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PatientClick Suite vs InSync Healthcare Solutions Comparison

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Overview

PatientClick is an integrated EMR/EHR, telemedicine, practice management, patient engagement & billing solution for medical...

Category Leaders

Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured specifically...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.1

5

4

3

2

1

2

4

0

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

5

4

3

2

1

155

57

7

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Very user friendly, customised to my work flow, best tech support and comprehensive EHR, any additions required are accomodated promptly if feasible.

JH

Jahnavi H.

Tech support is of the highest quality with extremely polite and professional team who are ready to help you right away and are always available on phone.

JH

Jahnavi H.

Most user friendly with awesome 24/7 one to one support immediately.

JH

Jahnavi H.

Pros

So far it has been wonderful. The customer service has been amazing, all questions answered, and everyone I have spoken to is kind and knowledgeable.

PL

Patricia L.

InSync is quality software that has many exciting functions; the support with our transition has been excellent and we have been able to customize the system to meet most of our needs.

MD

Megan D.

The customer support in training me was unbelievably comprehensive and intelligent. The trainers were knowledgeable, kind, helpful, and very patient.

MP

Michael P.

Cons

After our contract expired, and we did not renew, they continued to draft funds from our account and refuse to return them. If your not into donating to corrupt companies I'd try another software.

JW

Jason W.

Lots of problems and no live support. Very expensive for what they offer.

MB

Marco B.

Sometimes communicating with the support staff is difficult due to lack of understanding for the specific needs.

KC

Kristie C.

Cons

Because there are multiple ways to get to different sections, it can feel overwhelming at times. Also, I hate that they don't have a "back" button to just get to the previous screen.

KL

Kate L.

I do not believe that it is a bad system I do wish it was faster but it just maybe me.

DS

Destinee S.

This has been especially tough in a small shop where the data validation has been frequently an area that had room for errors in output and aggregation of data.

CL

Cecil L.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features42
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Exercise Library
  • Facility Scheduling
  • File Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Refill Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web Forms
  • Workflow Management
  • Total features109
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Exercise Library
  • Facility Scheduling
  • File Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Refill Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne