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Nextech EHR & PM Logo

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Practice Management and EMR Solution

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Nextech EHR & PM Features

Features Summary

Functionality

4.1

/5

207

Total features

127

10 categories

Nextech EHR & PM features

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Audit Trail
Automated Quoting

Common features of Electronic Medical Records software

API
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Calendar Management
Charting
Claims Management
Claims Scrubbing

Contenders comparison

Functionality

4.1

/5

207

Price starts from

ic-pricetag

No pricing info

Total Features

127

Unique features

  • Clinical Notes

  • Marketing Management

  • Discount Management

  • For Ophthalmologists

Functionality

4.4

/5

2.6K

Price starts from

29

Per month

Total Features

131

Features in Common

62

Unique features

  • Client Chart Audit Tools

  • Self Payment

  • Employee Management

  • Transaction History

Functionality

4.5

/5

916

Price starts from

49

/user

Per month

Total Features

105

Features in Common

54

Unique features

  • Customer Management

  • Patient Communications

  • Employee Management

  • Inpatient/Residential

Common Nextech EHR & PM comparisons

Nextech EHR & PM logo
PatientNow logo
Nextech EHR & PMvsPatientNow

Reviewers who mentioned features said:

DL
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Danielle L.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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7 years of Nextech use

Reviewed a year ago

See above. I tell ya, I love Nextech .... when it's set up correctly and it does the work for you... when it's not being utilized correctly and you have a group of non-techy people using it... it's a web of rabbit holes and it's so easy to screw things up in billing.

Pros

It covers all the bases. If there's something we need - Nextech usually can make it happen.

Cons

I used to work for a practice who invested in bringing out Nextech experts on site and trained us all on best practice and cleaned up our system on an annual basis. When I worked there - Nextech ran like a well-oiled machine. It was built out and was SO efficient. Everything was simple and a click. I now work for a smaller practice and we don't even use EMNs to be billed... it's a mess. I'm not...

HF
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Heather F.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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EHR Can be so much more efficient. Cut down on clicks, please, and stop all the scrolling.

Reviewed 10 months ago

I hand over as much as I can to my medical assistant. It isn't perfect, but it saves me a lot of time.

Pros

It intersects with the scheduling software.

Cons

It takes much longer to complete a task than is necessary. The software is rudimentary and needs a dramatic update. The clinician should not have click, scroll, click, scroll. The dictating function is poor. NT does not accept feedback for requests for greater efficiency. THe future will be AI, ChatGPT3 and 4. The time spent on EHR adds zero to the quality of patient care and is merely a tremendous time suck organized around the function of billing. Billing should be done through AI so clinicians can focus on patient care and going home at the end of the day.

Vendor response

Heather, it's disappointing that our software is not performing how you'd anticipated. We are glad to have this feedback, as it offers an opportunity for us to learn and improve. And so you're aware, introducing elements of AI is on our product roadmap for the near future. For now, please reach out to your Nextech representative, access the Community Portal, or contact Client Support at 866-654-4396 so that we can address your concerns further.

TG
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Tammy G.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Nextech Scheduling System

Reviewed 6 years ago

I find this system a little more cumbersome to navigate than some and a little easier than others. On the fence with this one. The separation of the different modules by function make this an expensive system. The watered down version is too expensive for the parts that you do get and to me don't make it worth the investment.

Pros

The scheduling system is fairly easy to use and navigate. Entering patient information in to the scheduler is fairly easy.

Cons

I would like more customization with the information fields that suit our practice and needs. The flow of the information on the screen isn't as fluid as it should be in order to have speed with entering data.

TH
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Tasha H.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Billing Clerk

Reviewed 3 months ago
Pros

Very informative, educational and the slideshow was very helpful

Cons

The walking I would prefer if the session on 1 floor

DH
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Diane H.

Medical Practice, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product support and innovation

Reviewed 3 months ago
Pros

Ease of support and timely of new updates

Cons

The reporting is not that great. There arent enough fields to report from.

CS
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Christina S.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent and seamless day to day reporting

Reviewed 10 months ago

Excellent experience and the customer service and support is fantastic

Pros

The reporting capabilities are almost endless. This helps us track and improve every facet of the practice.

Cons

Lots of clicks to do easy items...takes a bit to get to where you want.

CH
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Cathy H.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love Nextech!!

Reviewed a year ago

Best system I've ever used in a medical practice!

Pros

I absolutely love Nextech! It has every feature we need for running a practice. We utilize Nextech Payments as well which gives us tighter financial control. Nextech reports are by far the best I've seen with any EHR/PM system.

Cons

I have not experienced any cons over the last 4 years except that I can't easily generate a patient list with names and emails for Constant Contact

MH
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Miranda H.

Medical Practice, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ophthalmology Review

Reviewed 10 months ago

This system as a whole is much easier to adjust, train, and monitor patients better with. I would recommend this to any ophthalmology practice.

Pros

I like how easy it was to implement Nextech, how easy it is to change documents and testing. Seems to help the techs be more compliant with MIIPPs.

Cons

My biggest issue is that we can not personalize or adjust the discussions. So all our instructions on PO have to manually typed in each time or they are incorrect. My other issue is the uploading of imaging.

vj
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valerie j.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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difficult to use and more difficult to get tech support -

Reviewed 9 years ago
Pros

At this moment not a thing. We had an issue with back up that was set up BY NEXTECH and all our information was lost - not getting any timely followup or resolve after having to spend money to restore information lost. When the problem started we got an error message that said "your back up failed" - after calling tech support they said just hit "back up now" (which we did) only to find out the program was not backing up properly. They have tried blaming the practice saying we set up the back up system, but we didn't, Nextech did.

Cons

Not intuitive and every little change requires calls to tech support (who are very nice)...HATE the quoting portion of the program. Also something as simple as looking up a patient by a phone number (which is often needed) can't be done while other less expensive products do this and other things needed in an office setting more easily and with less hassle.

CC
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Cassandra C.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Interesting

Reviewed 5 years ago
Pros

-create your own EMR notes - most of the billing features are easy to use -most features are easy to use - good reports feature

Cons

-when there is an update they take away features. We were told no features would be taken away but every update features we use are taken away. One feature we used on a regularly was taken away and we had to pay for it to be put back. That does not make sense. We pay a lot of money every year to have the software.

KP
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Kristina P.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Patient Electronic Charting

Reviewed a year ago
Pros

Ability to tailor charting needs by provider, service, etc

Cons

We offer non-insurance procedures at a Med Spa so would like to have more "retail based" features to use as well.

OL
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Olga L.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All in One

Reviewed 5 years ago

It was easy to work with it once you get a hold of it

Pros

It was very easy to navigate it with lots of customizable options. I liked the fact that all information about a patient could be inputted into the software so we could be a paperless practice

Cons

Sometimes it seemed that there were too much of everything. But then you realize that all of those options can be utilized to maximize resulsts

SA
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Sydney A.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NexTech is easy to use and navigate!!!

Reviewed 9 years ago
Pros

I really like NexTech software for a few reasons. Being the only full time coder at a busy dermatology office I sometimes will code multiple dates of service on one date. If a claim is sent with the wrong date it will be rejected by the insurance company. NexTech will stop your claim before you can send it and ask if you're sure you want to bill on a date that the patient wasn't here. This saves time, money and headaches for not only coders, but billers. I also really like that NexTech will give you a pop up when patients are in post operative periods, so you don't forget your modifier!!

Cons

I can't find much I dislike about this product without it coinciding with user error. The Hide zero balance bills over 3 months old check box is extremely helpful when you're searching for unapplied payments. I do wish the button would reset when moving from one patient to another because there are times when I am wracking my brain trying to figure out why a certain patient has no claims sent, then I realize the button is still checked. But this is most often due to user error, not the product itself.

SC
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Shannon C.

Medical Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EHR and PM

Reviewed a year ago

Overall I am satisfied with everything despite above mentioned issues as the good definitely outweighs the bad

Pros

Product was easy to use. The integration process was slightly difficult but made easier by guidance from all the wonderful Nextech employees

Cons

When the PM and EHR side merged it changes things on the EHR side that I was not prepared for, such as losing my patient merge button. Also it was not explained that our last used number in prior PM and ours was abnormally high so now our chart numbers have 9 digits which is not great. The mapping portion of integration should be explained better, I did have a lot of issues with this part and am currently still having problems with the import

Vendor response

Shannon, we are glad to hear you are finding our software easy to use. Unfortunately, the implementation did not meet your expectations. We've had a lot of success in the past with the speed and simplicity of our implementation approach, and we strive to meet the unique needs of all of our clients. Please contact your Nextech representative, visit the Community Portal, or call Client Support at 866-654-4396 so that we can further address your problems.

TP
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Tracie P.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Patient Portal

Reviewed 5 years ago

Overall, the patient portal has worked well for us as well as our patients. It also has helped us to remain compliant with all of the new requirements. Our patients use the portal to obtain their information as well as look at what happened during their patient encounter.

Pros

The patient portal has been great for our patients. They love being able to access their medical records and see results. We also use our portal for patient to login and fill out paperwork as well as make and cancel appointments.

Cons

There is not really anything we do not like about it. It is something that takes time to set up, but overall works great.

MM
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Melissa M.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Job by All

Reviewed 3 months ago

Great experience overall with everything

Pros

Seamless integration between the 2 softwares

Cons

Billing and Claims Module is very hard to figure out and a lot gets lost in the system

AB
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Anna B.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Expensive fees to keep software service and updates yearly.

Reviewed 6 years ago

Basic scheduling needs and some reporting.

Pros

Scheduling is easy, drop down menus can be personalized. Maintaining providers schedules is simple.

Cons

One glitch that is frustrating is name changes. Once a patient is in the system, you can't change their name or the system deletes their file data. Photos, op reports, everything. It's a frustrating process b/c to make any new documentation legally correct, you have to go in by hand an change every where it's written, which on surgical consents can be almost 20 times. Then anything automated that goes...

AB
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Ann B.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Our office has been using Nextech Practice Management for 7 years. Customer service is excellent.

Reviewed 7 years ago

The benefit is the practice management. It is very user friendly. It offers most any kind of financial report you may be looking for

Pros

Very user friendly. The customer service is excellent. They offer a number of financial reports. The inventory and commission based module is very easy to use for our estheticians. You can track everything. We have four locations, the messaging between users is very convenient and we use it every day between offices. Sending claims out to clearing house is fast and efficient. The system will flag a claim that has something incorrect on it. You can fix it immediately and send out. Totally love the PM part of Nextech

Cons

I do not like the EMR. Very overwhelming. Needs to be more user friendly. The doctors complain they have to go through to many steps and it takes to long.

Vendor response

Thank you so much for your detailed feedback. Nextech has worked over 20 years to develop and hone our PM system to provide you with the experience you described below. Regarding the EMR, we encourage you to contact your Account Manager about how Nextech can assist your practice with streamlining its medical notes. With thousands of providers using our system and a fully customizable EMR, we¿re certain we can reduce that frustration once we better understand your unique needs.

PP
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Paula P.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Experience with Nextech.

Reviewed 5 years ago

Overall, Nextech has been very user friendly. Navigation is great. Always upgrading and fixing issues and new products added to make documentation more effortless. Your knowledge base staff is wonderful. Very patient and always willing and wanting to assist. Your support is exceptional!! You are able to get answers quickly and problems resolved. Attitudes of staff great! Makes my job easier.

Pros

After having a very unhappy experience with another vendor, it is so enlightning to be associated with Nextech. Your software is very user friendly. Very easy to navigate. It is structured extremely complete for our specialty. Always coming up with new updates to make our documentation easier. I love the ease with the PM portion of Nextech. Everything from demographics to billing is structured in such a way that staff find it easy to use.

Cons

I have seen financial summary reports that not only list each and every provider but ability to compare this year to last year on one report. On your reports each provider would have to be separate and each year would be separate making several reports.

LN
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Lidia N.

Medical Practice, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nextech is User Friendly

Reviewed 4 months ago

Nextech is a useful tool for our practice. Learning it is a breeze, and user interface is easy to maneuver.

Pros

The program is easy to maneuver compared to other practice management programs that I have used.

Cons

The calendar feature on the scheduling page doesn't always take me to the correct date.

AA
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Abby A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Experienced User's Perspective - Over 9 years of use

Reviewed a year ago
Pros

NexTech select is relatively easy to use and set up, I was able to set up our system on my own after 2 years of experience with the system. Finding the first available appointment is a quick way to navigate appointments, the forward button on the schedule is a nice addition (allows you to jump forward by days/weeks/months/years).

Cons

The reporting system needs an over haul. It is very basic and requires you to run multiple reports to achieve the analysis you're looking for. We tried the Enterprise reporting and it too did not allow the level of free customization we were hoping for.

SH
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Sherry H.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Skyline

Reviewed a year ago
Pros

Most of the processes went over easily to Nextech.

Cons

there are a lot of reports that I should be able to run and print. The patient merge does not work for us completely. I have a laundry list of things I would like Nextech to improve on.

GP
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Gabriela P.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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4 Years of Nextech PM+

Reviewed 10 months ago

One of the better EMRs I've had the pleasure of working with. 8.9/10

Pros

Fairly straightforward and easy to navigate once you understand the UI.

Cons

Autoloading previous profile/patient when attempting to speak/work with a different patient.

LM
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Laura M.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I am switching to a new EMR and Nextech has made it impossible for our practice to receive our data.

Reviewed 4 years ago

As a Practice Manager I am extremely frustrated with their customer service and technical support. When our EMR was down it took 3 days for Nextech to solve our issues, they kept blaming it on our internet service, firewall and email server but after 3 days thanks to my IT people they realized it had to do with their security records. Their inability to manage their own security records cost our practice additional expenses. I will update my review once I receive my data, I will add a timeline of the whole data request process so other practices can use it as a guide.

Pros

We liked this product when we first implemented because it was targeted to Plastic Surgery practices and they had one on one tech support, now we feel like another number in their client roster. It is extremely difficult to get proper tech and customer support.

Cons

Customer service and tech support. The software switched it's focus to insurance billing, less on clinical and scheduling

EW
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Emily W.

Medical Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and Professional

Reviewed 5 years ago
Pros

The scheduling process is very easy to use. Nextech gives you awesome options on setting different types of appointments with fun icons . When booking my patients appointments are schedule looks very easy to understand and colorful. My favorite thing will actually be the report option for appointment daily schedule. When verifying patient benefits you can have access to view each provider appointments and you can easily check what patient insurance is not active or what patient is missing medical insurance. For new practices using Nextech it is very helpful to attend there conference called EDGE. I attended this year and I was able to learn so much and get all the answers I needed.

Cons

At the moment Nextech does not have a recall reminder process. I do believe they are working on it. Also for billing they don't have an option to show that the patient account is in collections. It will be very helpful to have a separate alert for just Collections.