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NextGen Office Logo

NextGen Office

Empowering our clients to make healthcare better

(11)

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NextGen Office Reviews

Overall rating

4.0

/5

1.2K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.62/10

Reviews by rating

Pros and cons

I really had an awesome experience using this amazing software. When i started using it, my office communication and timeliness has greatly improved with time and it has been awesome.
The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program.
I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.
All upgrades, additions, or troubleshooting falls back on the customer, because they assume all customers employ a full-time IT staff, and they blame any failures or problems on the customer.
Then they charged my bank account for it. When I emailed to inquire why they charged me they said they were not going to let me out of my contract early.
The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.
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1,257 reviews

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