NexHealth Features

NexHealth

Patient engagement platform for medical and dental practices

4.91/5 (22 reviews)

NexHealth Feature Summary

  • Audience Targeting
  • HIPAA-Compliant
  • Marketing Automation
  • Patient Management
  • Patient Messaging
  • Telehealth

Competitor Feature Comparison

API
Activity Dashboard
Analytics
Appointment Management
Automated Billing
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Campaign Management
Electronic Payments
Email Invitations & Reminders
Follow-up Scheduling
Forms Management
HIPAA Compliance
Monitoring
Multi-Location
Ratings & Reviews
Real Time Data
Records Management
Reminders
Reporting & Statistics
Retention Management
SMS Integration
Scheduling
Self Service Portal
Two-Way Audio & Video
Visit WebsiteCompare App
API
Activity Dashboard
Analytics
Appointment Management
Automated Billing
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Campaign Management
Electronic Payments
Email Invitations & Reminders
Follow-up Scheduling
Forms Management
HIPAA Compliance
Monitoring
Multi-Location
Ratings & Reviews
Real Time Data
Records Management
Reminders
Reporting & Statistics
Retention Management
SMS Integration
Scheduling
Self Service Portal
Two-Way Audio & Video
Visit WebsiteCompare App
API
Activity Dashboard
Analytics
Appointment Management
Automated Billing
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Campaign Management
Electronic Payments
Email Invitations & Reminders
Follow-up Scheduling
Forms Management
HIPAA Compliance
Monitoring
Multi-Location
Ratings & Reviews
Real Time Data
Records Management
Reminders
Reporting & Statistics
Retention Management
SMS Integration
Scheduling
Self Service Portal
Two-Way Audio & Video
Visit WebsiteCompare App

NexHealth Feature Reviews

15 reviewers had the following to say about NexHealth's features:

inna chern

Amazing service

2019-05-22

Im really happy I signed up for the service and have already recommended it to colleagues

Pros

Time saving and has extensive management features

Cons

Nothing Everything is as its described.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Howard

One Product, Everything We Need

2019-10-10

Pros

More than just appointment reminders, we can collect reviews (and customize who receives those requests) and offer online bill payment - which our patients really appreciate.

Cons

I'd like patients to be able to pay partial payments without needing to go through me to resend the patient request, and some bulk options/autofilling features would make the feature even more helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Krislyn Rivera

NexHealth Has changed the game of dentisty forever~

2019-01-10

We are able to really connect with our clients and keep our conversations documented. This has really helped avoid broken appointments!

Pros

I love that we are able to communicate in real time to our pateints via text. I love all the inforamtion that is requested at the time of making their appointments. It is seamless!

Cons

The only issue I can consider is when patients who made appts on nexhealth break their appointment, yet they still get a reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yonah Bottrill

Easy to use & keeping up with the times

2019-04-09

The ease in communicating with our patients, whether it be texting them a question/update, appointment confirmation, or bill... has been very helpful.

Pros

Being able to text patients questions, reminders and bills.

Cons

Online booking times do not reflect our actual schedule closely enough

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sydney Wessels

Nexhealth

2019-02-07

We use it for patient reminders, and sending emails updating patients about their treatment plans.

Pros

Smooth integration.

Cons

There aren't really any features I don't like about the software. I'm excited to see what they add next.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nitin Doshi

Great product and customer support

2019-01-08

Pros

Love the fact that the online booking feature is so accurate and very customizable. The team is open to feedback and makes updates fast.

Cons

Takes a little time to fully customize everything. But once you do, it's on auto pilot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Azadeh Akhavan

NexHealth platform

2019-02-26

The customer service is fantastic and the team is always available to help guide us through any issue we experience.

Pros

Everyone has busy schedules in NYC and NexHealth allows our patients to make appointments online, send us a quick texts, confirm appointments and pay their bills - all through their smart phones!

Cons

The system doesn't allow for a good way for patients to leave reviews - our patients find it a bit cumbersome to go from the NexHealth 5-star review system (which is not seen by the public) to actually writing a review on Google.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Srijana Pokhrel, DDS

This is the patient communication and scheduling software all dental offices should be using!

2019-04-24

The team is constantly shipping improvements and they have the best feature set of all the providers in the market.

Pros

Super user-friendly Provides a ton of flexibility Modern email templates Integrates with most dental softwares Very few bugs experienced so far

Cons

Because the team is constantly shipping out improvements, you may experience some lag associated your specific PMS integration, but the team is quick to act on them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashish Patel

NexHealth is a game changer for my practice

2019-02-07

Game changer for Nashville Dentistry Co. It has allowed me to schedule patients for my office who are unable to get on the phone to schedule. Patient's even state they appreciate we have online scheduling.

Pros

Patients can look for a time that works for them and request an appointment. It syncs with Curve Dental and the NexHealth team is constantly adding futures to make it even better.

Cons

nothing because everything I have hated NexHealth's development team has taken my suggestions and added them into their system or found a solution. You cant beat that

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa C

Love me some ET!

2019-01-10

Exceptional! Love the attention Nexhealth gives their customers!

Pros

We love the payment feature( payment link (not the widget))

Cons

Can't send or receive images in texts...(yet?lol) Duplicate Accounts in NexHealth(we send text to one account, patient replies from the other account) (we don't have dup accts in Dentrix) 45 minute refresh/resync

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Pasha Javaheri Saatchi

Customer Support and Value is top notch

2019-02-07

The software has really ushered my practice into the 21st century.

Pros

I really liked that it combined many services into one product: Online booking, Confirmations and CC payment.

Cons

Not really much to dislike. Their support is very responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Solomon Mosheyev

The Best of The Best

2019-04-09

You GUY'S are Awesome!

Pros

performance of the app, Great features , and costumer service

Cons

Can't think of anything. May be add more features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fabiola Milord

NexHealth working well

2019-09-05

Pros

This is a convenient interactive software program with great provider support

Cons

The message feature can be a bit annoying, but it can also be turned off is one so chooses

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristina Zakharova

Great servise

2019-08-23

Patients can confirm or reschedule their appointments on the go. We get fewer phone calls and more patients

Pros

Now it happens automatically and I know that it is happening correctly.

Cons

That I did not learn about it 3 years ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Srth Wallerstein

Nexhealth is next generation patient communication software

2019-01-10

Patients live the ability to communicate with our virtual office all the time

Pros

As a former user of Lighthouse and Yapi, I appreciate how well this integrates with Eaglesoft.

Cons

The only thing that would make this better if it did forma(health history, HIPPA, etc)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more