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NovoClinical Logo

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Electronic medical record solution for practices

(3)

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NovoClinical Features

Features Summary

Functionality

4.8

/5

27

Total features

68

8 categories

NovoClinical features

API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Charting

Common features of Mental Health software

API
Activity Dashboard
Appointment Scheduling
Calendar Management
Charting
Claims Management
Compliance Tracking
Confirmation/Reminders

Price starts from

99

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Contenders comparison

Functionality

4.8

/5

27

Price starts from

99

Per month

Total Features

68

Unique features

  • Customizable Reports

  • Inventory Management

  • For Dermatologists

  • Scheduling

Functionality

4.4

/5

2.6K

Price starts from

29

Per month

Total Features

131

Features in Common

44

Unique features

  • Patient Intake

  • For Psychiatrists

  • Eligibility Verification

  • Multiple User Accounts

Functionality

4.6

/5

1.1K

Price starts from

35

Per month

Total Features

30

Features in Common

19

Unique features

  • Monitoring

  • Customizable Branding

  • Two-Way Audio & Video

  • Virtual Waiting Room

Common NovoClinical comparisons

Reviewers who mentioned features said:

SM
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Stephen M.

Hospital & Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for every practice from new clinics to large practices.

Reviewed 3 years ago

The customer service is incredible. They are very responsive to every request and have incredible attention to detail.

Pros

The overall workflow is wonderful. It's incredibly easy and intuitive to use, but it's the customer service that really makes Novo stand out.

Cons

Not really. They are so responsive to suggestions that everything I have wanted changed has already been addressed.

KW
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Kumari W.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very easy to use & customizable

Reviewed a year ago

User friendly software.

Pros

Ease of implementation. Rapid customer service response to trouble shoot any problems we encounter. Ability to customize the software.

Cons

Sending to billing has multiple steps & sometimes the codes do not always translate to billing unless you check each & everyone of them.

Vendor response

Hi Dr Wee, Thank you for your time ! Please contact your account manager if certains code are not transfering from Note, they are just configurations.

SO
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Seyi O.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Features & Technical Support

Reviewed 2 years ago

The technical support team is very reliable. Unlike with other companies, it's refreshing that someone picks up when you call and addresses your issue right away. It may be because it's a small company, nevertheless their customer service and support are very much appreciated.

Pros

This software has many great features such as E-prescribing, built-in e-fax, Appointment reminders, Alerts notifications, Tasks, etc... We use the task feature a lot. Gone are those days no one in the office knew what he/she was supposed to do. With this feature, anyone can create and assign a task, and we follow the assignment until it is completed.

Cons

Currently, Novoclinical does not have a feature that efficiently captures payment refunds. Also, The Revenue Cycle Management associated with this software can be improved to be more effective.

Vendor response

Thank you ! We are continuously improving. With the next couple of releases we have some update and feature plans for Revenue Cycle Management. Support team will contact you when they are available.

KA
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Kindra A.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wish there were 5 more stars they are amazing

Reviewed 5 years ago

The software is very easy to navigate. Very user friendly. A lot easier to find things than other software I tried. Kareo is one I tried before this and I found this to be 10 fold better and easier to use. The customer service is impeccable. The team makes you feel like family. You don’t get brushed to the side and put on long holds like other companies. They really care about the success of your...

Pros

The software is very easy to use and quick. It is much more user friendly than other software I have tried. I bought Kareo one day before I met these guys and switched after the first conversation with them. It was the best decision I could have ever made. The toolbars are easy to see and much more direct and easy to find what you are looking for than other software. The integration of other software you may need into their software really helps a lot. The speaking into chart is very easy to use and doesn’t get confusing like many other speaking software. It is easy to learn how to use and the personalized service you get makes all the difference.

Cons

The only negative thing is I wish I found them 2 years ago!!!!

Vendor response

Hi Kindra, Thank you for your review.

SH
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Shanda H.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product

Reviewed 4 years ago

Awesome

Pros

Easy to use. Make my job easy. It fix the needs of my practice

Cons

Billing could be easier. But the company is willing to help

Vendor response

Hi Shanda, Thank you for your review. With the new release we have included the feature you have requested. Thank you! Please contact your account manager for any questions.

CS
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Cheryl S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Is great

Reviewed a year ago
Pros

Ease of training, ease of scheduling and documenting

Cons

How we cannot reset our own passwords as thats a little time consuming to wait for someone else to reset them

Vendor response

Hi Cheryl, Thank you ! Please go to User Manage and make sure your email address field or communication email address field has your email address. Email is required for password change by user.

AL
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Angie L.

Medical Practice, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Novo Review

Reviewed 3 years ago

Mobile practice working with a diverse group of offices as our clientele. This software helped us get and stay organized. Although we don't use many of the features currently available, but what we do use is very beneficial to our daily operations.

Pros

Support, record tracking, scheduling, demographic data, calendar , web based so can use anywhere by anyone

Cons

web based so speed can be an issue at times, updates not always communicated

Vendor response

Hi Angie, Thank you for your review. We have started the email to our customers for any major updates or features developed. Thank you! Please contact your account manager for any questions.

AB
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Amber B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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excellent sofware

Reviewed 6 years ago
Pros

It is easy to use. The phone system is awesome it automatically pulls up the patient that is on the phone. All the demographic information is all on the same page. The patient portal is great patients can send a message to us from there. Tech support is always available when needed.

Cons

nothing I can think of, so far everything has been great and easy to use.

NP
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Nesha P.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thanks Goodness!

Reviewed 2 years ago

I love it! I was using another EHR/Billing company and they were terrible with the billing aspect where claims were rejected and not handled properly. I have seen improvements in claim reimbursements along with getting notes done is so much easier. I wish I had found them sooner!

Pros

I love how up your day the system is with compliance and user friendly. The team is accessible at anytime of the day, they work fast, templates are easy to make. Best billing is done efficiently with best return on claims!!!

Cons

The team works with you to fix any issues, therefor there are no cons.

ES
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Elizabeth S.

Medical Practice, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fast Functional EMR with supportive staff

Reviewed 2 years ago

Good and bad

Pros

Patients self scheduling Ease of e-prescription functionAffordable telehealth featureFast internet speed

Cons

Laboratory integration is difficult without physical locationSelf scheduling feature is not functional at least from my ecperiencePatient billing system is offered by 3rd party with hefty feeCreating Macro is not user friendlyReferral to specialist is not user friendlyCreating soap note is not efficient as other EMRs on the market

BN
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Briauna N.

Executive Office, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's worked like a dream!

Reviewed 3 years ago

Novo clinical is usually pretty straight forward and allows you to do a lot with your patient information other than just having it saved in the system. I like that you can attach documents and mark on the forms, fax, and print them. Novoclinical allows you to have electronic communication with other admin and pharmacies as well.

Pros

It is working fine with multiple administrators working on the software simultaneously.

Cons

I believe it would be easier to search by different criteria to find patients in the system. It might be possible but it is not a very visible option.