Page 3 | Open Dental Reviews - Pros & Cons, Ratings & more

Eaglesoft

Dentrix

Dentrix Ascend

Curve Dental

Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations. It includes appointment management, charting and treatment planning, x-ray capabilities, a 3D Graphical Tooth Chart, custom reporting, and more.

Open Dental

Web-based

Windows

Office Manager

If something can't be figured right then they send to a higher level tech and solutions are found in a great time frame. The cost is great for such good customer service.

Owner/Dentist

Ease of use is and ability for new staff to learn on is fantastic. The support is easily accessible and every issue has been resolved quickly.

Financial  Coordinator 

Best of all, their customer service is easily reachable by several different options and is fast and fantastic.

Office manager

I really love how user friendly open Dental is on the administration side with the accounts. It’s easy to see clearly and understand.

Owner 

Open Dental has been great, and hoping to expand with the software as we open more offices. The features are in depth and offer us the abilty to use technology to stay current with innovations.

Asistente personal

It is a very complete software for any dental office. It is very easy to use, it helps you to organize your day to day in a very efficient way, I recommend it.

President

Their customer support is incredibly helpful, and the backlog of webinars and videos are the perfect training tools for someone learning the software.

Chief Operating Officer, and HIPAA Privacy Officer

Being that this is an open source program for dental practice management, there are a wide variety of plug-ins and customization that are out there. Also, the support is amazing.

Dentist

There are many features that makes it amazing.

Owner Dentist

Very user friendly dental software that can integrate with anyother software with no locks , great price.

I have used others, and Open Dental is by far the best out there. It is the cheapest, easiest, and most simple out there.

Call Center Mananger

This could be a server problem but we have a very large company and when connecting remotely from another location the system runs very slow.

I especially like how clearly Open Dental processes insurance and insurance payments.

Be careful,they change the price without warning and then deceive that they talked about it.

Dental Consultant

Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. Rays integrated with the software.

Owner

I like the ease-of-use and the lack of monthly recurring costs. Open Dental is actually very powerful, and other software can be integrated within.

Dentist/owner

I hate to complain because there’s not too much to complain about... but we don’t love that you can’t edit the hours on the schedule to only start at 6 or 7 AM and end at 6 PM.

Receptionist 

The way statements are structured with both payment plans and regular account info makes no sense to patients, and confusion over that accounts for a large portion of our calls.

PracticeWorks a Sensei product

Great dental software

Thank you for the feedback, Blanca! We look forward to serving the needs of your practice and staff :) 

Overall I’m pretty satisfied with my daily use of opendental and the user friendlyness of the program overall 

User Friendly 

Treatment plans are simple to explain to the patient with the tooth chart! Very easy to use! The first software I ever used while training to be an office manager! Our doctor loved the price of the software!

Easy software to use!  Very clean layout!

Thank you for your thoughtful review Katelyn.  If anyone ever does have issues with our support, our management team, programmers and CEO (me) are available to be escalated to. -Nathan Sparks

Open dental has helped keep positive patient experiences, and has helped with the flow of work. I was able to learn how to navigate this software in a week!

Ease of patient care

Pro:
Open Dental (OD) is one of best dental practice management software (DPMS) with a very affordable cost.  One license fee for the whole office instead of the per module, per workstation licensing scheme for other software.  Once the initial license fee is paid, additional payments is for updating, not to keep operating the software (some DPMS have an expiry date which forces the user to pay the license fee for another period to keep operating it).  Imagine shutting down your office or transferring to another DPMS and having to pay the license fee for the span of years required by law to have the charts available in case of board inquiry or file transfer to another office.
OD is updated frequently and has a feedback system to implement the most popular requests.  The source code is available so if the company ever shuts down, the software will survive because other developers can assume development.  It is also very robust and any glitches are quickly addressed in the next version.  It doesn't need the most advanced hardware and can function relatively well will hardware that are 2-3 generations old.  It doesn't need a full fledge server and can function in network peer to peer mode with Windows home (i.e. no domain) or in Server/client with different flavors of Windows server/Windows professional or ultimate (i.e. domain mode).
Con: no turnkey installation unless one has a secondary service company in the area who is familiar with the software. Familiarity with computer system would ease installation greatly.

One of the best.

I have enjoed the customization of this tool. The tech support has been better then I have experienced. My favorite aspect is that open dental is open source which makes it very flexible and robust in it's capacity. 

Open dental

I came into the dental field knowing absolutely nothing about dentistry. Open dental makes it super easy to learn from and to navigate from task to task. We have other offices that use dentrix, and I can not stand trying to use that. Open dental is definitely the best for any dentist office.

So easy a child could use it

Open Dental is highly Recommended 

 I have been using open dental for almost 12 years now and It comes across  as the most  configurable and  customizable dental software.If someone couldn't figure out how to customise a flexible software could only be attributed to the lack of motivation or ability to  put into good use, a strong workhorse

OpenDental is the best software out there

Open dental is a good product 

Very intuitive software in which more options are being added upon new updates.  More bangs for buck

Good software for price

Thank you for the feedback, Dr. K, and welcome to the Open Dental community! If there are aspects of the software that are challenging, we welcome more specific feedback, as we are always looking to improve our software and our free learning resources. We look forward to serving you and your practice. 

Very boring style

Open Dental is a very well liked software by all of our employees.  It is easy to use, especially when having to train.

open dental

Confusing dinosaur program 

I would recommend open dental to all. Very user friendly. 

Great

We are a single dentist practice that converted in September.  The conversion went smooth, the system is very user friendly.  Anything that we can't figure out is easily and promptly answered by their support staff. Even on Saturdays and Holidays.

We love Open Dental

Overall excellent experience.

Don't waste money

Converting this week

I just finished a recent transition from Dentrix.  Everything is easier and more straight forward.  Thank you OD

Open Dental solves the problem that was Dentrix

Very user friendly dental software that can integrate with anyother software with no locks , great price . 

Great product , great price

This software is not easy to use or user-friendly, it's  a little frustrating if you have to switch screens and remember info from other areas, X-rays are not transferable.

Not user friendly for beginners.

I found it very interesting,  useful and worth . It is apt and can be recommended to colleagues.  

Open Dental Reviews - Page 3

77 reviews

Great dental software

User Friendly