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Phreesia vs Luma Health Comparison
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Overview
Phreesia’s innovative patient intake management solution improves the patient experience, drives efficiency, increases profitability...
Built on solving the key problem patients face in healthcare -- getting to see their doctor -- Luma built the world's first...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Rosie C.
Cons
Cons
Key features
- Total features63
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Call Reminders
- Cancellation Management
- Care Plan Management
- Charting
- Chat/Messaging
- Check-in/Check-out
- Claims Management
- Claims Scrubbing
- Client Database
- Client Portal
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- E-Prescribing
- Electronic Payments
- Email Management
- Email Reminders
- File Sharing
- For Family Medicine
- For Medical Purposes
- Forms Management
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Insurance Eligibility Verification
- Live Chat
- Medical Billing
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Language
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- No-Show Tracking
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Payments
- Online Scheduling
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Reminders
- Physician Management
- Physician Scheduling
- Practice Management
- Pre-Appointment Screening
- Progress Tracking
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Recurring Appointments
- Referral Management
- Registration Management
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Revenue Management
- SMS Messaging
- SMS Reminders
- Scheduling
- Self Service Portal
- Softphone
- Surveys & Feedback
- Third-Party Integrations
- Two-Way Communication
- Video Conferencing
- Virtual Visits
- Virtual Waiting Room
- Wait List Management
- Workflow Management
- Total features89
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Call Reminders
- Cancellation Management
- Care Plan Management
- Charting
- Chat/Messaging
- Check-in/Check-out
- Claims Management
- Claims Scrubbing
- Client Database
- Client Portal
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- E-Prescribing
- Electronic Payments
- Email Management
- Email Reminders
- File Sharing
- For Family Medicine
- For Medical Purposes
- Forms Management
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Insurance Eligibility Verification
- Live Chat
- Medical Billing
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Language
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- No-Show Tracking
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Payments
- Online Scheduling
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Reminders
- Physician Management
- Physician Scheduling
- Practice Management
- Pre-Appointment Screening
- Progress Tracking
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Recurring Appointments
- Referral Management
- Registration Management
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Revenue Management
- SMS Messaging
- SMS Reminders
- Scheduling
- Self Service Portal
- Softphone
- Surveys & Feedback
- Third-Party Integrations
- Two-Way Communication
- Video Conferencing
- Virtual Visits
- Virtual Waiting Room
- Wait List Management
- Workflow Management
Integrations
- Total integrations2
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
- Total integrations12
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
Alternatives
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User reviews that mention these apps
Debra K.
Medical Practice, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Flexibility and creativity! Phreesia becomes a part of your organization for solutions to the demands of the medical industry. Because of their enthusiasm to improve, their team works with you to achieve your goals.
Flexibility and ingenuity! Phreesia is not only a platform for patient intake and insurance verification, it can be a resource for answers to many of the healthcare demands. Phreesia has been instrumental in capturing data and reports needed to satisfy requirements such as PCMH, Care Coordination, health screenings, compliance and business agreements, UDS, and more. It is the fastest and most effective means of communication to our patients regarding new programs and/or changes to office protocols or announcements.
As with any software, there are some limitations, however, with Phreesia many of the limitations are from our EHR software and not Phreesia. The bright side of any limitations is that Phreesia has been wonderful in working with their clients and listening to their suggestions and needs and has worked to find solutions that work!
Justine D.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Phreesia
Our staff loves using Phreesia, and it's a super useful tool to enhance patient engagement...
From the beginning, the sales process was great. My sales rep truly knew the product and kept up with me when I had questions - I'm a tough sell for sure :) He understood the complexities of Family Practice and even offered solutions along the way. He worked well with my boss/decision maker and built a trust relationship with both of us. That's important! The implementation went very well, and...
Phreesia has a seamless integration with our EHR - we use Athena. The check in process has been cut down to seconds (as opposed to up to 10 minutes at a time), which allows the staff to focus on other ancillary jobs, and less face time with patients. This is a good feature during a pandemic! Also, the reduction of paper utilizing the electronic forms that automatically flow into the charts has...
I see no cons at this time to using Phreesia. In the past there may have been a cost issue, but they have worked out better packages for practices who are interested.
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