PatientPop Pricing, Features, Reviews & Alternatives

PatientPop

Online practice marketing platform for healthcare providers

4.27/5 (140 reviews)

PatientPop overview

What is PatientPop?

PatientPop is a unique, all-in-one platform that combines the online marketing of healthcare services with medical practice management. The solution promises to grow practice operations and widen outreach by increasing the online visibility of practice surgeries and general practitioner services to attract new patients. PatientPop promises to help healthcare providers thrive in a modern, digital market space by not only aiding patient acquisition but also patient retention through greater engagement. PatientPop's dashboard-based front office management system automates typically manual administrative tasks, and streamlines the booking process to provide appointment requests and scheduling. Both patients and practitioners can leverage the same timetable, calendar-based system with PatientPop syncing bookings with the practice.

In addition to marketing a healthcare business at the top of search engine and social media networks, the system also issues appointment reminders to patients. Following a consultation, PatientPop automatically issues emails requesting service feedback to drive continual practice improvement, along with subsequent email invites to book periodic follow-up appointments.
www.patientpop.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
PatientPop screenshot: PatientPop combines healthcare practice management with the online marketing and growth of a facility, making more accessible the range of available servicesPatientPop screenshot: Healthcare practitioners and facility staff can access, view and manage color-coded appointment calendarsPatientPop screenshot: Patient and client engagement with a practice and its practitioners can be promoted with the capture of feedbackPatientPop screenshot: Empower patients to provide testimonials and reviews that can further enhance the online marketing of a practicePatientPop screenshot: The dashboard-based UI can be configured to provide users with a "home" summary of key data visualizationsPatientPop screenshot: Allow patients to place appointemnt requests, providing any additional information useful to scheduling of treatment or servicesPatientPop screenshot: Online appointment booking integration allows patients to pick available slots from a calendar-based timetable

PatientPop user reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.2
  4.4
  4.1
Nikhil K.

Easy way to drive up patient volume

Used daily for 6-12 months
Reviewed 2020-08-12
Review Source: Capterra

The customer service has been amazing and product has been exceptional.

Pros
PatientPop's automatic integration for reviews and reminders with practicefusion makes communication and feedback from patients quick and easy! The ease of use and online presence has helped our practice grow even during COVID.

Cons
I wish PatientPop automatically ported appointments over to practice fusion and vice versa blocking out appointment slots on both sides.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shonda C.

Very receptive

Used daily for 6-12 months
Reviewed 2021-01-27
Review Source: Capterra

Took us a while to get it up and running, but now we love it!

Pros
When we have suggestions and corrections they listen and evaluate and grow the platform and improve it. They are very open and receptive to input for what works for our practice.

Cons
A little slower than our previous desktop program because it is cloud based, but that is what we were looking for to run our 3 practices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fasadinah M.

Online scheduling

Used daily for 1-2 years
Reviewed 2021-04-20
Review Source: Capterra

Pros
The online scheduling is great. The patient surveys are really helpful in increasing SEO and getting patient feedback on how to improve our process.

Cons
It does not allow the client to save the credit card to put on file prior to making an appointment. This is pretty standard for most online booking softwares.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joan K.

Patient Pop is Patient PLOP Dramatic fall i. Organic

Used daily for less than 6 months
Reviewed 2021-01-26
Review Source: Capterra

Every one is as nice and sweet as can be , although most almost clueless Patient pop should be ashamed of product site put out filled with errors. Cuts and paste. zero SEO optimization. The parts did write were just generic and NOT applicable for my practice at all Choosing patient pop over my previous web builder (changed on basis of what sales people told me ) was BIGGEST most costly mistake ever. Have documented proof of loss of revenue beginning two weeks after site went live and dramatic fall off on organic ranking

Pros
Nothing. Except Like call tracking , but this is very common. Have this with other things I used. Don’t like that with phone call leads cannot add notes

Cons
Don’t know where to begin. As i was told OVER PROMISED. UNDERDELIVERED Web site development is at level of intro self building. Plug abs build website. Most everyone talk to knows nothing even of most basic website elements and relays message. Horrendous website building experience. I had to build over 90% of it myself and still patient pop couldn’t get it right. Paid in August and still don’t have the website complete I LOST my top organic search presence dominance withong two weeks of patient pop going live. I have been in business six years and dominated legs is SEO before patient pop

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Becky C.

Increased our visibility

Used daily for 1-2 years
Reviewed 2021-03-30
Review Source: Capterra

PatientPop has been very flexible with pricing and helping us to afford their plan. Customer service is amazing! They are quick to respond and resolve issues. They're great about making changes to our website and keeping it up to date.

Pros
Patient Pop has increased or visibility and has significantly improved our number of new clients. It's easy to use and track.

Cons
It's another system to manage which can be difficult for staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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PatientPop pricing

Pricing options
Free trial
Subscription
View Pricing Plans

PatientPop is subject to monthly subscription-based pricing, request a demo and full quote information via the website.

PatientPop features

Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Charting
HIPAA Compliant
Multi-Location
Reminders
Self Service Portal

Claims Management (276 other apps)
Compliance Management (215 other apps)
Document Management (234 other apps)
E-Prescribing (217 other apps)
Medical Billing (214 other apps)
Patient Records Management (253 other apps)
Records Management (259 other apps)
Reporting & Statistics (299 other apps)
Scheduling (255 other apps)
Workflow Management (217 other apps)

Additional information for PatientPop

Benefits

PatientPop is fully customizable to meet the highly specialized offerings of a healthcare practice, utilizing SEO-friendly content and design to improve online visibility.
Every authorized user can access key practice performance metrics via visualizations hosted within a single, customizable dashboard-based UI.
Provide patients with 24/7 online appointment booking via an optimized practice website, leveraging booking calendar integration that syncs alongside each practitioner's own scheduled timetable.
Automated feedback gathering after appointments and consultations promises to promote patient engagement, while real-time review tools monitor a practice's broader online reputation.
PatientPop issues appointment reminders to ensure patients turn up on time and reduce costly no-show rates, while also prompting on when follow-up consultations should be booked.