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PatientPop vs Pomelo Health Comparison

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Overview

PatientPop is a medical practice management system blending web-based marketing, patient acquisition and reputation management...

Category Leaders

Pomelo Health is a Patient Engagement Software Provider designed to improve the patient experience and streamline healthcare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

83

34

11

2

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.3

5

4

3

2

1

16

17

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Patients like the ability to request appointments, the reputation boost from our patients has been good as well.
We have gone through multiple website design companies and individual people, and seem to run into so many issues. We have not had any with your company and we are thrilled about that.
PatientPop has been very flexible with pricing and helping us to afford their plan. Customer service is amazing.

Pros

It have been a great partnership and the Pomelo team has been very supportive and responsive.
My experience has been good. My contact has been extremely helpful dealing with all my questions.
This software integrates seamlessly into our EMR system and has great options for sending appointment reminders to our patients.

Cons

Choosing patient pop over my previous web builder (changed on basis of what sales people told me ) was BIGGEST most costly mistake ever.
Not only do they continue to drive me to THEIR SERVICES, they refuse to customize the system to accommodate my own virtual server. WE CAN'T DO THAT" should be the motto of this company.
Most everyone talk to knows nothing even of most basic website elements and relays message. Horrendous website building experience.

Cons

When someone cancels appointment, it deletes from EMR software. Would prefer it kept appt in my system but said cancelled; this way less change someone is lost to follow up.
Terrible support, they responded by deleting my account and data. I responded and they have not replied.
Set up was confusing and not able to make changes based on what we require.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features64
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Brand Tracking
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Campaign Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Client Portal
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Desktop Notifications
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Engagement Tracking
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • Forms Management
  • HIPAA Compliant
  • Health Record Access
  • Intake Management
  • Lab Results
  • Live Chat
  • Marketing Automation
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewals
  • Prioritization
  • Push Notifications
  • Queue Management
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Review Generation
  • Review Monitoring
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Voice Mail
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Workflow Management
  • Total features105
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Brand Tracking
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Campaign Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Client Portal
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Desktop Notifications
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Engagement Tracking
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • Forms Management
  • HIPAA Compliant
  • Health Record Access
  • Intake Management
  • Lab Results
  • Live Chat
  • Marketing Automation
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewals
  • Prioritization
  • Push Notifications
  • Queue Management
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Review Generation
  • Review Monitoring
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Voice Mail
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Workflow Management

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne

PatientPop vs. Pomelo Health

See how PatientPop and Pomelo Health stack up against each other by comparing features, pricing, ratings, integrations, security & more.