OperaDDS Features

OperaDDS

Communication software for dental practices

5.0/5 (10 reviews)

OperaDDS Feature Summary

  • Appointment reminders
  • Clinical charting
  • Marketing automation
  • Audience targeting
  • Patient management
  • Physician management
  • Patient communications
  • Medical history records
  • Patient records management
  • Signature capture
  • Mobile signature capture
  • Charting
  • Records management
  • HIPAA compliance
  • Email marketing
  • SMS marketing
  • Multi-channel marketing
  • Client portal
  • Chat functionality
  • Chat
  • Forms management
  • Web forms
  • Email integration
  • Instant messaging
  • Collaboration tools
  • Case management
  • Activity dashboard
  • To-do list
  • Ratings & reviews
  • Email alerts
  • Multiple user accounts
  • Client management
  • Automatic reminders
  • Communication management

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (121 other apps)
Appointment Management (139 other apps)
Automated Scheduling (86 other apps)
Automatic Notifications (96 other apps)
Billing & Invoicing (148 other apps)
Calendar Management (101 other apps)
Charting (109 other apps)
Claims Management (107 other apps)
Client Portal (102 other apps)
Compliance Management (93 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
HIPAA Compliance (179 other apps)
Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
Self Service Portal (78 other apps)
Workflow Management (101 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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OperaDDS Feature Reviews

9 reviewers had the following to say about OperaDDS's features:

Laura Cardwell

OperaDDS is great

2018-10-19

Customer service is excellent!!!

Pros

It's easy to send out medical records using HIPAA requirements and secure contact with other clinics.

Cons

However as this is a HIPAA requirement to send records securely, they don't have a choice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Cardwell

Great service, issues are handled almost immediately.

2017-11-06

Being able to send pt records in a secure manner.

Pros

Sending records to other dental offices is HIPAA compliant!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 1001-5000 employees)

Great software program for a Dental Office

2018-09-06

It's also HIPAA appropriate for sending patient information to other clinics.

Pros

Patient reminders sent in a timely manner.

Cons

I have no cons for this software. I never have a problem getting any issues resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Amazing customer service - always available to answer any and all of our questions!

2017-11-02

Pros

The text/email appointment reminders, which is the main reason we signed up for the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kersten Hoffman

OperaDDS is the most complete communication tool I have ever used!

2017-10-30

Pros

So simple and easy to use for the entire team.

Cons

I would love if more offices were using it because we keep receiving non hipaa compliant emails from them

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan Laskin

OperaDDS has been fantastic for increasing case acceptance and making our office more secure!

2017-10-30

Increased production, higher patient quality and a much more happy team!

Pros

I love the secure forms, and walking into each appointment being able to address the patient's chief complaint without having to have them repeat themselves.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan Becker

Makes my job less stressful!

2017-10-31

Pros

New patients love the fact that they can fill out their forms electronically before their appointments. Front office staff love the fact that we don't have to try and decipher the new patients handwriting like on the old paper forms.

Cons

It would be nice if the information filled out on the electronic new patient forms would automatically populate into Eagelsoft.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Halluska

OperaDDS has made our job so much easier!

2017-10-30

Pros

Pager makes interoffice communication a breeze. I am able to help address patient questions up at the front without having to run around the clinic looking for answers.

Cons

It would be really nice if the information that new patients fill out on the electronic forms would automatically populate into Eaglesoft.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Liz Volmer

Amazing! The personal customer service this company offers is great.

2017-11-07

I am a remote worker and it has made it easier for interoffice communication.

Pros

We love the people who work on this software have been in dental offices. They have used it themselves and are familiar with the different ways we can implement and use Opera. People are always having phone in hand and this software allows us to communicate with them easily. This software is constantly improving and changing with the needs of our office and other practices.

Cons

We would like it to carry a trail with messages so you know what message a response is with in the pager system. We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more