AirCare Pricing, Features, Reviews & Comparison of Alternatives


Online practice management software for private practices

4.31/5 (16 reviews)

AirCare overview

AirCare (formerly Orchestra One) is an online practice management platform that allows today's independent providers to practice with ease. AirCare offers online scheduling, a payment solution to accept credit cards, electronic insurance billing and a HIPAA-Compliant patient portal to improve the patient experience.

We streamline clinical operations by automating scheduling, reminders and billing. We help retain patients with a portal they can access on any device to manage their appointments, view documents and message providers.

AirCare currently powers hundreds of practices managing thousands of patients worldwide.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States

Supported languages

AirCare screenshot: Powerful scheduling that handles multiple staff, locations and availability.AirCare screenshot: Go from appointment to paid in one click. Receive deposits in as little as one day.AirCare screenshot: Message patients securely through our HIPAA-compliant platformAirCare screenshot: Let patients schedule appointments online, from any device.AirCare screenshot: Add your scheduling widget to your websiteAirCare screenshot: Run your practice from your phone with the AirCare iOS app for providers

AirCare reviews

Value for money
Ease of use
Customer support
Jason Larsen

Great for small teams, still a bit to go for growing and larger teams...

Used daily for less than 6 months
Reviewed 2017-07-17
Review Source: Capterra

I like the integration/connection with Hint Health. That was our main reason for beginning with Orchestra One - streamlining our systems with software that connected/synced with each other. The design is clean (with the exception of viewing multiple calendars). I like that an iPhone app has launched (though improvements needed). I have had nothing but good experiences with the team at Orchestra One. Though we had a bumpy road to transfer our appointments/patients over to this system, the support that I received convinced me that I could move forward with them as a team.

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Laura Fiske

These guys are the BEST.

Used daily for less than 6 months
Reviewed 2016-10-19
Review Source: Capterra

Orchestra One has streamlined my practice, making it easier for both myself and my patients by removing the hassle of scheduling, reminders, and payments. It allows both of us to focus on what we really want - exceptional patient care that restores the body's inherent healing potential. Furthermore, I am so impressed with the Orchestra One team and where they are taking this product. Their dedication to creating exactly what their practitioners need is unparalleled and unprecedented. While their product is still in its early stages (which is the only reason I give it 4/5 stars), they keep an open dialogue with me and any question (very few, very minor, once just due to my own silly error) I've ever raised has always been acknowledged quickly (and by a real person!) with quick resolution to follow and (real person) follow up to make sure things are running smoothly for me and my practice. Seriously, these guys are unreal! I'm so happy to have been recommended to them and and am so excited for what features they roll out next!Ease of use. Orchestra One is simple, modern, and intuitive to use. This translates into an easier interface for my patients to book through, and muuuuch less administrative time lost on my end trying to reschedule patients, send them appointment reminders, or swipe credit cards.

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David Marino

If this is the bright future promised... then we definitely will need shades!

Used daily for 6-12 months
Reviewed 2016-10-19
Review Source: Capterra

"The Future's so bright -- I gotta wear shades" -- was this a prophetic verse speaking about the future of doctor/patient technology or just a one hit wonder pop song from the 80's? Our clinic has been using Orchestra over the last year and while it's a newer product, we were amazed by how much they get right and their approach. From custom integrations to a very dedicated support team to help with on-boarding or questions, this has been the right fit for our clinic. We are excited to see what comes next and appreciate how open Orchestra One is to our feedback and implementing our ideas into their product roadmap. Now....excuse me while I wear my sunglasses at night... Easy to get started. One central place for my scheduling and payment processing. Our patients love using the app to schedule appointments. Our patients love having their card on file -- and it's saved us money -as many patients "Forget" to bring money with them - but since the card is on file, we can still collect payment.

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Jennifer Greer

Excellent! Great functionality for a solo cash based practice.

Used daily for less than 6 months
Reviewed 2017-07-27
Review Source: Capterra

This software helped me to streamline my practice, having it up and running in a very short time. It does all of the basics that I need it to do. They are adding new features constantly. So while it may not have all the functionality of the big names (yet) it's definitely getting there. Their customer support team is amazing! They get back to you quickly, and they have answered all of my questions. You get to try it free for a month before you have to commit to it, which is also nice, and they're pretty generous with incentives. For example, if someone signs up using your referral code you both get payments processed for free. Best of all, everything I need (scheduling, payments, charting, patient messaging) is all in one program!

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Vincent Capaldi

We have been working with from the start and we love them.

Used daily for 2+ years
Reviewed 2017-05-24
Review Source: Capterra

They are responsive, actively engaged with their customers. They are innovative (their system syncs with my google calendar. They do not nickle and dime their customers, other systems charge you for all the bells and whistles, with orchestra one everything is included.

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AirCare pricing

Starting from
Pricing options
Free trial
View Pricing Plans

30-day free trial, no credit card required.
Basic: $29/month or $312/year.
Standard: $79/month or $852/year.
Business: $129/month or $1392/year.
Elite: $249/month or $2688/year.

AirCare features

Activity Dashboard
Appointment Management
Automated Scheduling
Automatic Reminders
Billing & Invoicing
Calendar Management
Claims Management
Client Portal
HIPAA Compliance

Automatic Notifications (60 other apps)
Charting (83 other apps)
Compliance Management (62 other apps)
Customizable Reporting (55 other apps)
Customizable Templates (60 other apps)
Document Storage (61 other apps)
Electronic Signature Capture (55 other apps)
Health Insurance (52 other apps)
Records Management (112 other apps)
Reporting & Statistics (60 other apps)
Workflow Management (62 other apps)

Additional information for AirCare

Key features of AirCare

  • Appointment management
  • Automated patient billing
  • Schedule appointments
  • Set appointment reminders
  • Generate medical bills and invoices
  • Calendar management
  • In-app chat messenger
  • Insurance claim processing
  • Patient portal
  • Communication management
  • Credit card processing
  • Medical document sharing
  • Online payment processing
  • HIPAA compliant
  • Secure patient messaging
  • Multi-channel communication
  • Set reminder for recurring tasks
  • Patient registration
  • Activity dashboard
View All Features


All the features you want, none of the hassle. AirCare makes it easy to run and grow your practice.

• Our providers get back 30% of their time with our smarter scheduling technology.

• Our patients love the portal experience, with 95% of them rating it with five stars.

• Providers receive payments directly to their bank accounts in as little as one day.

• Submit claims to insurance payers in under 2 minutes. We generate, scrub and submit claims electronically, so you can finally go paperless.

• AirCare makes it easy to nurture the patient relationship, with HIPAA-compliant messaging that works on any device.