Practice Fusion vs Remedly Comparison

Ease of Use, Price, Customer Support, Scheduling Platform.

Photo System does not meet the needs of a plastic surgery practice but would work well for a medical spa.

Why choose Remedly? Great support from their staff members. One system to accomplish everything your practice needs. Customized for your needs yesterday, today, and well into the future!

They are still growing their marketing platform and relatively new; however, I believe every day they continue to improve in these areas. Once they have their weakness down they will be unbeatable I feel in this space with their tenacity and dedication to clinics like us.

Remedly has been user friendly. This is our 4th EMR/practice management software and we have finally found one that is actually capable of doing what was claimed.

The note and quote formats could be improved upon.

Thank you for being a valued customer and providing your feedback. We look forward to continue providing you with great service and ongoing product enhancements.

It’s multifocal Approach to patient care and ability to have everything within the patient’s chart at your fingertips including; photography, EMR, EHR, schedular, point of sale, online store capabilities, use of Siri on your mobile device.

Sometimes a bit slow starting the program

Easy to use; POS integration; highly customizable; fantastic customer service

Need a few small tweaks with charting. Other than that, it’s great software.

Thank you for being a valued customer and providing your feedback. We look forward to continue providing you with great service and ongoing product enhancements.

Solid cloud based integrated software for all aspects of plastic surgery. So many features it keeps everyone informed about our patient flow from scheduling to invoices and charting. For executive management it provides real time analysis of practice trends and identifies staff productivity.

I hope the mobile interface will adjust to screen views better with future releases.

I have multiple locations and sometimes the patients travel between locations, this product simplifies and streamlines the patient care. I can easily log in to one platform and manage the practice or book appointments without having to use LogMeIn to get to the computer program at each office. It also allows patients to have access to their own patient portal.

Needs an easily accessible patient history, including services and retail pricing, that is available on check out

We want to thank you for your partnership and valuable feedback. We are looking forward to continue providing ongoing enhancements as a testament to our strong commitment to our customers.

Having come from one of the largest EMR/practice software vendors where there was virtually no support and major issues would take days to resolve if ever, Remedly's customer service is exemplary. I can always have my concerns addressed within hours. Sometimes minutes. The don't nickle and dime you with every update, new component, new user, new device etc. One monthly fee. This has obviated the need for other complementary softwares like Solution Reach as this functionality is built in to Remedly.

New software updates sometimes have some bugs.

Cloud-based. I like the ease of inputting appointments. Once the templates are in place, which was a time consuming process, charting is easy as well. They have made improvements over time and are receptive to feedback. I like the support team.

The system does not generate enough useful reports. It seems to have improved, but still not that useful. One puts in a lot of data, but most of it can’t be utilized for information. The system is not ideal for insurance use. In fact, if you do a lot of insurance I cannot recommend this system at this time. Quoting and inputting payments is cumbersome and we use a different method for that in the practice.

Hello, Orna! Thank you for your feedback. We are pleased to hear that Remedly helps your practice run more efficiently and that you appreciate working with our support team! We now have a dedicated module for handling insurance claims called Revenue Cycle Management (RCM). Designed in collaboration with our partner The Auctus Group, a top insurance billing firm, the RCM module provides an intuitive...

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