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PatientPop Logo
PatientPop

Online practice marketing platform for healthcare providers

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PatientPop Pricing, Features, Reviews and Alternatives

PatientPop product overview

What is PatientPop?

PatientPop is a unique, all-in-one platform that combines the online marketing of healthcare services with medical practice management. The solution promises to grow practice operations and widen outreach by increasing the online visibility of practice surgeries and general practitioner services to attract new patients. PatientPop promises to help healthcare providers thrive in a modern, digital market space by not only aiding patient acquisition but also patient retention through greater engagement. PatientPop's dashboard-based front office management system automates typically manual administrative tasks, and streamlines the booking process to provide appointment requests and scheduling. Both patients and practitioners can leverage the same timetable, calendar-based system with PatientPop syncing bookings with the practice.

Key benefits of using PatientPop

  • PatientPop is fully customizable to meet the highly specialized offerings of a healthcare practice, utilizing SEO-friendly content and design to improve online visibility.

  • Every authorized user can access key practice performance metrics via visualizations hosted within a single, customizable dashboard-based UI.

  • Provide patients with 24/7 online appointment booking via an optimized practice website, leveraging booking calendar integration that syncs alongside each practitioner's own scheduled timetable.

  • Automated feedback gathering after appointments and consultations promises to promote patient engagement, while real-time review tools monitor a practice's broader online reputation.

  • PatientPop issues appointment reminders to ensure patients turn up on time and reduce costly no-show rates, while also prompting on when follow-up consultations should be booked.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Chat
    Knowledge Base

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

    PatientPop pricing information

    Value for money

    3.9

    /5

    148

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    PatientPop features

    Functionality

    4.1

    /5

    148

    Total features

    68

    9 categories

    Most valued features by users

    HIPAA Compliant
    Reporting & Statistics
    Activity Dashboard
    Appointment Management
    Reminders
    Scheduling
    Alerts/Notifications
    Appointment Scheduling

    Functionality contenders

    PatientPop users reviews

    Overall Rating

    4.2

    /5

    148

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.18/10
    Rating distribution

    5

    4

    3

    2

    1

    85

    34

    13

    2

    14

    Pros
    Patients like the ability to request appointments, the reputation boost from our patients has been good as well.
    We have gone through multiple website design companies and individual people, and seem to run into so many issues. We have not had any with your company and we are thrilled about that.
    PatientPop has been very flexible with pricing and helping us to afford their plan. Customer service is amazing.
    Cons
    Choosing patient pop over my previous web builder (changed on basis of what sales people told me ) was BIGGEST most costly mistake ever.
    Not only do they continue to drive me to THEIR SERVICES, they refuse to customize the system to accommodate my own virtual server. WE CAN'T DO THAT" should be the motto of this company.
    Most everyone talk to knows nothing even of most basic website elements and relays message. Horrendous website building experience.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy way to drive up patient volume

    Reviewed 2 years ago

    The customer service has been amazing and product has been exceptional.

    Pros

    PatientPop's automatic integration for reviews and reminders with practicefusion makes communication and feedback from patients quick and easy! The ease of use and online presence has helped our practice grow even during COVID.

    Cons

    I wish PatientPop automatically ported appointments over to practice fusion and vice versa blocking out appointment slots on both sides.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very receptive

    Reviewed 2 years ago

    Took us a while to get it up and running, but now we love it!

    Pros

    When we have suggestions and corrections they listen and evaluate and grow the platform and improve it. They are very open and receptive to input for what works for our practice.

    Cons

    A little slower than our previous desktop program because it is cloud based, but that is what we were looking for to run our 3 practices.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great app

    Reviewed a month ago
    Pros

    Being able to message patients, patients being able to request appointments, and telemedicine

    Cons

    Customer service could be a little better but other than that I am completely satisfied

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I wanted to like PatientPop. Sadly, I can't.

    Reviewed 2 months ago

    Enormously disappointed. I switched from PPL Labs bcause that company insisted on using my URL to build my website on their platform and OWNING my website. This is a way to lock you in to their subscriptions. If you opt out, they take down your website. I left PPL Labs for that reason. I specifically asked PatientPop if they did this, and insisted that I must own my own website and my data from...

    Pros

    There is no information they provide me that I can't get elsewhere in a better lay out.

    Cons

    No evidence of any substantive benefit.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Increased our visibility

    Reviewed a year ago

    PatientPop has been very flexible with pricing and helping us to afford their plan. Customer service is amazing! They are quick to respond and resolve issues. They're great about making changes to our website and keeping it up to date.

    Pros

    Patient Pop has increased or visibility and has significantly improved our number of new clients. It's easy to use and track.

    Cons

    It's another system to manage which can be difficult for staff.

    PatientPop FAQs and common questions

    Q. What type of pricing plans does PatientPop offer?

    PatientPop has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of PatientPop?

    PatientPop has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does PatientPop support?

    PatientPop supports the following languages:
    English


    Q. Does PatientPop offer an API?

    No, PatientPop does not have an API available.


    Q. What level of support does PatientPop offer?

    PatientPop offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base

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