PIMSY Pricing, Features, Reviews & Comparison of Alternatives


Cloud based EHR & practice management software

4.19/5 (75 reviews)

PIMSY overview

PIMSY is a cloud based EHR solution for mental/behavioral health and psychiatry & substance usage. It caters primarily to small and midsized clinics across United States. Apart from core mental health solution, it also offers practice management, billing, HR and custom development services within the same suite.

The hybrid solution offered by PIMSY can be deployed both on premise or hosted in Microsoft Azure cloud. It is accessed from a non-browser-based program installed on any Windows-based device. PIMSY is offered in three different pricing plans: prime, professional, and platinum. The product offers HRM features with which, administrators can create role-based security on particular files, track employee documents and assign multiple users to different areas in the system based on criteria such as department divisions and office locations. The billing and payment module allow users to generate billing statements, create invoice, track patient’s payment history and print expense reports. Other features includes personalized calendar, immunization tracking, electronic signature pads, scheduler for medical professionals, and an activity feed module based on department divisions.

PIMSY has fully incorporated the DSM-5 standards, which include ICD-10 codes and is also HIPAA compliant in the Cloud. The product provides technical support to its end users via phone, email, web meeting, support site, online training videos, help desk tickets and a community forum.


Starting from
Pricing options
Value for money
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Business size



United States, Canada

Supported languages

PIMSY screenshot: PIMSY offers customizable and intuitive interfaceCheck out PIMSY EHR!!PIMSY screenshot: Medical professionals can build prescription log for their patients through PIMSYPIMSY screenshot: Schedule meetings with patients and book calendar with PIMSY CalendarPIMSY screenshot: Generate and print financial receipts with PIMSY's billing and payment module

PIMSY reviews

Value for money
Ease of use
Customer support
Seth H

Excellent Program

Reviewed 2012-10-22
Review Source: Capterra

I would highly recommend Pimsy to other therapists who are looking to streamline their paperwork at a reasonable monthly cost. To me, the most important thing about an EMR is to have the features that you need, have it customizable to your business, rather big or small, and to be able to use those features. I don't care if you have the best program in the world, if you can't use it, then it doesn't help you. Pimsy has the features that I need and the customer support to teach me how to use them. I feel my hours of research for a good EMR company has paid off. Pimsy more than pays for itself by streamlining my office, improving efficiency and reducing billing times. I would recommend this to anyone looking for a good EMR company that will help you implement its program and help you with any questions you have along the way.I researched multiple EMR programs to find one that was affordable for a small business owner like myself, yet had all the features for a big company, so I could expand my practice. Pimsy was the clear winner. EMRs are completely new to me, and Pimsy was easy enough for me to implement and understand. With all technology and new programs, there is a learning curve, but Pimsy makes that easy. I can always call or email and get an immediate reply and if I need additional help, they will join me on my computer and walk me through exactly how to do whatever I am needing. This is all included in the monthly fee. I can now do my electronic billing that used to take days in a matter of minutes. No more searching for folders, spending hours on billing, trying to remember insurance authorizations. It is all here. Thanks to Pimsy, I am getting ready to add a therapist to my practice, because I now have the tools I need to effectively manage my clients, my billing, and more therapists.

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Katie Ulery

PIMSY in my opinion

Used daily for 6-12 months
Reviewed 2016-07-15
Review Source: Capterra

As we use PIMSY more and more, it becomes a little more apparent that the features of this program are pretty good. While it is missing some safeguards that we had hoped (and were told) were available, such as holding billing if no consent to bill was turned in, it is generally pretty easy to go back and check once you add this into your billers work flow. There were several things we were sold on that were not accurate, but PIMSY has stepped up in most cases and created a work around for these - such as not being Mac compliant. Switching from a windows based EMR to an excel based EMR has been very trying and difficult for most of our employees. I feel like training was a vague overview of the system and there is so much more to learn that we stumble upon and through - not that the employees at PIMSY are not knowledgeable but that it's such a vast system to learn and truly working in it teaches you what to look for, but maybe a better understanding from the beginning of what flows from where would have made it a little more smooth of a transition. We had some major billing issues in the beginning, but have recovered nicely and for the most part everything is running smoothly at this moment. As we continue to use the system, I personally get more comfortable with it and the ease of use increases, however I am sitting behind a desk in a stationary location. Many of our traveling therapists are unable to use the program on the go because it's not a mobile program and it's too time consuming to try to load at each patients home which is causing many more after hours work. being able to add documents, one place to keep track of everything, being able to add/build reports

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Andrew Hamilton

A powerful yet very affordable system geared for behavioral health .

Used daily for 2+ years
Reviewed 2018-02-06
Review Source: Capterra

It helps us manage our behavioral health practice more efficiently. We are able to have a fully fledged EHR with a lot of features and a pretty nice interface at an affordable price. The software has everything you could want in terms of functionality for an EHR: automated billing, a nice scheduler that clinicians can perform all their tasks from (notes, etc.), an extensive online patient portal, patient reminders, alerts, easy to use catalog of diagnosis codes, custom note templates and surveys. They thought of everything you could want and more and it offers a lot of customization.

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Melissa Box

PIMSY is exactly what we needed as a small non-profit agency and behavioral health provider.

Used daily for 6-12 months
Reviewed 2018-03-31
Review Source: Capterra

Efficiency in billing, accountability in documentation and billing, organized client data management system, electronic health record, improving auditing results.We appreciate that PIMSY is able to adapt to our agency's unique needs. With a variety of payment sources outside of the typical self pay and private insurance, PIMSY has been responsive to our requests for custom reports, invoicing, and processes to help streamline our billing. It has enabled us to be more aware of and efficient with our time, and recognize where we need to improve in efficiency and organizational processes. The reviewing and auditing features took us from 80% compliant to 99.8% compliant in one year! Our therapists tell us it is easy for them to document services, and our billing coordinator loves the accuracy in reporting and client data management. The training was flexible and responsive, and everyone we've worked with has been incredibly friendly. As a small not-for-profit, cost was a factor for us. We've gotten a lot of bang for our buck for this system, and it was worth the investment!

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Dan Silverman


Used daily for less than 6 months
Reviewed 2017-03-04
Review Source: Capterra

PIMSY has been everything I've wanted and more all under "one roof". From client scheduling, billing, tracking, statistics and even sending client reminders. I am so much more efficient in my private practice now and wish I had discovered PIMSY sooner. I love how this product is so customizable and tailored to your specific business needs. This product has SO many options it's almost limitless. There is a learning curve, but the PIMSY staff's knowledge of the product, hands on approach and patience make learning the product much easier. They are with you every step of the way and very responsive when issues arise. The trainers are so personal and attentive, its like white glove service. They even have tutorial videos for additional help! For the last 20 years, I have tracked client payments using cumbersome Excel spreadsheets. Those days are gone, as PIMSY does that and more for me with the click of a mouse. PIMSY provides very detailed reports such as client payments, income for the month, insurance payments yet to be paid etc. as fast as you can click a mouse. One of my favorites is the ability to print a very professional receipt for a client within seconds. Progress notes, treatment plans, reminders of when your License expires or to walk your dog, PIMSY is a Clinician's dream. The fact that it's cloud based means I don't worry about losing my information and I run it off my Surface Book and Desktop computers. If you're searching for a product that does it all, stop and reach out to them, you wont' be disappointed.How its completely tailored to what you need and want. Its designed to make you efficient in your day to day activities.

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PIMSY pricing

Starting from
Pricing options
View Pricing Plans

PIMSY is offered in three different pricing plans: Prime, Professional, and Platinum.

The subscription is on a monthly basis. Contact PIMSY for pricing.

PIMSY features

Activity Dashboard
Appointment Management
Automatic Reminders
Claims Management
Customizable Reporting

Automated Scheduling (65 other apps)
Automatic Notifications (60 other apps)
Billing & Invoicing (104 other apps)
Calendar Management (72 other apps)
Charting (83 other apps)
Client Portal (83 other apps)
Compliance Management (62 other apps)
Customizable Templates (60 other apps)
Document Storage (61 other apps)
Electronic Signature Capture (55 other apps)
HIPAA Compliance (148 other apps)
Health Insurance (52 other apps)
Records Management (112 other apps)
Reporting & Statistics (60 other apps)
Workflow Management (62 other apps)

Additional information for PIMSY

Key features of PIMSY

  • Accounts payable
  • Assessment notes and management
  • Alerts and reminders
  • Claims management
  • Instant messaging for staff communication
  • Customizable layouts and reports
  • Electronic signature
  • Patient portal
  • Integrated general ledger
  • Tools for HR management
  • Track client orders & lab results
  • Patient tracking
  • User defined dashboard
  • See appointments by day, week or month
  • Reporting
  • Client demographics
  • Personnel management
  • Automated patient billing
View All Features


• PIMSY offers an integrated online suite for billing, scheduling, payroll and patient check-in.
• PIMSY offers a team note feature through which common team notes can be created and every member can add their remarks to the note.
• PIMSY allows doctors to prescribe medications, send patients to the pharmacy, track drug allergies and record medication allergies.
• PIMSY ensures the accurate reporting of inventory levels by automatically tracking the current status of available inventory and decreasing the appropriate number of units from the remaining units in medical stores.
• The client and patient portal allows users to submit and update their contact information, provide insurance details and also attach & download documents to their accounts.