Petal Scheduling (PetalMD) Features

Petal Scheduling (PetalMD)

Schedule management for physicians

4.02/5 (65 reviews)

Petal Scheduling (PetalMD) Feature Summary

  • Activity logging
  • Absence request entry by physicians from any device
  • Mobile app for iOS & Android
  • Visual scheduling tool
  • Virtual bulletin board
  • Excel-compatible equity reports
  • Shift & task swaps
  • Absence management
  • Action management
  • Activity management
  • Activity tracking
  • Shift assignment follow-up for each physician
  • Automatic notifications
  • Data sync with external calendars including Google & Outlook
  • Change tracking
  • Secure messaging
  • Customizable reporting
  • Email notifications
  • Planning tools
  • Real-time reporting of assigned shifts
  • Templates for typical periods
  • Activity dashboard
  • Availability management
  • Appointment management
  • Automated scheduling
  • Group scheduling
  • Customizable categories
  • Action planning
  • Event scheduling
  • Activity monitoring
  • Personalized profiles
  • Call list management
  • Approval process control
  • Action item tracking
  • Collaboration tools
  • Administrative reporting

Competitor Feature Comparison

API
Absence Management
Access Control
Action Item Tracking
Action Management
Action Planning
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Appointment Management
Approval Process Control
Assignment Management
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Calendar Sync with Google
Call List Management
Collaboration Tools
Communication Management
Customizable Categories
Customizable Reporting
Data Synchronization
Electronic Payments
Email Notifications
Event Scheduling
Personalized Profiles
Planning Tools
Real Time Reporting
SSL Security
Template Management
Learn moreCompare App
API
Absence Management
Access Control
Action Item Tracking
Action Management
Action Planning
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Appointment Management
Approval Process Control
Assignment Management
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Calendar Sync with Google
Call List Management
Collaboration Tools
Communication Management
Customizable Categories
Customizable Reporting
Data Synchronization
Electronic Payments
Email Notifications
Event Scheduling
Personalized Profiles
Planning Tools
Real Time Reporting
SSL Security
Template Management
Visit WebsiteCompare App
API
Absence Management
Access Control
Action Item Tracking
Action Management
Action Planning
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Appointment Management
Approval Process Control
Assignment Management
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Calendar Sync with Google
Call List Management
Collaboration Tools
Communication Management
Customizable Categories
Customizable Reporting
Data Synchronization
Electronic Payments
Email Notifications
Event Scheduling
Personalized Profiles
Planning Tools
Real Time Reporting
SSL Security
Template Management
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Mobile apps

iOS App


36 reviews

See all iPhone Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


16 reviews

See all Android Apps

Petal Scheduling (PetalMD) Feature Reviews

25 reviewers had the following to say about Petal Scheduling (PetalMD)'s features:

Ajay Kapur

Great for managing the schedule but not for making the schedule

2018-03-13

Better schedule management that is automated.

Pros

The UI and functions for schedule maintenance are easy to use and looks clean.

Cons

Needs more features specifically related to communication directly from the schedule to non-petalMD users. Also the ability to create the schedule does not work well with complex schedules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Ajay,

Thank you for your kind words about our interface! About the ability to create complex schedules, our software usually has a solution for each reality. Do not hesitate to call us and we can talk more about your particular situation!

Read more
Christina Kim

Very easy to maneuver

2018-03-16

Pros

Love checking the schedule on my phone and getting notifications.

Cons

Otherwise the new interface looks great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Christina,

We're glad to see that you like our mobile app and notifications feature! Thanks for the feedback!

Read more
Michel Tremblay

Great software, easy access to schedule from my phone

2018-02-02

Real-time calendars eliminates risks of communication errors that used to happen before.

Pros

I like the app design of the calendar and the notifications on my mobile phone.

Cons

I can't thing of anything, it does what it needs to do. Maybe too many features I don't need to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Michel,

Thank you for your amazing feedback!

Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

Great but expensive

2019-12-06

I mostly enjoyed the ability to share the calendars through this product on my different other calendar organizers, this was done in style for sure.

Pros

Design is elegant and intuitive with colour coding and the like, very easy to use, synchronized with different calendars easily with no hassle which is a huge plus, messaging service was very well integrated.

Cons

Main thing was cost, our hospital had to move to a much inferior product because if the significant increase in the cost of service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jean-Philippe Paloux

Very good app

2018-03-13

Pros

Updates fix things Good support Integrates well everyone, multitasking, personnal events too Calendar is great on the app

Cons

Interface not as intuitive Mobile app buggy for messages and shift switches Pricey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Jean-Philippe,

Thank you for your feedback. Please do not hesitate to contact our support team for any unexpected behavior from our app. We are there to assist you. You might also want to contact our sales team to look at which features might better respond to your group's needs.

Read more
Marisol Sanchez

Easy to see my schedule and collegue's schedule

2018-03-13

Able to share my schedule with husband, automatically transfered to iphone.

Pros

I like that my schedule is automatically exported to my iPhone Calendar

Cons

Would like to see the text of message (for messages and offers-exchanges) directly in my email account instead of logging every time to petal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Marisol,

Glad to see that you like our absence management features and the synchronization with your iCal! The necessity to login to see the PetalMD messages exist for security purpose. Still, we appreciate your opinion and we'll see what we can do. Thanks for the feedback!

Read more
aran bala

Overall good, mobile experience is not great

2018-03-13

online scheduling is great, makes trades very easy

Pros

works well for scheduling, trades are easy. Design is intuitive, and easy to navigate.

Cons

Unsure if able to push shifts to mobile device (e.g. google calendar). On screen guides are a pain and difficult to get rid of (e.g. guides show up all the time, not just once).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Aran,

Nice to see that you like our overal design and particularly the shift trade features! Regarding the on-screen guide, we identified the one you're talking about and there was indeed a repetition issue. We have since corrected it. As for the trades, we're taking note of your suggestion, thank you!

Read more
Andrea Lalonde

Scheduling made easy! The ability to view my schedule and those of my colleagues has been great!

2018-03-13

Pros

Layout, accesibility, ability to transfer tasks to other colleagues with ease. I also appreciate having access to all of my colleagues' contact information in order to facilitate communication.

Cons

Perhaps there could be a feature involving live chat with colleagues and the ability to send patient related documents to other members?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Andrea,

We're glad to see that you like the group schedule and shift transfer features! About the ability to send patient related documents, well... you can! Here's more info: https://support.petalmd.com/hc/en-ca/articles/115003906826-How-to-send-a-message

Read more
Mark Saul

Better scheduling, with clear organized calendars.

2018-03-16

Pros

Ability to share confidential correspondence and documents, physician to physician and within formal groups.

Cons

I need a calendar I can glance at, not one requiring each day to be clicked on for more information

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Mark,

Thank you for your feedback! Good to hear you're pleased with our secured document exchange functions. Please note that we are currently working on an upgraded version of the Android app, so it will soon be more user friendly. Therefore, if you have any enhancement requests, please do not hesitate to share them through your help center.

Read more
Jay Green

Pretty smooth scheduling/trading

2018-03-17

Pros

Reasonable mobile interface.

Cons

Shift trades for shifts on the Marketplace are awkward. Mobile interface is not as user-friendly or as functional as the web-based version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Jay,

Thank you for your positive review about the conviviality of navigating our software. We're always listening to users' advice, so that we can upgrade the interface periodically! Speaking of which, we're currently looking at the issue you mentioned about the marketplace. So, please don't forget to visit our What's New section in your help center for all our latest innovations from time to time.

Read more
Sabrina Tung Barnett

Organized, simple and efficient

2018-03-14

Too many notifications via email and would be nice to get a preview or something of what the notification pertains to vs.

Pros

Simple, nice interface. Functional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Sabrina,

It's nice to read such kind words, thank you!

Read more
Andreane Fraser

Does the job well.

2018-03-16

I get my schedule every trimester and mail with my colleagues

Pros

Internet accessible, overall good, syncs with other calendars, mail is good to use, easy to see my colleagues schedule

Cons

Also, the automatic scheduler tends to do weird things like make sure you work an evening before a day off and doesn't regroup shifts easily (lots of lonely shifts)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Andreane,

Good to hear that you appreciate our group schedule and synchronization features! About the "weird things" you mentioned, there are ways to correct this, but it depends on your physician group's rules and reality. We encourage you to call our support team if you want to discuss your particular situation!

Read more
Jody Bothwell

Tedious to schedule work events. Far too many clicks necessary.

2018-03-14

Pros

That I can access it from a mobile platform. Calendar view is improved now that I'm using an Android device.

Cons

When filling in weeks of schedule months in the future, after each event is scheduled and then confirmed, being sent back to today's date and having to navigate back to where you were. This is exceedingly tedious and frustrating. It triples the time required to set a schedule in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Jody,

Glad to know that you like our Android application! Please note that you can now select every date you need for absences on a single calendar page. More info here: https://support.petalmd.com/hc/en-ca/articles/115004788603-How-to-add-multiple-absences

Read more
Charles Antoine Breau

Very easy access, and user friendly

2018-03-13

Pros

Petal MD makes this very easy with its new platform and the application

Cons

would like the app to allow automatic login features like fave recognition, or thumb print I would also like the app to be able to syng in our other calendars. communication between physicians should be more like a messenger type chat, rather than email type.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Charles,

It's nice to read a review like yours, because with every solution and feature we develop, we want to save physician's time. Please note that with the Standard and Advanced plan, your calendar should be able to synch with Google Agenda, Outlook and iCal.

More info here: https://support.petalmd.com/hc/en-ca/articles/115003905346-How-to-synchronize-my-calendar

Our secure messaging system is also presently being analysed by our product team, so you will see improvements coming out in the next few months.

Thanks for your feedback!

Read more
Fady Youssef

Good customer support. Sometimes difficult to use on my cell phone.

2018-03-13

Pros

Customer service, the fast response and proactive action when an issue arises. The template is user friendly.

Cons

Sometimes Difficult to use app. Limits applications. It seems like not all functions are available on the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Fady,

We're really happy to see that you like our proactive customer service team, thank you! About the mobile application, please note that we are currently working on some upgrades.

Read more
Dorota Nowodworski

Users are happy with it. Some challenges with planning.

2018-03-13

Pros

User friendly interface, good mobile app. Prompt responses to help requests.

Cons

Planning support. Had a lot of difficulty when we needed to make multiple simultaneous changes to the schedule. Also didn't get much in the way of guidance for advanced planning so never tried this, though we are paying for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Dorota,

Thank you for your kind words about our interface and our shift trade features! As you know, we're currently on the case regarding your advanced planning request, we hope you'll like the new features!

Read more
Daniel Vilensky

Not physician centric. Very hard to adjust schedule

2018-03-13

Pros

Accessibility by smartphone app is easy. Access to colleagues contacts.

Cons

Glitches syncing with apple calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Daniel,

Good to see that our application makes your communications easier! About the inability to offer a shift posted on the marketplace, we've heard your concern and we're looking for a way to correct this. Thank you for your feedback!

Read more
Jon Dean

Using this site is mostly awkward and difficult to have learners learn how to use it.

2018-03-19

Pros

The menu system and over all interface is great and easy to navigate.

Cons

The oncall dashboard view only can be viewed one week at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Jon,

We're glad that you like our overall interface! Regarding your comment, some hospital administrators do have access to add phone numbers; it depends on the options chosen by your hospital. Don't hesitate to call our support team for more information!
https://support.petalmd.com/hc/en-ca

Read more
Shannon McCarter

easy to import into other calendars and easy to switch shifts

2018-03-19

Pros

can add personal scheduling to one calendar - easy to see marketplace shifts available for trade or transfer

Cons

difficult to see other colleagues schedules for greater than one week. makes trading a little more difficult

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Shannon,

Thank you for your great feedback! Your comment about the trade feature was very pertinent, as we are always looking for ways to make our app easier to use. Again, thanks for the feedback.

Read more
Nicholas D'Aloisio

Very easy to use.

2018-03-13

Pros

I like the new app as well. The calendar visual is also nice.

Cons

I cannot offer an already posted shift in a trade but instead have to remove my posted shift before offering it to someone else. Tedious at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Nicholas,

Glad to see that you like our shift trade feature and that you find it user friendly. Regarding the possibility to trade an already posted shift, we'll see what we can do, thank you for your feedback!

Read more
Jess Leah

easy scheduling and trading

2018-03-13

Pros

Easy transfer of calendar to sync with my phone

Cons

errors occasionally with shift trades, resulting in multiple emails between users to clarify. Difficulty commenting on already posted trades.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Jess,

Thank you for your kind words regarding the calendar synchronization and shift trade features!

Read more
Cynthia Papineau

excellent

2018-03-13

Pros

The weekly reminders of my schedule are very appreciated.

Cons

The application is sometimes slow to use and to start. I cannot see anything else to write in that case!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Cynthia,

Thank you for taking the time to positively review our software! About the applications, we are constantly working on them and release new versions periodically, so be sure to check back. Do not hesitate to communicate any concern you may have, we will be pleased to consider them.

Read more
Fiona Menzies

I like using PetalMD but feel it could be more user friendly and help me schedule tasks easier

2018-03-17

Pros

I like the calendar format and ability to easily switch between specialty call schedules.

Cons

That said customer service is excellent and has always helped me figure out any issues I may have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Fiona,

Thank you for your positive review of our customer service!

As for your current package, if you feel the Advanced plan (automated scheduling) could be useful for you and your group, do not hesitate to write to us at info@petalmd.com or to book a custom demo :
https://www.petalmd.com/en-ca/scheduling-software-demo

Read more
DUNCAN MCILRAITH

physician user and now group planner at medium sized teaching hospital

2015-11-26

PROS: intuitive, easy to navigate, useful bonuses like email notifications to group members automatically built in.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Carlye Jensen

quick response from customer service. easy to use interface

2018-03-19

Pros

having as app and having it integrate to my gmail calendar is great. allows my staff to put in their absences instead of randomly emailing me dates.

Cons

It is not easy for my staff to see when a shift is "open" (they have to see who has posted it to know it is an open shift as the name is assigned to our administrator).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Carlye,

Thank you for your feedback, we're glad to see that our software helps you as a scheduler and that you appreciate our calendar synchronization feature! We will work on the open shift issue in the following weeks. Stay tuned, because you should see a function for that during the summer. Thanks for your comments!

Read more