OD Link Pricing, Features, Reviews & Comparison of Alternatives

OD Link

EHR/EMR & practice management software for opticians

4.67/5 (15 reviews)

OD Link overview

What is OD Link?

OD Link is a comprehensive practice management and EHR/EMR software targeted at opticians & optometry clinics and helps in maintaining patient records, appointments, exam & lab results, billing & insurance information, referrals and recalls.

The software offers a variety of features including document management, email communication, search functionality and records management. The tool helps to maintain vendor and insurance lists and track inventory items such as contact lenses and frames. OD Link supports insurance claims processing, the management of multiple service locations for doctors, and administrative functions such as tracking taxes, transaction adjustments and outstanding balances.

OD Link allows administrators and doctors to enter patient demographics and send emails to patients directly from the solution interface. A history of patient transactions and correspondence is also maintained. Users can generate reports on various topics, import/export data to other software and receive inputs from electronic optometry equipment. All features of OD Link are designed within one program, which is compatible with other web services and insurance claim processing centers.

OD Link can be installed on-premises or hosted in the cloud and as well as working on both Windows and Mac platforms, is optimized for use on iPad and iPhone. The software is certified for Meaningful Use Stage 1 and Stage 2 and is HIPAA & Drummond certified.
www.odlink.com

Pricing

Starting from
$125
Pricing options
One time license
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
OD Link screenshot: Create comprehensive electronic medical records (EMR) with information on the patient's visual fields, contact lens trials & reports pertaining to patient careOD Link screenshot: View, clear and change appointments on OD Link's calendarOD Link screenshot: The home page provides links to time clock, vendor management, insurance processing and other featuresOD Link screenshot:  Enter patient demographics, insurance information and office notes for each patient, via the patient windowOD Link screenshot: Track employee clock-in time, time out and moreOD Link screenshot: Enter and save details on contact lens, frame items, orders, items dispensed, receipts, bills and claimsOD Link screenshot: Transaction management and payment tracking is also supported by the softwareOD Link screenshot: Manage frame inventory and run reports based on manufacturer or vendor, cost, status of the frame or date received

OD Link user reviews

Excellent
10

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.5
  4.9
Dawn Kaplan

Excellent Functionality , Customization ,and Support

Used daily for 2+ years
Reviewed 2020-05-03
Review Source: Capterra

We have solved a lot of problems by introducing and improving the web-scheduling features and esp now with updating our on-line registration portal. These features have taken some work-load off my staff and increased efficiency in my offices.

Pros
The ease of use and everything on one page. I love that its very easy to customize to work specifically with my offices and my needs. I have been using for almost 10 years and we have changed / added many things along the way, such as web scheduling capabilities and texting software. Right now we are making more changes to adapt with the current Covid-19 situation.

Cons
I haven't found any cons. Any time there has been a problem or glitch ( as there is with any software system) [SENSITIVE CONTENT HIDDEN] and his team have been able to rectify the problems in a timely matter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Martha Maietta

ODLink has been a game changer for my practice!

Used daily for 2+ years
Reviewed 2020-10-01
Review Source: Capterra

I have been using ODLink for over 10 years and what I like the BEST is that whenever I call customer support I get a live person, and usually the same person... who... at one point worked in the Optometric Practice of the developer, so she too has worked in Optometry! But no matter who answers they all fix the problem while you're on the phone with them. It's amazing! I can't say enough about this software...it's great!

Pros
What I like most about ODLink is that it was created by an Optometrist. I had Officemate for many years and never found it intuitive, to the way we practice. I also like that it is an EMR and an Optometric Accounting software in one. I use it for managing product, such as frames, and I use it to do my month ends with much more detailed office management information than with any other product. It has made me a better business owner for sure.

Cons
Very little, but I do wish I had a better knowledge of Filemaker Pro.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Skyler Paxman

Customer service is great.

Used daily for 2+ years
Reviewed 2020-05-18
Review Source: Capterra

Pros
Customer service is fantastic. They always try to fix the problem quickly and efficiently. The search function is amazing. I love being able to search through thousands of records instantly.

Cons
There are some functions where you have to go through multiple windows just to open. The frame inventory for example. You have to get to a transaction screen in order to open. It feels like they could be streamlined more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Rich Humpherys

Our experience with OD Link since 2013

Used daily for 2+ years
Reviewed 2020-05-10
Review Source: Capterra

We have really appreciated the comprehensive nature of the software and the exceptional customer support.

Pros
This software is intuitive to completing a comprehensive visual examination as well as a brief medical or contact lens follow-up. The examination is, for the most part, captured in one screen with the ability to see changes from other examinations at a single glance. We searched for a program that did not require us to click from screen to screen to screen to enter the examination information. The support staff at OD Link have helped us customize our software to a program that comfortably fits our practice style. OD Link was able to customize our method of patient recall that we had used with our former system for many years. None of the other software vendors we looked at were able to do this.

Cons
Add-on practice management software companies have not included OD Link to interface with. That being said, OD Link has the ability to easily pull necessary statistics for practice management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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THAO TRAN

ODLink

Used daily for 2+ years
Reviewed 2020-05-05
Review Source: Capterra

Much faster data recording because the preset templates can produce the same basic information on all exams such as Return to Clinic in 1-yr for evaluation... I can modify the existing or new data to match the current exam findings. I don't need to spend hours looking for missing paper charts or going through many pages of data from previous years for comparison purposes. I can transfer the final prescription from my automated phoroptor and lensometer to ODLink in 1 second. I can also submit electronic billings or send prescription to patients via email directly from ODLink. The frame inventory is a great feature which helps staff manage the frame board and print reports of not only the amount of frames from each vendor but also the types of frames currently in office. I have been using ODLink for 13 years, and I still love it more than any other software which I have used when working in different offices.

Pros
Easy 1 page data entry for each of patient's contact and insurance information, exam, and transaction. Most fields can also be customized to my office's preferences which make the work flow much more efficient. Great start-up price and superior customer support. Can access to data from home or anywhere with an internet connection.

Cons
Unable to redo if information is deleted by accident.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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OD Link pricing

Starting from
$125
Pricing options
One time license
Subscription
Free trial
View Pricing Plans

Monthly License and Support Fee Structure:


Practice Annual Gross Income < $200,000: $125/month
Practice Annual Gross Income $200,000 - $500,000: $150/month
Practice Annual Gross Income $500,000 - $900,000: $175/month
Practice Annual Gross Income $900,000 - $1.3M: $200/month
Practice Annual Gross Income $1.3M - $2M: $225/month
Practice Annual Gross Income > $2M: $250/month


Contact OD Link for more details on pricing.

OD Link features

Appointment Management
Calendar Management
HIPAA Compliance
Records Management

API (135 other apps)
Activity Dashboard (221 other apps)
Automatic Notifications (161 other apps)
Billing & Invoicing (241 other apps)
Charting (154 other apps)
Claims Management (174 other apps)
Client Portal (143 other apps)
Compliance Management (177 other apps)
Customizable Reporting (141 other apps)
Document Management (161 other apps)
Reminders (226 other apps)
Reporting & Statistics (230 other apps)
Scheduling (130 other apps)
Self Service Portal (149 other apps)
Third Party Integration (137 other apps)
Workflow Management (160 other apps)

Additional information for OD Link

Key features of OD Link

  • Cloud data backup
  • Calendar management
  • Patient History
  • Customizable letter templates
  • Document management
  • Patient communication via emails
  • HIPAA compliant
  • Maintain contact lens & frame inventory
  • Manage multiple service locations
  • Patient records
  • Referrals section
  • Search & find features
  • Reports
  • Transaction and payment management
  • Time reporting for staff
  • Appointment management
  • Data import/export
  • Drag & drop features
  • Maintain insurance lists
  • Appointment scheduling
View All Features

Benefits

• OD Link is an EHR/EMR and practice management software for opticians and optometry clinics, with functions such as appointment scheduling and calendar management.

• The software helps to maintain patient records; vendor, associate and insurance lists; inventory tracking details; a record of client communications; exam reports and billing details.

• The product has a section to track referrals for technical teams and offers multi-location support with doctors able to offer varied billing charges.

• The tool offers drag & drop functionality, document scanning, appointment scheduling, integration with digital equipment, data conversion and data import/export.

• In addition to data import/export, OD Link can receive inputs from electronic optometry equipment.

• The software satisfies various regulatory and compliance requirements including HIPAA and can generate numerous reports.