Open Dental Pricing

Extremely customizable. You can create queries and get just about any information you want out of the database. You can be truly paperless and chart-less. It doesn't take long to learn the ins and outs. The software is constantly being improved. They take suggestions and advice from their users and try to implement what the users ask for. They even have a system where you can vote on feature that you and other users post, and the ones with the most votes get the top priority. It is not expensive.

The are growing so fast I worry that they will lose some of the feeling of being a small, intimate company. So far that hasn't been a problem.

It has one window and you can view everything for the patient simply by toggling between the options on the left. Easy to logo on and off without losing your space. Everything is customizable and there are so many options. Customer Service is amazing and they always call right back and they are very knowledgeable. If something can't be figured right then they send to a higher level tech and solutions are found in a great time frame. The cost is great for such good customer service. You can't beat the value of Open Dental!

Forms are not great. Sheets are hard to use and set up and if they could update this to a more modern approach that would be my only request.

Thank you for your endorsement, Cari! We work hard to provide a powerful software solution along with great service so it's great to hear that coming through. We are working on a better sheets interface so stay tuned for that!

Open dental is one of the most comprehensive practice management softwares for dental available. Everything for each patient is one one screen (unlike many others that have the medical history separate).

A lot of set up can be involved in order to make autonotes. While this is time consuming it is very worth it and saves time in the long run.

after 12 months don’t have to pay for software

Hard to use not as intuitive as dentrix

Thank you for the feedback, Dr. K, and welcome to the Open Dental community! If there are aspects of the software that are challenging, we welcome more specific feedback, as we are always looking to improve our software and our free learning resources. We look forward to serving you and your practice.

I've used Dentrix and Eaglesoft before using Open Dental, and have to say that Open Dental is by far the best. Everything is straightforward, it's simple to learn, and very customizable. Managing patient records and tracking claims and payments is a breeze. Their customer support is incredibly helpful, and the backlog of webinars and videos are the perfect training tools for someone learning the software. On top of the great functionality, the cost is incredibly affordable and makes selecting Open Dental a no brainer.

The only downside that I've experienced is that some things take extra steps to reverse if you've made a mistake. Other than that, it's very easy to use.

Thank you for the feedback - we're so happy to hear that you're capitalizing on the customization options in the software and using all our training resources! We'll continue to work hard to make Open Dental the best value on the market. Welcome to the Open Dental community :)

The most easy answer all day. GET OPEN DENTAL. It is the best and easiest dental software that you will ever use! Seriously, listen to me. GET OPEN DENTAL. I have used Dentrix, Eaglesoft, and others and Open Dental is by far the easiest to use. The support is AMAZING. you never hear about this with any company, but this company is great at answering questions.

There is not ONE thing that I do not like about Open Dental. They are a great company and a great software.

Thank you for your kind words, Doctor! We are happy your experience has been stellar, that's always our goal. We look forward to continuing to serve you as your practice grows :)

Clearly designed by people that understand dentistry.

Price of eservices. Specifically text and emails.

Thank you for your kind words and the feedback, as we are always looking for ways to improve. We look forward to supporting your practice for years to come!

Being that this is an open source program for dental practice management, there are a wide variety of plug-ins and customization that are out there. Also, the support is amazing. Many of our clients use Open Dental, and we support it in our business. When you call for support, they'll remember your name, and there's barely any hold-time when comparing to Schein or Patterson, which can have 30+ minutes of hold time at times. Open Dental has a lot of reports that you can run as well, and it's easier in comparison to some of the competitors. This is by far our favorite dental practice management software, and we use and support all of them. The cost is fair as well. This software has incredible value.

There's not much I don't like about this software, since it's so easy to install and to use. I would say the biggest con, is that when people are changing software to open dental, there's a bit of a steep learning curve. However, that's true of all dental practice management software.

Very easy to use. A great value when compared to other dental software. Much easier to use and tweak

Don’t like how you have to pay monthly for support

Thank you for your feedback, Blanca. So glad you're finding the software easy to use and customize. We find the 12-month support contract helps practices be more successful by giving practice staff help when they need it as they learn the software. Being on support also means you have access to eServices, and there is no additional cost for software updates (released about 4 times/year) and updated CDT codes each year. We hope you'll find that to be a great value for our practice as well!

Open Dental has so many features, and the ability to add features with modules was a key reason we decided to go with them in a new clinic. The ability to network our entire system and not getting hit with expensies for needing multipe license was a strong reason for us to use Open Dental.

Not cloud based. Hoping that they move to a cloud based system in the near future. The security features of cloud based would really help us to stay HIPPA compliant without having to spend so much time securing data, backups, etc.

Very easy to use! I had never worked in a dental office before and was trained to use Open Dental! Reports were very easy to get to for the Doctor!

The accounts were sometimes confusing to read, BUT the customer service was amazing to help us figure it all out!

Thank you for your thoughtful review Katelyn. If anyone ever does have issues with our support, our management team, programmers and CEO (me) are available to be escalated to. -Nathan Sparks

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Free demo conversion to let you experience the product side by side with your existing software. It runs on Linux so the performance is better and can be tweaked. Support is really helpful. The cost is really low and does not include charges for additional plugins or devices. It is all inclusive. Support drops to really low monthly after 12 months (you can even stop paying after 6 months if you feel like you do not need support any more). This is Open Source software, so all the benefits that come with open source are included.

No way to put the server in the cloud because the data is sent unencrypted. This is fine on a local network, but makes it impossible to host the server in the cloud (like Amazon).

User friendly , great price , easy to use , full integration with other software

May be they should free initial training in house

Not bad for small office if you do not plan to grow

be careful,they change the price without warning and then deceive that they talked about it!

Flexible, has many features that usually cost a lot more, time-saving, paperless, great ability to customize reports

Storage and encryption are your responsibility, compatible with Windows software but you may be able to modify to apple