Office Practicum Features

Office Practicum

Pediatric practice management & EHR solution

4.18/5 (271 reviews)

Competitor Feature Comparison

Activity Tracking
Admissions Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Charge Capture
Charting
Claims Management
Claims Scrubbing
Clinical Notes
Code & Charge Entry
Coding Assistance
Compliance Tracking
Customer Database
Customization
Data Mapping
Decision Support
Document Storage
Document Templates
Dunning Management
E-Prescribing
EMR/EHR
Electronic Payments
For Medical Purposes
Forms Management
HIPAA Compliant
Insurance Eligibility Verification
Invoice History
Meaningful Use Certified
Medical Billing
Monitoring
ONC-ATCB Certified
Patient Intake
Patient Records Management
Patient Scheduling
Physician Management
Physician Scheduling
Practice Management
Real Time Monitoring
Records Management
Registration Management
Remittance Advice
Reporting & Statistics
Revenue Management
SMS Messaging
Scheduled / Automated Reports
Scheduling
Secure Data Storage
Self Service Portal
Summary Reports
Surveys & Feedback
Task Scheduling
Template Management
Vaccine Management
Video Conferencing
Learn moreCompare App
Activity Tracking
Admissions Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Charge Capture
Charting
Claims Management
Claims Scrubbing
Clinical Notes
Code & Charge Entry
Coding Assistance
Compliance Tracking
Customer Database
Customization
Data Mapping
Decision Support
Document Storage
Document Templates
Dunning Management
E-Prescribing
EMR/EHR
Electronic Payments
For Medical Purposes
Forms Management
HIPAA Compliant
Insurance Eligibility Verification
Invoice History
Meaningful Use Certified
Medical Billing
Monitoring
ONC-ATCB Certified
Patient Intake
Patient Records Management
Patient Scheduling
Physician Management
Physician Scheduling
Practice Management
Real Time Monitoring
Records Management
Registration Management
Remittance Advice
Reporting & Statistics
Revenue Management
SMS Messaging
Scheduled / Automated Reports
Scheduling
Secure Data Storage
Self Service Portal
Summary Reports
Surveys & Feedback
Task Scheduling
Template Management
Vaccine Management
Video Conferencing
Visit WebsiteCompare App
Activity Tracking
Admissions Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Charge Capture
Charting
Claims Management
Claims Scrubbing
Clinical Notes
Code & Charge Entry
Coding Assistance
Compliance Tracking
Customer Database
Customization
Data Mapping
Decision Support
Document Storage
Document Templates
Dunning Management
E-Prescribing
EMR/EHR
Electronic Payments
For Medical Purposes
Forms Management
HIPAA Compliant
Insurance Eligibility Verification
Invoice History
Meaningful Use Certified
Medical Billing
Monitoring
ONC-ATCB Certified
Patient Intake
Patient Records Management
Patient Scheduling
Physician Management
Physician Scheduling
Practice Management
Real Time Monitoring
Records Management
Registration Management
Remittance Advice
Reporting & Statistics
Revenue Management
SMS Messaging
Scheduled / Automated Reports
Scheduling
Secure Data Storage
Self Service Portal
Summary Reports
Surveys & Feedback
Task Scheduling
Template Management
Vaccine Management
Video Conferencing
Visit WebsiteCompare App

Mobile apps

iOS App


9 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Office Practicum Feature Reviews

25 reviewers had the following to say about Office Practicum's features:

Hitesh S.

Office Practicum Review

2014-08-05

Pros

The best thing about this product is that it is very pediatric-friendly out of the box. The vendor also is very sensitive about responding.

Cons

Practice management reports are poor.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

Close your eyes and buy it. It is one of the best pediatric EMRs. I reviewed two others besides OP over two-year period, and I visited at least two sites each for each program. I have been using OP for three years, and it is the best decision I made.

Source: Software Advice
Helpful?   Yes   No
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Zachary S.

Pediatric Excellence

2014-08-06

Pros

It makes following pediatric guidelines more fluid and helps complete the workflow cycle with ease.

Cons

The Practice Management side is unable to do real-time billing.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

Make sure to do an onsite visit with a practice currently implementing OP. Bring along physicians, nurses, and office managers, as each group has its own challenges that are best to discuss prior to transitioning.

Source: Software Advice
Helpful?   Yes   No
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Amy S.

Office Practicum Review

2014-08-26

Pros

The EMR aspect of the program is great.

Cons

The billing/practice management aspects of the program are not always so great.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Office Practicum

We loved the EMR aspects of OP when we were looking for software. It was a lot more user-friendly than other companies.

Source: Software Advice
Helpful?   Yes   No
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David B.

Specialty-specific EHR outperforms

2014-05-03

Pros

The fact that it's specialty-specific helps focus software design and improves functionality.

Cons

The Practice Management side is not as good.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

There are many benefits to it being speciality-specific beyond just the software. Even networking improves workflow/care, as everybody does the same thing

Source: Software Advice
Helpful?   Yes   No
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Jane P.

Totally Newbies

2014-05-06

Pros

The providers all like the directness and simplicity of the EMR.

Cons

The Practice Management portion has some challenges.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Office Practicum

Get the release with the fewest glitches. Make sure you have a good liaison at OP to work with.

Source: Software Advice
Helpful?   Yes   No
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Maria C.

My experience with OP

2014-08-26

Pros

It has a lot of features that make managing a practice in just one stop more convenient: scheduling, clinical, practice management, reports.

Cons

The system is busy and sometimes confusing to use, mostly at the beginning.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Office Practicum

I would recommend a system that is user-friendly and that includes Practice Management, reports online, and billing.

Source: Software Advice
Helpful?   Yes   No
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Kelby M.

Have been using for two years and have been happy

2014-05-03

Pros

It's pediatric-specific, and it has lots of flexibility.

Cons

The practice management side appears to need more advancement.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

Don't be afraid if it looks too complex. After using it awhile, it becomes intuitive.

Source: Software Advice
Helpful?   Yes   No
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Antoinette H.

RUN, DON’t Walk!! Look elsewhere for an EMR!

2021-03-09

We currently cannot find anyone at OP who is able to help our current billing situation.

Pros

THE only thing I like about this product is the integrated vaccine inventory management. But even that has some glitches.

Cons

The aging report is useless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
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Theresa N.

Well Thought Out EMR

2020-12-08

We have been able to streamline our clinical and office processes and actively engage our patients. This has resulted in increased visits to our office which definitely affects the bottom line.

Pros

The layout is very easy to navigate and like everything from the charting to the billing functions, including the clearinghouse and patient bill pay to the the referral process, the integrated lab and immunization registry capabilities and the ability to engage our patients/parents in their care via the Patient Portal.

Cons

The thing I liked least which I imagine is the case with most EMRs, is the inability to be able to communicate electronically with other providers who do not have a Direct e-mail address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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James R.

Physician, user for 1.5 years

2014-05-04

Pros

It's an excellent, pediatric-focused EMR with good support. The use of templates and the ease of ability to create and edit templates is great. I also like the vaccine logic part of software.

Cons

Compared to our previous PM software, it's more difficult for our billers and receptionists to use.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Office Practicum

Talk and watch others using the software. Compare to other vendors.

Source: Software Advice
Helpful?   Yes   No
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Isabel R.

Two years using and happy

2014-08-06

Pros

It's a pediatric-specific EMR that comes with easy-to-use pre-made pediatric templates.

Cons

The Practice Management side is not as robust as I would like, and reports are often difficult to obtain.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

When we implemented the EMR into the office, we had a trainer come into our office to help. It was affordable and worth the expense. Our transition was relatively painless, and we went from paper to full EMR in 3 days.

Source: Software Advice
Helpful?   Yes   No
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Georgene L.

Georgene's rewiew

2014-08-26

Pros

I like the way it is set up for the flow of office. The vendor tries very hard to do the best job for all concerned.

Cons

I do not like the Practice Management side at all.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Office Practicum

It's very user-friendly. The staff does all background for interface. IT staff for interface competent.

Source: Software Advice
Helpful?   Yes   No
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Amy M.

Very satisfied

2015-05-04

Pros

Ease of use, rapid response to problems, many office management features

Cons

Sometimes seems like a lot of clicks to get something done

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

I would definitely consider this product, very user friendly and lots of great features

Source: Software Advice
Helpful?   Yes   No
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Barbara S.

A great Pediatric-specific EMR; not so great PM

2014-08-26

Pros

Great Pediatric-specific EMR. The doctor loves it. It has many pediatric-specific features that you can't find on other programs. The vendor is helpful and friendly.

Cons

The practice management system leaves a lot to be desired.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Office Practicum

Don't just look at the EMR when evaluating; check out all features of a program. We were just shown the EMR; it looked great, and it is. We saw very little of the billing and scheduling. We should have asked for more demos.

Source: Software Advice
Helpful?   Yes   No
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Jennifer D.

Horrible. You will Loose money!

2018-03-15

None. I really like VERY VERY little about this software.

Pros

I do like the fact that you can drag and drop an appointment on the scheduling screen.

Cons

We have had this system for 6 months and are still not seeing a good number of patients. The billing portion of this system is a complete nightmare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
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Sandy H.

OP is a great pediatric EMR!

2017-06-15

The portal is a great way to communicate with parents, save A LOT of paper and allow parents/patients to access their own medical records.

Pros

It has made billing more efficient, chart documentation more complete and appropriate and has helped our practice immensely.

Cons

The scan review feature needs tweaking - it takes a few clicks to go through scans.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Jason H.

Great Experience with OP. Boutique Product for Pediatics

2014-05-03

Pros

Office Practicum is dedicated to Pediatrics and is a usable product right out of the box. It ships with pediatric templates based on Bright Futures recommendations.

Cons

The company seems to realize this and is working hard to improve reporting and tracking to make it a better business management tool.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Office Practicum

If looking at other systems for pediatrics, make sure you really dig deep and see what it really has to offer for pediatrics. Open all of the templates and see if they really work for pediatrics. Other systems seem to relabel adult templates and claim they now work for pediatrics but don't really have useful pediatric templates. Be careful!

Source: Software Advice
Helpful?   Yes   No
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Donna S.

Very Pleased

2016-10-13

My experience with OP and the maneuverability throughout the EMR is very easy to understand. The reports that can be easily pulled are a tremendous help to the daily job I perform.

Pros

The reports function

Cons

Sometimes slow, but I realize that at times that issue may be linked to internet activity. Sometimes there are issues with the interfacing activity with Healthbridge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

You won't find a better EMR system especially for a pediatric group.

Source: Software Advice
Helpful?   Yes   No
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PETER H.

Medical REcords ok, but the business, reporting and reliability a disaster

2019-07-19

Demos are very nice and promised features sound wonderful. Reality is different. Three years in still waiting for promised enhancements with no due date.

Pros

The medical record is adequate and tailored for pediatrics.

Cons

If going off mainstream software be prepared to add billing and registration staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
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Samuel M.

The seemless, intuitive solution for medical practitioners

2018-08-15

I would highly recommend this to hospitals that handle large number of patients annually.

Pros

The software has a very friendly interface that enables quick entry of information of patients and other records.

Cons

Well, everything has its downside. There's just a small hitch in that it's abit slow on my computer. Am not sure of its just the speed of my machine or its the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Alonso V.

Office Practicum

2018-06-19

I do not recommend it

Pros

All of your medical records and patient information will be in one place, you can also look up charts and graph.

Cons

Technical support is bad, they never know how to solve your issue, they close the tickets without giving a solution to your problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
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Dorothy R.

User Friendly and Great Customer Service

2015-04-29

Pros

The templates were designed specifically for Pediatrics, making charting easier for the Providers to reduce charting time and able to see more patients.

Cons

The providers cannot add units for billing when they are entering their charges on the chart.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

Take into account that the transition is easier and take advantage of e-learning.

Source: Software Advice
Helpful?   Yes   No
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Lori T.

Overall pleased; a few bumps in the road

2014-08-05

Pros

I like the pediatric-specific features, the built-in vaccine logic, the patient portal ability, and the generally timely support responses (with a few exceptions).

Cons

The billing software and the integration with merchant processors isn't always smooth or seamless, causing disruptions in patient statements/collections and also errors that can be embarrassing.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering Office Practicum

Definitely test drive it for note writing, documentation, etc. And ask specific questions about billing and merchant processor integration.

Source: Software Advice
Helpful?   Yes   No
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Laura L.

Overall we love OP.

2016-07-15

Pros

Ease of use in schedule. Extra tools (MU, PCMH), editable reports.

Cons

very little, except sometimes we bring issues to support and they don't take care of it or get back to us with a resolution, or are unable to resolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Office Practicum

Review all preset templates to make sure they are what you want in a template. Make sure you have someone who is knowledgeable with computers and tech as there are some great features to OP, but you really need some tech background to truly utilize.

Source: Software Advice
Helpful?   Yes   No
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Debbie A.

Great for Pediatric Practices

2018-09-13

The pre training was great!

Pros

We have not even used all that is available such as the MU product and the Portal which I have heard are good too.

Cons

Billing reports were a little harder to get used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more