OD Link Features

OD Link

EHR/EMR & practice management software for opticians

4.67/5 (15 reviews)

OD Link Feature Summary

  • Cloud data backup
  • Calendar management
  • Patient History
  • Customizable letter templates
  • Document management
  • Patient communication via emails
  • HIPAA compliant
  • Maintain contact lens & frame inventory
  • Manage multiple service locations
  • Patient records
  • Referrals section
  • Search & find features
  • Reports
  • Transaction and payment management
  • Time reporting for staff
  • Appointment management
  • Data import/export
  • Drag & drop features
  • Maintain insurance lists
  • Appointment scheduling

Competitor Feature Comparison

Appointment Management
Automatic Backup
Calendar Management
Claims Management
Client Portal
Customer History
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Document Generation
Document Storage
Drag & Drop Interface
Email Distribution
Event Scheduling
HIPAA Compliance
Inventory Tracking
Multi-Location
Receiving
Records Management
Referral Tracking
Search Functionality
Summary Reports
Time Clock
Transaction Monitoring
Visit WebsiteCompare App
Appointment Management
Automatic Backup
Calendar Management
Claims Management
Client Portal
Customer History
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Document Generation
Document Storage
Drag & Drop Interface
Email Distribution
Event Scheduling
HIPAA Compliance
Inventory Tracking
Multi-Location
Receiving
Records Management
Referral Tracking
Search Functionality
Summary Reports
Time Clock
Transaction Monitoring
Visit WebsiteCompare App
Appointment Management
Automatic Backup
Calendar Management
Claims Management
Client Portal
Customer History
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Document Generation
Document Storage
Drag & Drop Interface
Email Distribution
Event Scheduling
HIPAA Compliance
Inventory Tracking
Multi-Location
Receiving
Records Management
Referral Tracking
Search Functionality
Summary Reports
Time Clock
Transaction Monitoring
Learn moreCompare App

OD Link Feature Reviews

12 reviewers had the following to say about OD Link's features:

Rich Humpherys

Our experience with OD Link since 2013

2020-05-10

We have really appreciated the comprehensive nature of the software and the exceptional customer support.

Pros

This software is intuitive to completing a comprehensive visual examination as well as a brief medical or contact lens follow-up. The examination is, for the most part, captured in one screen with the ability to see changes from other examinations at a single glance. We searched for a program that did not require us to click from screen to screen to screen to enter the examination information. The support staff at OD Link have helped us customize our software to a program that comfortably fits our practice style. OD Link was able to customize our method of patient recall that we had used with our former system for many years. None of the other software vendors we looked at were able to do this.

Cons

That being said, OD Link has the ability to easily pull necessary statistics for practice management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chuck Beatty

By far the best value

2016-04-10

I love how the entire exam record (and most other records for that matter) are on a single page.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Martha Maietta

ODLink has been a game changer for my practice!

2020-10-01

I have been using ODLink for over 10 years and what I like the BEST is that whenever I call customer support I get a live person, and usually the same person... who... at one point worked in the Optometric Practice of the developer, so she too has worked in Optometry! But no matter who answers they all fix the problem while you're on the phone with them. It's amazing! I can't say enough about this software...it's great!

Pros

I use it for managing product, such as frames, and I use it to do my month ends with much more detailed office management information than with any other product.

Cons

Very little, but I do wish I had a better knowledge of Filemaker Pro.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Cusumano

ODLink was our first and last choice

2020-05-04

It's easily customizable and works well with our clearinghouse.

Pros

The exam page looks like a chart rather than text.

Cons

Minor connection issues from time to time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn Kaplan

Excellent Functionality , Customization ,and Support

2020-05-03

We have solved a lot of problems by introducing and improving the web-scheduling features and esp now with updating our on-line registration portal. These features have taken some work-load off my staff and increased efficiency in my offices.

Pros

I love that its very easy to customize to work specifically with my offices and my needs.

Cons

I haven't found any cons. Any time there has been a problem or glitch ( as there is with any software system) [SENSITIVE CONTENT HIDDEN] and his team have been able to rectify the problems in a timely matter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Gates

Electonic Healthcare Systems Made Easy

2020-06-10

My staff and I have been able to make it quick and easy to use and it has helped add greatly to our profitability.

Pros

It has been easy to reference patient care as well as billing when using this product and the support staff has been there to help whenever we have encountered difficulty.

Cons

The program allows you to modify several areas to simplify or expand fields and you can always type in information that is needed. However, some areas could retain user information to help improve the overall function. That said, the help staff has always been available to assist with changes we have found needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
THAO TRAN

ODLink

2020-05-05

I don't need to spend hours looking for missing paper charts or going through many pages of data from previous years for comparison purposes.

Pros

Easy 1 page data entry for each of patient's contact and insurance information, exam, and transaction.

Cons

Unable to redo if information is deleted by accident.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Skyler Paxman

Customer service is great.

2020-05-18

Pros

I love being able to search through thousands of records instantly.

Cons

There are some functions where you have to go through multiple windows just to open. The frame inventory for example. You have to get to a transaction screen in order to open. It feels like they could be streamlined more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay Harrelson

Thumbs up!

2020-05-08

Customer service is very responsive and so far anything we have asked for it to be able to do, the ODLink team has been able to make happen.

Pros

Exam form is simple and on one page which saves time and makes it easy to use also integrates with my Marco equipment

Cons

Overwhelming at first to figure out all the features.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jory Kimball

Great EMR for Optometry

2019-12-10

Been very happy with the service and product.

Pros

Ease of use Navigation Adaptability with other services

Cons

Ongoing training

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Camron Bateman

Everything you need in an easy to use format.

2020-05-04

My overall experience has been excellent. If I ever need anything ODLink is always there to help out.

Pros

ODLink software is the closet thing I've found to paper records but with the enhanced and superior functionality of a digital product.

Cons

I can't think of a problem area. It does the job I need it to on a consistent basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chuck Beatty

Great product with somewhat of a learning curve, patience is rewarded

2017-01-31

This product was designed and made by an actual eye doctor.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more