Perfect Features

Perfect

Web-based customizable home health software

3.92/5 (74 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Assessment Management
Audit Management
Automated Scheduling
Bereavement Management
Billing & Invoicing
Calendar Management
Care Plan Management
Caregiver Scheduling
Charting
Chat/Messaging
Claims Management
Client Management
Collaboration Tools
Communication Management
Compliance Management
Contact Management
Customizable Reports
Dashboard Creation
Data Synchronization
Data Verification
Data Visualization
EMR/EHR
Electronic Signature
Employee Management
For Non-Medical Care
HIPAA Compliant
Insurance Management
Live Chat
Medication History
Mobile Access
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Real Time Data
Records Management
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Task Management
Time Tracking by Client
Volunteer Management
Workflow Management
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API
Activity Dashboard
Alerts/Notifications
Assessment Management
Audit Management
Automated Scheduling
Bereavement Management
Billing & Invoicing
Calendar Management
Care Plan Management
Caregiver Scheduling
Charting
Chat/Messaging
Claims Management
Client Management
Collaboration Tools
Communication Management
Compliance Management
Contact Management
Customizable Reports
Dashboard Creation
Data Synchronization
Data Verification
Data Visualization
EMR/EHR
Electronic Signature
Employee Management
For Non-Medical Care
HIPAA Compliant
Insurance Management
Live Chat
Medication History
Mobile Access
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Real Time Data
Records Management
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Task Management
Time Tracking by Client
Volunteer Management
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Assessment Management
Audit Management
Automated Scheduling
Bereavement Management
Billing & Invoicing
Calendar Management
Care Plan Management
Caregiver Scheduling
Charting
Chat/Messaging
Claims Management
Client Management
Collaboration Tools
Communication Management
Compliance Management
Contact Management
Customizable Reports
Dashboard Creation
Data Synchronization
Data Verification
Data Visualization
EMR/EHR
Electronic Signature
Employee Management
For Non-Medical Care
HIPAA Compliant
Insurance Management
Live Chat
Medication History
Mobile Access
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Real Time Data
Records Management
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Task Management
Time Tracking by Client
Volunteer Management
Workflow Management
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Mobile apps

iOS App


0 reviews

Android App


0 reviews

Perfect Feature Reviews

25 reviewers had the following to say about Perfect's features:

Rommel P.

Great!!

2017-09-21

ease of use

Pros

Customizable forms and reports mobile app for foolproof verification of visit ease of pushing documents to doctors for signatures

Cons

extra charge for fax capability

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah F.

It's a really good EMR system. I like the overall features

2018-06-01

Pros

There's a lot of customizable reports.

Cons

It glitches sometimes, the app isn't that great and it doesn't capture the whole website. There are some technical stuff on the website that could use more help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Intuitive navigation

2018-05-30

Pros

Relatively easy navigation, mobile app and desktop site work well together, customizable dashboard and notes are nice feature

Cons

Tech support / customer service is courteous and friendly, and issues get resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

Save your money

2018-11-28

Overall, I wouldn't really recommend Perfect. Tech support is nice, but ineffective. It is too expensive for the loss in productivity caused by the lagging and counter-intuitive processes required to chart correctly.

Pros

The best thing about this software was the option for a mobile app that allows clinicians and patients to electronically sign route sheets.

Cons

Route sheets do print with notes upon invoicing, but they are often split between pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah S.

Perfect is better than the old software we used, but lacks a few key things.

2018-05-29

Ease of access for mobile in our home health program.

Pros

The options for mobile use are especially valuable.

Cons

The interface is a little unintuitive and that front home page is very crowded and difficult to read.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

perfect is a great product for home health professionals

2018-06-04

its hard to use

Pros

copying of notes is easy, all information is in one format , easy to see visits, scheduling patients is easy in calendar form

Cons

This software needs a lot of training to get to use it easily. this is not user friendly at all , your integration of use is harder that the previous software we were using. the old software was so user friendly you can learn on your own. while your software was hard to use and would need hours of training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Alicia R.

Good experiences from Customer support and very respectful.

2017-09-22

Lower rates and able to design some aspect of the system based on our company's needs.

Pros

Customer service is very patient to most of your request and tries to solve request.

Cons

Still in the early phase of transition, still needing a lot of revisions. Some features are still not imbedded on the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle G.

Perfect

2018-11-13

I can call their customer support for questions. There are alot of glitches. At times there are glitches the whole day and interrupts my work

Pros

The calendar feature is easy to use and can see the scheduled visits

Cons

At times there are glitches, there are errors and it is slow to load at times

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike J.

Close to Perfect (

2018-10-09

As a part of billing service, I have used/dealt with a lot of software and customer service reps and I have to say that Perfect's customer service is excellent.

Pros

Creating a Traditional Medicare or Medicare Advantage claim is easy.

Cons

Still uses an Ability Certificate for submission of claims. Hopefully, they can work on that and eliminate it all together.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Maureen L.

Elsmar Home Health Care

2019-05-01

The transition of Oasis C2 to OASIS D has caused us a little delay with some of our POC info not transmitted to the 485.

Pros

And also love the reports

Cons

Customer support is at time not timely with problem solving, causing us to make call back s to resolve the issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Greg B.

Perfect review

2018-10-08

Satisfied

Pros

The daily notes are easy to document on when you are seeing the patient

Cons

Oasis forms are some times disorganized and then the computer will kick me off the program

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 11-50 employees)

Perfect Review from OT

2018-10-09

Dislike it.

Pros

Accessing notes from calendar is relatively simple

Cons

The fact that you can’t access other required documents from your note is a waste of time.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Customer service was top notch

2018-05-30

Pros

Ability to maintain focus on patients in the main menues, being able to multi task if need be in a busy office this is crucial

Cons

The photo attachment system for wound care other than that i have no real other complaints, the whole software was good

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David G.

An easy program to navigate and use. Functional and fairly intuitive to navigate.

2018-05-29

Easy to use but the server response time is too slow.

Pros

Everything is easy to find on the main screen for each patient.

Cons

They changed the server hosting the program and response time is frustratingly slow. Several agencies that used the software moved to other programs since the server response just hangs.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Been using note-e-fied for documentation over the last year with multiple Home Health companies

2018-05-29

Again it helps to document and is easy to plot visits which helps when getting things done for work.

Pros

Ease of use, good customer support, overall ease to plot visits and document notes, ability to communicate on messenger

Cons

Sometimes it can be a little confusing finding what documents go in which folder, or finding whats needed when clicking on the calendar

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Medacel P.

very good customer support team

2018-06-06

Pros

much detailed, more compliant with Medicare rules and great customer support always available and they are so friendly

Cons

too manual, like when clicking on documents there is still separate button to download it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Richelle S.

Patient documentation

2020-08-28

Perfect is a good quality documentation resource for patient care to use in interdisciplinary systems

Pros

This software allows the user to enter in all documentation that he or she wants to enter without having to follow a form.

Cons

Inability to carryover information from consecutive note to next without cutting and pasting material from previous document.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Maureen L.

Very good customer support. Willing to customize to match agency needs.

2018-06-02

Reports that help with the daily flow of the back office, the ease of imputing data for the field staff and back office.

Pros

The ease of use. Great customerservice. The software is very updated to the current CoPs and regulations.

Cons

At times there is a slow follow through. I have asked for the new visit notes to be uploaded to my visit notes in order that we can utilize the updated care plan features, and to track the teaching completed by our field staff, to date this has not been done for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Suzanne A.

Good access and good options.

2018-05-30

Access to admit patients, look up patients for various reasons, access to H & P's etc.

Pros

That we can call customer service and if there is a glitch in our software, the IT team corrects the problem.

Cons

Not really anything bad about the software that I can specify. I will say that sometimes the IT people do not return my calls on an issue I may be having.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven D.

Most of the software is pretty good. It seems to have lots of different features and lots of reports

2018-05-29

It is web based and I like that.

Pros

I like that I can create any kind of report that I need and that I can add as many contacts as I need.

Cons

Customer support is overseas in the Philippines and it sometimes takes a while for them to get back to me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole T.

Not user friendly for therapists

2018-09-28

Pros

Unlike many other programs, there are a lot of free type areas painting a better overview and picture of the patient that is often lost in the endless check box sea in other programs

Cons

More difficult to assess progress in goals between assistants and therapists tx the same patient. Doesn't pull over the reason for home bound, precautions, doctors, etc.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Nenita A.

dependable and reliable

2017-09-18

Pros

this software has an answer to all the quetions and needs of the company especially day to day reports that has to be generated everytime

Cons

the data presented on the screen is overwhelming to the eyes, you really have to acquaint yourself first which data you are going to zero in

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Alicia R.

Noteefied perfect hh data system

2018-10-09

User friendly and cost effective w current rate and customer service friendly and accommodating.

Pros

User friendlyand offers training support for staff and new upgrades.

Cons

Too slow in pulling data when toggling from one patient to another .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael C.

Thus far its been great working with Perfect software.

2017-09-22

Pros

Great for running reports. Makes it easier for budgeting.

Cons

Some work on some of the pages. Some information does not populate to some pages that should be! In some cases , it does populate but not easily found. Generally speaking its an efficient software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Brenda C.

Great software!

2018-09-28

Pros

Easy to use Easy access to patients charts

Cons

You can’t see who made the last edit on anything

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more