Perfect Pricing Plan & Cost Guide

Perfect

Web-based customizable home health software

3.92/5 (74 reviews)

Perfect Pricing

Pricing model: Subscription

Free Trial: Available

Contact Note-e-fied directly for detailed pricing information.

Competitors Pricing

TheraNest

Starting from: 39.00/month
Pricing model: Free, Subscription
Free Trial: Available

WebPT

Starting from: 59.00
Pricing model: Open Source

Denticon

Starting from: 299.00
Free Trial: Available

Perfect Pricing Reviews

Pros

  • It is super easy to use and not time consuming like some of the other home health programs I know. I love that I don't have to spend hours documenting with this program.Julie C.Read the full review
  • This software has a lot of valuable features that can be customized to every users job title/responsibility. One of my favorite and helpful feature of Perfect is the Dashboard.Jojette S.Read the full review
  • Easy to navigate, Customer Service reps are nice. They have been very helpful during our transition.JENNIFER H.Read the full review

Cons

  • The TAC for private insurance is a little bit confusing. This software is not working with Mozilla.Joana F.Read the full review
  • Nothing that's really bothersome. The system does lag sometimes though especially when i used it non stop for a couple of hours.Prettnie G.Read the full review
  • It is missing a lot of functionality I've seen in other agency software. It's very hard to navigate.Renee E.Read the full review
82%
recommended this to a friend or a colleague

8 reviewers had the following to say about Perfect's pricing:

Whinley M.

It is difficult.

Used daily for 6-12 months
Reviewed 2018-08-02
Review Source: Capterra

Pros
The fact that it is web based and can log in anywhere is the main reason you would want this, but besides that that is it.

Cons
The user interface and user unfriendliness of this software is ridiculous. The only thing thats making this software keep on going with other offices is the price as it is cheap and the customer service is good.

Response from Note-e-fied


Hi Whinley,

Thank you for your feed back. We will be reaching out to you shortly to get more in site on what we can do better. We would also like to schedule some trainings to assist with any issues you may have. We look forward to speaking with you soon!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

William P.

Poor, issues; billing, Q&A, recocilations, techs are untrained and unaware. Software is Not ready.

Used daily for less than 6 months
Reviewed 2017-07-22
Review Source: Capterra

Learned a valuable lesson don't use somthing just beCuse ita alottle less expensive amd comes in a nice package. We will no llonger be using thia product. Its cost us ao much time and lost productivity.

Pros
None that I can think off hand. This software and its company are not ready to for the public to use.

Cons
There is just to much to list. Nothing really functions as it should, the company is extremely slow in fixes, they want us to fix things 1 file at at time, thats impossible to do when we see +100 patients a day. Please be warned this product is not ready for the you to use..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Anonymous

Save your money

Used daily for 1-2 years
Reviewed 2018-11-28
Review Source: Capterra

Overall, I wouldn't really recommend Perfect. Tech support is nice, but ineffective. It is too expensive for the loss in productivity caused by the lagging and counter-intuitive processes required to chart correctly.

Pros
The best thing about this software was the option for a mobile app that allows clinicians and patients to electronically sign route sheets. I also initially liked the idea of customizable reports to track documentation and approvals. However, after using the product, the mobile app is riddled with glitches, is difficult to use, and signatures usually do not come out correctly (if a patient has wiggly hands, the signature will not stick). The reports are also not as customizable as we had initially hoped for (limited filters, having to run multiple reports in order to achieve a singular goal, inaccurate numbers and charts overlooked).

Cons
The software is very slow and full of glitches. It often crashes, or takes so long to load that it just freezes up. Tech support does try to address the issues as they come, but a lot of complaints result in the usual 'user error' and nothing is resolved. Route sheets do print with notes upon invoicing, but they are often split between pages. A correction on this is a special request and will actually cost customers money. The software is also very difficult for clinicians to navigate, as it is not the most intuitive product on the market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

Minimize review

Katie B.

Affordable and friendly, but crashes occasionally.

Used daily for 1-2 years
Reviewed 2018-10-09
Review Source: Capterra

Overall I would recommend this company to fellow agencies. The staff are friendly, the software is easy to maneuver, and it has all the features you can ask for for half the price. You won't find a better deal anywhere else.

Pros
I like that everything is out in the open. I don't have to hunt around for what I want and if for some reason I can't find exactly what I'm looking for, I can always call their friendly customer service line.

Cons
Generally the software gets the job done, however, there has been a few too many times that I had to call in regards to the software crashing/giving me error messages. They are usually fixed within the hour, but nevertheless, it is what I like least about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Robert O.

Perfect could be perfect but not yet.

Used daily for less than 6 months
Reviewed 2018-06-01
Review Source: Capterra

Makes my work fairly convenient.

Pros
It's fairly easy to use; love the oasis export feature; value for your money, you get what you pay for.

Cons
navigation through different areas needs improvement; looks too cluttered; a lot of areas are redundant and needs updating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Nathalie P.

Lacking, as far as PT is concerned

Used daily for less than 6 months
Reviewed 2019-02-23
Review Source: Capterra

It's works esp if you have lots of notes to do, but it's not perfect in my opinion if you want easy but comprehensive documentation.

Pros
Most everything is in one page, no tabs to click open to get to different parts of the chart. It doesn't ask for much information, if you don't wanna be bothered with that, I guess.

Cons
MMT and ROM values don't populate (in case most values are the same), you have to put in everything one by one. Only option to skip a part is if you want to refer the UE to OT (what if there's no OT service but there's no problem with the UE? you still have to tick 5/5 for each little box...no N/A option to skip all that and still have the UE covered). I've used a different software that populates the values for each major joint in case they're all the same. Saves time! DC Summary does not populate Initial Eval results...so you have to re-enter Initial Eval results then enter your DC status results. That other software I used enters the Initial Eval results right next to the DC status that you have to fill out so it's so easy to compare progress, no need to dig and find the initial eval again. I have a long list of other things but this box limits what I can write.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

Minimize review

Alicia R.

Noteefied perfect hh data system

Used daily for 1-2 years
Reviewed 2018-10-09
Review Source: Capterra

User friendly and cost effective w current rate and customer service friendly and accommodating. Some upgrades from time to time needed since new final CoPs changes otherwise satisfied. Just slow with request for revisions.

Pros
User friendlyand offers training support for staff and new upgrades.

Cons
Too slow in pulling data when toggling from one patient to another .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Dandino A.

Perfect

Used daily for less than 6 months
Reviewed 2018-09-28
Review Source: Capterra

Pros
I like all the features and capabilities of this system. It provides all the essential elements for a home health company. Customer service is well valued by the company, addresses all issues and very much flexible in terms of incorporating user's ideas to fit the agency's requirements.

Cons
The layout. It's okay for me because I consider myself as tech savvy but for some who are not, they prefer to have a simpler layout in terms of visuals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review