

Pros
I am a private practitioner and with My Clients Plus - I can easily do my own billing, track and POST payments, write progress notes and with the addition of Jituzu I have an extremely easy calendar that links with the billing system. In addition - I can provide telehealth (Jituzu) without paying for another telehealth program. I also like the reports feature. Another thing I really like is that any time I have needed help - I get a very quick response from customer support. That's rare.

Cons
I wish I could toggle between the EOB/ERA screen and other screens - like the payment screen or the "Balances Due You" screen. Sometimes payments have to be posted manually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lori G.

Lifesaver! I have been using My Clients Plus since the early years.

Used daily for 2+ years
Reviewed 2018-05-17
Review Source: Capterra

Pros
Very easy to use. Great customer service. Very economical. I may be able to retire a year early from the savings!

Cons
It can sometimes be difficult to add a secondary diagnosis. But I may just need more practice with this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Darrell G.

Could’ve been great

Used weekly for 2+ years
Reviewed 2018-11-05
Review Source: Capterra

I’ve had no major complaints until the price I had to pay quintupled. Currently seeking an alternative.

Pros
I found your software convenient for electronic billing. It was rarely unavailable, so good uptime.

Cons
The way you bill customers is currently punitive relative to the way we were attracted to your product initially.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 3/10

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Regina B.

Prices higher still needs work

Used weekly for 2+ years
Reviewed 2018-11-06
Review Source: Capterra

I'd go elsewhere if it weren't such a hassle to re-enter my clients. The price made it worth it originally. Not anymore. Shop around.

Pros
Easy to bill insurance companies. Good customer support.

Cons
Increased price no improvement to functionality; beyond basic billing it's inflexible and a hassle

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Mara C.

Best Customer Support Ever and Most Reasonably Priced!

Used daily for 2+ years
Reviewed 2016-10-08
Review Source: Capterra

My Clients Plus is perfect for any therapy business. They have the best customer support I have ever experienced anywhere. The software is so easy to use and they respond to emails and phone calls very quickly. I asked them to add numerous templates for my practice and the turn around time was very fast. They are far more reasonably priced than any billing software out there. I highly recommend My Clients Plus to any therapy business.

Pros
Easy to Use Best Customer Support Anywhere! Most Reasonably Priced Everything I need to run a small therapy business!

Cons
nothing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Theresa C.

Really terrific company

Used weekly for 2+ years
Reviewed 2018-11-05
Review Source: Capterra

They are beyond helpful and exceptionally nice people to deal with.

Pros
it seems pretty easy to get around the system and do billing. The Customer Service is beyond outstanding....they take their time in helping you.

Cons
My only thought is that I wish it had a few more plans available. I am semi retired and don't need all the bells and whistles that this wonderful software offers. I do not even bill the minimum per month. If would be nice to have a plan that is very , very basic..cheaper for those heading into retirement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Teresa L.

My Clients Plus Rocks!

Reviewed 2015-07-21
Review Source: Capterra

My Client's Plus has done an amazing job of helping us weather the storms of change in the Kentucky Medicaid system. We may not have survived without them. Tech support is superb. The programmers listen. The price is affordable. And the turn around time on claims keeps us viable. We had a lot of paper dependent providers to train in a very short time period. They have been very pleased with the change and report a decrease in paperwork stress.

Rating breakdown

Ease of use
Customer support

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Peggy H.

Lovely idea, great support, but just too clumsy to use

Used daily for free trial
Reviewed 2021-10-04
Review Source: Software Advice

Need to integrate the electronic clinical record with electronic billing and revenue tracking . Great support. Software too complex to learn in two week trial window, and my initial experience with supporting software downloads indicated that to use it in the practice would take hours of learning- more than this busy practice can afford- and would be much more expensive than advertised

Pros
Integration and support and invoicing and revenue tracking

Cons
Too little integration of the components. I kept needing to download and subscribe to outside programs to achieve the function promised by the initial website. I needed a lot of instruction to develop a progress note treatment plan, and needed additional software subscriptions to write a diagnosis and bill electronically

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Andrya D.

Excellent Customer Service!!!

Used weekly for less than 6 months
Reviewed 2016-12-02
Review Source: Capterra

I started my private practice 3 months ago. Insurance billing was new for me as I previously worked in a clinic that took care of all of those details. As I have been familiarizing myself with the program, as well as the details of billing issues in general, I had several questions, mess-ups, and special situations; all of which were my errors. When I contacted customer service via their email, they were AMAZINGLY fast, helpful, and thorough! Every time I contacted them, they responded within 24 hours with helpful directions and scheduled time to talk with me over the phone to walk me through some more challenging steps. My rep was spectacular! Thank you, MCP! I can't tell others enough about your excellent customer service! Way to go!

Pros
Affordability Customer service

Cons
Could benefit from some added features in documentation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Not the best platform

Used occasionally for 6-12 months
Reviewed 2020-06-20
Review Source: Capterra

It was a good product for a practice that saw 2-3 clients/month, but as I grew, it became pretty obsolete. Adding a client portal required an extension with Jituzu, which was pretty terrible.

Pros
The price. I used it for a very small, very part-time practice mostly to have a paper trail for about a half dozen clients should they want receipts for payment.

Cons
The PT notes were pretty disorganized, and you sort of had to take a trial and error approach to make sure you got a note that applied to your session.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Jeff S.

10 Year User

Used daily for 2+ years
Reviewed 2018-11-05
Review Source: Capterra

Great overall experience. Many time saving features without an overabundance of mouse clicks to get things done. Fair price for the product. The product is always expanding and improving. I have, and will continue to, recommend it to other therapists.

Pros
It's very easy to use, and fits into my work flow well. Doing billing and writing notes is not why I got into this field, but My Clients Plus makes those tasks about as hassle free as possible. MC+ has always had outstanding and very responsive customer service. I only have to contact them a couple times per year, but they are always fast and thorough with their responses.

Cons
It would be nice to be able to customize the list of interventions and the section with the list of treatment foci rather than having to find a template with the closest fit. It would also be nice if the items not checked in the list of interventions would not show up on the final note. Jituzu works well, but my clients have difficulty remembering the name, which seems to make them less likely to use the client portal, especially infrequent users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Colin P.

This has made muy life much easier.

Used daily for 2+ years
Reviewed 2019-11-05
Review Source: Capterra

Overall very good. Time I would have spent on billing and developing a secure means of keeping my notes is now dedicated to growing my business and care of my clients.

Pros
The platform is intuitive and easy to learn. My billing is much easier and quicker than by other means. My notes are entered onto a secure, encrypted server. The price is reasonable. Customer service is quick and helpful on occasions when I have had questions.

Cons
I'm still using the first version. The software doesn't work well with all operating systems. I have and old Mac, operating on 10.7 that does fine. My more current desk top, operating on 10.14 doesn't do many functions on this program. I'm a little worried for when my old laptop dies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Begh D.

Please add simple improvements

Used daily for 2+ years
Reviewed 2018-11-05
Review Source: Capterra

Please ‘freeze’s column headers so when one scrolls down a page, they can still see the column header. Please make it easier to correct errors. For example when an insurance company initially denies a claim but later pays it. Also - payments from secondary payers have to be entered manually - not automatically like with primary payers.

Pros
Easy to use; cost is readonable. Thats sll

Cons
Unfriendly in terms of correcting errors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Jo Ann Y.

Satisfied user

Used daily for 2+ years
Reviewed 2018-11-07
Review Source: Capterra

Currently, not having any problems with the soft wear.

Pros
Very user friendly, makes billing a breeze.

Cons
The cost. I have two professionals in my practice, I think the cost should be a lot less for additional users in the same practice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kim C.

Easy to use, very affordable, perfect for a solo or small practice.

Used daily for 2+ years
Reviewed 2017-12-16
Review Source: Capterra

Easy to use, affordable, provides everything you need to run a small practice from a calendar to electronic claims to notes.

Pros
It is very easy to use especially the billing portion which seems to be set up with a therapist in mind and not an accountant or billing specialist. One click on the EOB and everything is filled in on the claim for the insurance portion. If needing a secondary filing, that is just one click also. I like the color coding for different types of appts. and a To Do list. The layout has been recently updated and looks nice and easy to navigate.

Cons
I wish there was an easier way to correct a mistake. At times I have messed on and needed to correct a claim or payment but to do this you have to delete the service and then start all over. Progress notes could use some improvement such as clicking on a session to complete a progress notes populates that progress note with information from the session such as date and time of session as well as session code. Also wish it had a report for missing progress notes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alison H.

All -in-one package

Used weekly for less than 6 months
Reviewed 2018-11-05
Review Source: Capterra

I had ICAnotes for my records and Ability for billing and it was very hard to put those two systems together. The one thing I loved about ICAnotes was that clicking on a word would create a complete sentence so the finished notes were in narrative form, not just checkmarks. Losing that is an annoying but small price for the simplicity of My Clients Plus .

Pros
My Clients Plus has let me manage all of my record-keeping in one system. I especially like the billing program, which is very easy to use and notifies me if I have neglected a section. The EOB/ERAs are also easy to find and understand. The staff is helpful once you get hold of them.

Cons
I found the website not particularly clear or intuitive at first, so it was frustrating to complete all the initial steps and detailed input. There are more drop-down tabs than necessary; some of the links could be directly in the menus instead of requiring extra clicks. I personally would rather have a crowded task bar than one that requires me to hunt around for the link. Also, the customer service number and assistance could be more accessible. Once you reach someone, however, they are very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dan M.

Excellent and affordable product

Used daily for 2+ years
Reviewed 2018-11-05
Review Source: Capterra

My overall experience has been outstanding- I'm able to manage all my practice's billing from my phone in the time it takes to walk from my office to my car.

Pros
Cost effective. Works as advertised. One stop shop for appointments, biking and encrypted documentation.

Cons
Version 2 is a little awkward to use on a smartphone but runs great on a desktop or tablet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Judy L.

MyClientsPlus Makes Me More Efficient

Reviewed 2015-10-30
Review Source: Capterra

I'm been with MyClientsPlus since 2006 and I love it. I put the client's info in once and can track sessions, notes, billings, payments, etc. easily. I can quickly print out a statement or see YTD payment reports. The price is extremely reasonable for unlimited electronic billing for a sole practice and I love the ease of applying payments to client's accounts. Customer service is always quick, helpful and cheerful. I highly recommend this product!

Rating breakdown

Ease of use
Customer support

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