Petal Scheduling (PetalMD) Features

Petal Scheduling (PetalMD)

Schedule management for physicians

4.0/5 (64 reviews)

Petal Scheduling (PetalMD) Feature Summary

  • Absence management
  • Action item tracking
  • Action planning
  • Action management
  • Activity dashboard
  • Activity logging
  • Activity management
  • Activity monitoring
  • Activity tracking
  • Administrative reporting
  • Appointment management
  • Automated scheduling
  • Automatic notifications
  • Availability management
  • Call list management
  • Change tracking
  • Customizable categories
  • Event scheduling
  • Group scheduling
  • Customizable reporting
  • Planning tools
  • Personalized profiles
  • Absence request entry by physicians from any device
  • Shift assignment follow-up for each physician
  • Data sync with external calendars including Google & Outlook
  • Real-time reporting of assigned shifts
  • Email notifications
  • Secure messaging
  • Mobile app for iOS & Android
  • Visual scheduling tool
  • Virtual bulletin board
  • Excel-compatible equity reports
  • Shift & task swaps
  • Approval process control
  • Templates for typical periods
  • Collaboration tools

Healthcare & Pharmaceuticals Feature Comparison

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Activity Dashboard (69 other apps)
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Automatic Notifications (45 other apps)
Automatic Reminders (92 other apps)
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Calendar Management (56 other apps)
Charting (64 other apps)
Claims Management (62 other apps)
Client Portal (62 other apps)
Compliance Management (48 other apps)
Customizable Reporting (44 other apps)
Customizable Templates (46 other apps)
Document Storage (47 other apps)
Electronic Payments (41 other apps)
Electronic Signature Capture (43 other apps)
HIPAA Compliance (113 other apps)
Records Management (88 other apps)
Task Scheduling (42 other apps)
Workflow Management (46 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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Petal Scheduling (PetalMD) Feature Reviews

25 reviewers had the following to say about Petal Scheduling (PetalMD)'s features:

Ajay Kapur

Great for managing the schedule but not for making the schedule

2018-03-13

Better schedule management that is automated.

Pros

The UI and functions for schedule maintenance are easy to use and looks clean.

Cons

Needs more features specifically related to communication directly from the schedule to non-petalMD users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Ajay,

Thank you for your kind words about our interface! About the ability to create complex schedules, our software usually has a solution for each reality. Do not hesitate to call us and we can talk more about your particular situation!

Read more
Marisol Sanchez

Easy to see my schedule and collegue's schedule

2018-03-13

Able to share my schedule with husband, automatically transfered to iphone.

Pros

I like that my schedule is automatically exported to my iPhone Calendar

Cons

Would like to see the text of message (for messages and offers-exchanges) directly in my email account instead of logging every time to petal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Marisol,

Glad to see that you like our absence management features and the synchronization with your iCal! The necessity to login to see the PetalMD messages exist for security purpose. Still, we appreciate your opinion and we'll see what we can do. Thanks for the feedback!

Read more
Christina Kim

Very easy to maneuver

2018-03-16

Pros

Love checking the schedule on my phone and getting notifications.

Cons

Otherwise the new interface looks great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Christina,

We're glad to see that you like our mobile app and notifications feature! Thanks for the feedback!

Read more
Andreane Fraser

Does the job well.

2018-03-16

I get my schedule every trimester and mail with my colleagues

Pros

Internet accessible, overall good, syncs with other calendars, mail is good to use, easy to see my colleagues schedule

Cons

Also, the automatic scheduler tends to do weird things like make sure you work an evening before a day off and doesn't regroup shifts easily (lots of lonely shifts)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Andreane,

Good to hear that you appreciate our group schedule and synchronization features! About the "weird things" you mentioned, there are ways to correct this, but it depends on your physician group's rules and reality. We encourage you to call our support team if you want to discuss your particular situation!

Read more
Michel Tremblay

Great software, easy access to schedule from my phone

2018-02-02

Real-time calendars eliminates risks of communication errors that used to happen before.

Pros

I like the app design of the calendar and the notifications on my mobile phone.

Cons

I can't thing of anything, it does what it needs to do. Maybe too many features I don't need to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Michel,

Thank you for your amazing feedback!

Read more
aran bala

Overall good, mobile experience is not great

2018-03-13

online scheduling is great, makes trades very easy

Pros

works well for scheduling, trades are easy. Design is intuitive, and easy to navigate.

Cons

Unsure if able to push shifts to mobile device (e.g. google calendar). On screen guides are a pain and difficult to get rid of (e.g. guides show up all the time, not just once).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Aran,

Nice to see that you like our overal design and particularly the shift trade features! Regarding the on-screen guide, we identified the one you're talking about and there was indeed a repetition issue. We have since corrected it. As for the trades, we're taking note of your suggestion, thank you!

Read more
Jody Bothwell

Tedious to schedule work events. Far too many clicks necessary.

2018-03-14

Pros

That I can access it from a mobile platform. Calendar view is improved now that I'm using an Android device.

Cons

When filling in weeks of schedule months in the future, after each event is scheduled and then confirmed, being sent back to today's date and having to navigate back to where you were.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Jody,

Glad to know that you like our Android application! Please note that you can now select every date you need for absences on a single calendar page. More info here: https://support.petalmd.com/hc/en-ca/articles/115004788603-How-to-add-multiple-absences

Read more
Sabrina Tung Barnett

Organized, simple and efficient

2018-03-14

Too many notifications via email and would be nice to get a preview or something of what the notification pertains to vs.

Pros

I like how schedules are displayed and the way shifts can be traded etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Sabrina,

It's nice to read such kind words, thank you!

Read more
Charles Antoine Breau

Very easy access, and user friendly

2018-03-13

Pros

As a physician, I barely have time to eat, and the last thing I want is to spend hours looking up my schedule. Petal MD makes this very easy with its new platform and the application

Cons

would like the app to allow automatic login features like fave recognition, or thumb print I would also like the app to be able to syng in our other calendars. communication between physicians should be more like a messenger type chat, rather than email type.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Charles,

It's nice to read a review like yours, because with every solution and feature we develop, we want to save physician's time. Please note that with the Standard and Advanced plan, your calendar should be able to synch with Google Agenda, Outlook and iCal.

More info here: https://support.petalmd.com/hc/en-ca/articles/115003905346-How-to-synchronize-my-calendar

Our secure messaging system is also presently being analysed by our product team, so you will see improvements coming out in the next few months.

Thanks for your feedback!

Read more
Shannon McCarter

easy to import into other calendars and easy to switch shifts

2018-03-19

Pros

can add personal scheduling to one calendar - easy to see marketplace shifts available for trade or transfer

Cons

difficult to see other colleagues schedules for greater than one week. makes trading a little more difficult

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Shannon,

Thank you for your great feedback! Your comment about the trade feature was very pertinent, as we are always looking for ways to make our app easier to use. Again, thanks for the feedback.

Read more
Robert Lane

fairly easy as a user, takes a bit of training as an administrator

2018-03-14

Pros

not having the responsibility of coordinating changes to the schedule once it's put out there, keeping a record of who was on call after the fact for ease of payment allocation

Cons

not intuitive, fairly rigid in what you are able to do (eg. difficult to add "read only" members without have to provide them other powers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Robert,

Not having to manually coordinate shift changes is pretty handy indeed, glad to know you appreciate this feature! For the user management, please do not hesitate to contact our support team who can assist you with specific configurations.

Read more
Joseph Pollard

Relatively good, but with significant hiccups

2018-03-13

scheduling across 4 hospitals

Pros

Prevents one hospital from double scheduling me against another hospital

Cons

Sometimes the calendar does not want to open.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Joseph,

Thank you for your feedback! It is indeed a unique feature of Petal Scheduling (PetalMD) to be able to synchronize schedules from multiple hospitals and even clinics. Regarding the issue you mentioned in your post, it should now be resolved. We are sorry for any inconvenience this might have caused. Please, do not hesitate to communicate with our support team whenever you find an issue.

Read more
Phil Kowtecky

Helpful to view schedule. Difficult to navigate the phone app for switches and trades.

2018-03-16

Pros

Easy to access via the phone app. Schedule is visualized well on computer.

Cons

Hard to make trades and changes as well as visualize the schedule in the phone app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Phil,

Thank you for your kind words regarding our computer interface! As for using shift trades on the mobile app, please be aware that we've heard you and that we're on it.

Read more
Dorota Nowodworski

Users are happy with it. Some challenges with planning.

2018-03-13

Pros

User friendly interface, good mobile app. Prompt responses to help requests.

Cons

Had a lot of difficulty when we needed to make multiple simultaneous changes to the schedule. Also didn't get much in the way of guidance for advanced planning so never tried this, though we are paying for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Dorota,

Thank you for your kind words about our interface and our shift trade features! As you know, we're currently on the case regarding your advanced planning request, we hope you'll like the new features!

Read more
Cynthia Papineau

excellent

2018-03-13

Pros

The weekly reminders of my schedule are very appreciated.

Cons

The application is sometimes slow to use and to start. I cannot see anything else to write in that case!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Cynthia,

Thank you for taking the time to positively review our software! About the applications, we are constantly working on them and release new versions periodically, so be sure to check back. Do not hesitate to communicate any concern you may have, we will be pleased to consider them.

Read more
Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Physician lifestyles have been totally transformed

2018-03-13

Pros

PetalMD is an intuitive scheduling platform that allows physicians to have a life outside of work.

Cons

There is a learning curve to using the scheduling system and I would recommend training at least one other person other than the scheduler to avoid downtime if the scheduler is away unexpectedly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Wow! Thank you for this amazing and complete review! We're really glad to see that you fully appreciate the time saved by our software; this is one of our goals!

Read more
Jean-Philippe Paloux

Very good app

2018-03-13

Pros

Updates fix things Good support Integrates well everyone, multitasking, personnal events too Calendar is great on the app

Cons

Interface not as intuitive Mobile app buggy for messages and shift switches Pricey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Jean-Philippe,

Thank you for your feedback. Please do not hesitate to contact our support team for any unexpected behavior from our app. We are there to assist you. You might also want to contact our sales team to look at which features might better respond to your group's needs.

Read more
Keith Martin

Intuitive and easy for end user to use

2018-03-13

Easy transition fom Docroster.

Pros

works on lap top and all portable devices. Easy to read shift in lap top view.

Cons

As the scheduler I have to enter shifts manually every month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Keith,

Thank you for your feedback! About the manual shift entry, we do have a template function to avoid manual copy-paste with our advanced scheduling features. Do not hesitate to call us to know how to use it : 1 888-949-8601.

Read more
Ran Yan

Overall satisfied

2018-03-13

Pros

Ease of use, can be synced with iCal and can see schedule from multiple locations/sites on the same calendar

Cons

Don't like the fact that I can't post shift for trade on marketplace and offer individual trade at the same time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Ran,

Good to see that you are taking advantage of the calendar synchronization feature. It is indeed appreciated by those who use it. About the possibility of offering a shift on the marketplace and to trade it at the same time; we have heard your concern and are looking for a way to improve this. Thank you for your feedback!

Read more
Sofia Ribchinsky

I have been using petal at two different hospitals and it's been very effective

2018-03-13

Pros

Combination of hospitals Ease for switching and trading shifts Being able to find all physicians contact infomatiob in one area

Cons

Not being able to combine with own schedule - would be nice to import own schedule into petal Constant alerts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Sofia,

Thank you for your great feedback! Yes, the PetalMD solution can synchronize with your personal schedule, but this only works in one way for now. Regarding the constant alerts, you can manage these in your profile settings and decide which notifications you wish to receive. Here's more info: https://support.petalmd.com/hc/en-ca/articles/115003905226-How-to-change-my-notification-preferences

Read more
Edward Chung

Found platform from 1 year ago quite new ce. Newer platform harder to navigate.

2018-03-13

Pros

Monthly schedule nicely laid out.

Cons

Sometimes difficult to find things with new platform. Customer support felt a bit dismissive once. Difficult to call for customer support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Edward,

Thank you for your positive review particularly about the schedule layouts and options. If you can't talk to customer support immediately, do not hesitate to send a request here: https://support.petalmd.com/hc/en-ca/requests/new?flash_digest=ee448141956375e49978e6f070fd0ed1f79c48a0

Read more
Fiona Menzies

I like using PetalMD but feel it could be more user friendly and help me schedule tasks easier

2018-03-17

Pros

I like the calendar format and ability to easily switch between specialty call schedules.

Cons

Inability with current package to let the software make the scheduling decisions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Fiona,

Thank you for your positive review of our customer service!

As for your current package, if you feel the Advanced plan (automated scheduling) could be useful for you and your group, do not hesitate to write to us at info@petalmd.com or to book a custom demo :
https://www.petalmd.com/en-ca/scheduling-software-demo

Read more
jim tuck

Works great. Some times logs out. Maybe connection but happens in different locations.

2018-03-16

A good scheduling program

Pros

Easy to use Helps with all scheduling. I am just a user and it is very simple an straight forward .

Cons

Some times it shuts down randomly at different locations and Wi-Fi so it is the program. Otherwise it seems like a very good program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Jim,

Thank you for your positive review, we're glad you like how Petal Scheduling handles multiple schedules!

Read more
DUNCAN MCILRAITH

physician user and now group planner at medium sized teaching hospital

2015-11-26

PROS: intuitive, easy to navigate, useful bonuses like email notifications to group members automatically built in.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Andrea Lalonde

Scheduling made easy! The ability to view my schedule and those of my colleagues has been great!

2018-03-13

Pros

Layout, accesibility, ability to transfer tasks to other colleagues with ease.

Cons

Perhaps there could be a feature involving live chat with colleagues and the ability to send patient related documents to other members?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PetalMD


Hello Andrea,

We're glad to see that you like the group schedule and shift transfer features! About the ability to send patient related documents, well... you can! Here's more info: https://support.petalmd.com/hc/en-ca/articles/115003906826-How-to-send-a-message

Read more