PayDC Chiropractic Software Features

PayDC Chiropractic Software

Integrated EHR & patient management for chiropractors

3.65/5 (46 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Claims Management
Client Portal
Compliance Management
Confirmation/Reminders
Customer Database
Customizable Templates
Document Management
Document Storage
Electronic Payments
Exercise Library
Faculty/Staff Management
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Medical Billing
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
One-to-One Messaging
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Progress Notes
Records Management
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
SOAP notes
Self Service Portal
Third Party Integrations
Treatment Planning
Video Conferencing
Workflow Management
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API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Claims Management
Client Portal
Compliance Management
Confirmation/Reminders
Customer Database
Customizable Templates
Document Management
Document Storage
Electronic Payments
Exercise Library
Faculty/Staff Management
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Medical Billing
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
One-to-One Messaging
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Progress Notes
Records Management
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
SOAP notes
Self Service Portal
Third Party Integrations
Treatment Planning
Video Conferencing
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Claims Management
Client Portal
Compliance Management
Confirmation/Reminders
Customer Database
Customizable Templates
Document Management
Document Storage
Electronic Payments
Exercise Library
Faculty/Staff Management
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Medical Billing
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
One-to-One Messaging
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Progress Notes
Records Management
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
SOAP notes
Self Service Portal
Third Party Integrations
Treatment Planning
Video Conferencing
Workflow Management
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PayDC Chiropractic Software Feature Reviews

25 reviewers had the following to say about PayDC Chiropractic Software's features:

James F.

Great Job PAY DC!!!

2016-03-24

Pros

The product is seamless less integrated for easy billing. Clearing house directly connects, great for billing The training provided is second to none.

Cons

I would like a littel more practice management features, recall letters, appointment reminders, things like that!

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering PayDC Chiropractic Software

Software must be cloud, good billing and good notes, PAY DC hits all the above!

Source: Software Advice
Helpful?   Yes   No
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Heather C.

User friendly

2017-09-21

Pros

Cloud Based, Appointment Reminders, easy to do SOAP Notes and Care Plans.

Cons

Such as if we have an event, like sending out the text message reminders, can we send event reminders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Sunny T.

Great software......Time saving......Easy to lear....Get paid Faster..

2016-03-25

Pros

Easy Documentation Easy to learn Better integration with scheduling and claim generation report Integrated billing and clean claim Most efficient system Get paid on appeal and saved from audits.

Cons

Don't find any yet but only thing I feel it it doesn't work on Mac but you can still have parallel and have it on.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering PayDC Chiropractic Software

I am the Physical Therapist and have been running multidiscipline practice from approx 2 years. I switched from Web Pt to Pay Dc. To be honest It was the best decision I have ever made. The software is easy to learn. Document is very effective and saves lots of time in claim generation and submitting to insurance company. The software is very customizable and every provider can make their own flow of documentation which is very easy to create care plan and SOAP notes. The best thing I like is it is very compliance and you can run various practice analysis report in seconds which as a private practice owner we want to do all the time to see how effective the practice is. The don't charge you unnecessary for extra admin provider and always work with you to help your practice more efficient. I understand technical support was not great but lately it is very effective. Co founder is one of the best person I ever met who knows what he is doing and talking about. He is always available to help you with any issues you have with software and he also involve personally for any audits you have to help you out. He is not only co founder of it but also compliance office and knows more than any software company about billing and coding. He always speaks in conferences and APTA NJ group how to become more compliance. The software also has reminder appointment to go as well they are working on developing to send text messages too,. .. In short If you want to be more efficient in private practice not matter you are DC, PT or Acu I would strongly suggest this software. I would give 10/10.

Source: Software Advice
Helpful?   Yes   No
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Dr K.

Best Choice for Chiropractors

2020-01-19

Doctors who put risk management first, and care about maximizing on insurance reimbursement while minimizing denials, should give PayDC a chance.

Pros

It is easy to use, short learning curve, and ease of filing claims. I like the flow from initial exam, to running through the SOAP notes, it makes sure you don't leave anything out.

Cons

It is not easy running any business, specially in a world of entitlement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Hope R.

PayDC or not?

2014-10-31

Pros

We almost never have a return claim. It notifies us if there is a rejected claim and it's easy to use when correcting a rejected claim.

Cons

There is no click and drag option in the appointment scheduler.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering PayDC Chiropractic Software

Consider a product that offers a robust front and back office management software. More work with fewer clicks is always recommended. Use a reporting system that offers flexibility to control what populates on each report.

Source: Software Advice
Helpful?   Yes   No
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Anngelic M.

Software experience

2016-11-21

I like the accounting features in regard to posting and balancing of patient ledgers.

Pros

The accounting features and the ease of claim submission.

Cons

The inability to generate patient lists based on criteria such as insurance carrier or self-pay status without having to export to Excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Hope R.

PayDC

2015-05-05

Software works fantastic for back office, creating claims to submit to insurance and .

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from PayDC Chiropractic Software


At PayDC, we are consistently upgrading our cloud technology platform to provide the most robust and reliable system performance. In addition, we are regularly enhancing our software application by responding to the direct suggestions of our users. Our EHR-certified software is fully integrated and highly customizable to meet the needs of different practices with appropriate user training. Our brand new, industry-leading D2P (¿Direct-To-Payer¿) billing platform puts your practice virtually online with payers so that you will be able to know the exact status of your claim at any point in time. This saves you time and money, reduces preventable errors, and and will increase the profitability of your practice. Our Customer Service team is available to meet our clients¿ needs Monday ¿Friday from 9am ¿ 6pm EST.

Sincerely,
Craig H. Scott, CEO

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Michael W.

Affordable but very limited Capabilities

2015-12-10

Pros

The system produces clean claims that get us paid and will notified you when a rejected claim and what needs to be fixed.

Cons

Our biggest compliant is that it is slow and one dimensional.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering PayDC Chiropractic Software

If you are a busy office this software will slow your operation down. Reports are limited and there is little in the way of patient generating reports to assist in patient management and internal marketing.

Source: Software Advice
Helpful?   Yes   No
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Vincent G.

Overall positive.

2017-07-19

Pros

Product was excellent in helping me stay compliant with my notes.

Cons

I had not used the billing service because the office outline clearinghouse with the option of free was a better choice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
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William E.

PayDC Evaluation

2014-09-04

Pros

I like the report generator system and the visual areas to mark complaints.

Cons

We are trying to get these resolved through PayDC's trainers and the billing clearinghouse.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

5/10

Recommendations to others considering PayDC Chiropractic Software

Make sure you understand the system perfectly and have all the correct provider numbers set up.

Source: Software Advice
Helpful?   Yes   No
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Maria L.

Overall a good product

2014-06-10

Pros

As I check a patient in, the doctor sees it and can generate a note quickly (using the last visit's info as a starting point, so there is very little to change before completing that day's visit), and once the note is created, it creates a corresponding claim. This eliminates multiple entries of the same information.

Cons

I can't see payments easily on the same screen as claims, and the statements leave a lot to be desired.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering PayDC Chiropractic Software

If you are a non-par doctor that bills insurance for your patients beware! PayDC really works best with in-network docs. Billing can be a nightmare!

Source: Software Advice
Helpful?   Yes   No
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Kyle C.

Avoid like the plague

2015-06-27

Pros

On the surface it is user friendly... but only on the surface

Cons

When going through the history of a new patient, typically if you don't select an entry it will not populate in the report.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

1/10

Recommendations to others considering PayDC Chiropractic Software

Anything is better than PayDC. Terrible product, terrible support.

Source: Software Advice
Helpful?   Yes   No
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Tracy S.

Speedy chart notes

2014-09-16

Pros

The EHR is amazing. It's easy to chart accurately and quickly.

Cons

It is hard at a glance to see what the patient balance is.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering PayDC Chiropractic Software

Make sure you take a real look at the accounting side of the software.

Source: Software Advice
Helpful?   Yes   No
Read more
Case P.

Good Program

2017-02-15

Also, very easy to generate quality IR's for PI cases when the patient fills the PW out online.

Pros

I like everything about it

Cons

Customer support is a bit slow getting back to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PayDC Chiropractic Software

No

Source: Capterra
Helpful?   Yes   No
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Madison K.

CUSTOMER FEEDBACK:

2016-11-16

He always calls/emails me back with a timely response and has been overall the best Customer Service representative from PAY DC.

Pros

It is easy to use and has great features. Our billing and patient accounts are easy to access and the balances are easy to read.

Cons

When a patient buys a product we sale the majority of them buy more then 1.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimberly W.

Up to date Chiro Software

2018-03-15

Pros

Catches less mistakes and allows to send better claims to insurance companies.

Cons

The systems does mend to errors that aren't really errors but actually patient based complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
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Jenna W.

2012-02-16

It meant a lot to me to be able to talk to a person and not a machine, and they have all been extremely patient and helpful.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Damon N.

Could be A LOT better.

2016-09-09

Pros

It works in the sense you can enter a note and process a claim.

Cons

Way too tedious to have to constantly change things for each patient and when you have a high volume practice this can can be annoying and take up a lot of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

1/10

Recommendations to others considering PayDC Chiropractic Software

See what else is out there. Yes this will get the job done but over all its horrendous.

Source: Software Advice
Helpful?   Yes   No
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Lisa G.

2013-04-17

I would have kept my existing EMR software, but the PayDC software would not keep the diagnosis codes in the system for us to use only the billing portion and my staff would have had to look up and hand key the diagnosis codes each time a claim was generated.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Paul R.

Poor Compliance | Inconsistent features | Don't care about customer feedback

2021-02-18

I've used PayDC for 6 years and even though my life sucks every time I do notes, I'm stuck with it. They ignore the same issues year after year while they work on "new improvments" that no one cares about. Worst of all, PayDC holds your notes hostage while you continue to pay fees. It's one of the most frustrating aspects of my business, seriously.

Pros

I like cloud-based, all-in-one systems for the easy access, however it only works on PC's .

Cons

Apparently, they dont care about keeping you compliant and getting paid

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jake W.

Focus on billing not EHR

2018-10-16

Of the systems I have used and worked with this is definitely towards the top, but make no mistake... there are some issues.

Pros

It becomes apparent quickly this software is focused on billing and coding and not on patient interface.

Cons

I really feel like the front desk and the EHR portions of the system are "par for the course". I wouldn't say they are better than any of the other software out there, but there is customization ability and that helps. It takes awhile to get everything set up (too long) and then it is click heavy to utilize.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Don D.

Great product. Great company.

2014-03-04

Pros

It literally takes me less than a minute to update a patient's record on a regular visit, yet I am in compliance, have a professional record of the visit, and have the appropriate codes ready to be filed.

Cons

No complaints with this company. I have been satisfied.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering PayDC Chiropractic Software

Try it before you spend money elsewhere. You need to give it a serious look.

Source: Software Advice
Helpful?   Yes   No
Read more
Andrew R.

Every Chiropractor Should Have This Program

2017-01-09

This lets you go back to focusing on treating and healing patients instead of worrying about your notes.

Pros

Ease of use and accuracy of documentation options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert B.

It is the best Software product on the market for what I need!

2016-03-23

Pros

The system is easy to personalize for your practice needs and future changes that may come about.

Cons

The first time you set up a patient in the system it takes a little time!

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering PayDC Chiropractic Software

Be honest and try to be as accurate as you can be with what you are evaluating!

Source: Software Advice
Helpful?   Yes   No
Read more
Kevin S.

Chiropractor using PayDC for almost 2 years and going strong

2016-03-29

Pros

Because it's cloud based it's easy to access from many computers without having to download tons of software and it gives me peace of mind that even if one of my computers goes down I won't lose all my patient data.

Cons

I've been using it for a year and a half and have nothing bad to say about it. Minor issues are corrected immediately by the support team who are always very helpful.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering PayDC Chiropractic Software

Compare this to other systems and you'll see the difference.

Source: Software Advice
Helpful?   Yes   No
Read more