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NextGen Office

Empowering our clients to make healthcare better

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(11)

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NextGen Office Reviews - Page 5

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1,257 reviews

Recommended

RK
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Ron K.

51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Poor customer support

Reviewed 6 years ago

This is a beginners program that needs significant overhauling to make it meet the CMS requirements. The time requirements for physicians to use this is enormous in addition to the learning curve. I would think twice before you commit to this system and make sure that information is exportable to another if you have to change!

Pros

Lots of bells and whistles that appear on first blush to be useful and integrated, which is deceiving because they are not.

Cons

Some of the bells and whistles don't work Because there is no usable "instruction manual," the lack of intuitive movement amongst the screens is cumbersome. The support on the programs is almost as bad as getting help from Quicken or Comcast. They are slow and they don't know the system, you spend hours upon hours trying to get an answer (which often is not correct). They are learning the system on your time. The communication system is out of the dark ages. The displays of data needs to be significantly improved. This system is down way too much.

KS
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Kathi S.

Medical Practice, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Medical Software for Your Money

Reviewed 4 years ago

Medical billing has become much easier and more efficient with MediTouch. It is excellent software to capture all the "meaningless use" stats for the government.

Pros

MediTouch is user-friendly. Easy to use and the support is always there for you with quick response to your problems.

Cons

The initial learning curve to use the software. Self Training.