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Recommended
Mareena M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
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I would not recommend Patient Now, Aesthetic Now, RxPhoto, Payrix, or Crystalclear Marketing. They are scam artist and have the worst customer service and support staff. I am now switching over to Aesthetic Record, and unfortunately I have to set everything up again. Please reach out if you have any questions or concerns. I would not want anyone else to go through what I went through.
Would not be able to state a pro since the company falsely advertises the EMR's capabilities and so far it has been nothing but a nightmare working with them.
Patient Now (PN)is merging with RX Photo and Crystal Clear Marketing to create Aesthetic Now (AN). But when they sold me on AN, they never mentioned that they were merging or that they are in the process of figuring things out. They are still advertising AN and PN as a system that can create packages, manage inventory, collect payment, do marketing, and so much more all for $414.00/month. I have been...
Hope S.
Medical Practice, 1-10 employees
Used daily for 2+ years
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I ran out of room above; but there are multiple other problems with PN and their support and capabilities. The report and data analysis are a joke--if you really want to know, for instance, how many of a specific surgery you book from a certain city or area code to know which of your ad campaigns are actually turning into booked cases you can not. If you want to know how many of a specific type of...
My patient records are all currently stored in this EMR. That is the only pro. and the only reason we still have it. Will likely be switching soon.
Multiple misrepresentations and technical issues. Will list just a few : 1. Before and afters are crucial to a cosmetic surgery practice. PN has multiple issues with photo management .I put in an "enhancement request" July 2015-still pending. Issues include: You can create a before/after montage but CAN'T SAVE IT. Yep. You have to screen shot, save to your desktop, and then import back into the chart....