Most popular features of all Healthcare & Pharmaceuticals apps
25 reviewers had the following to say about Practice Fusion's features:
As we all know that the billing is the most important part of medical clinic.
Pros
So, you can access the EHR system at any time from any places including out of county if you have internet access. 6. HIPAA, ICD-10, CPT, HL7 compliance and ONC certified. 7.
Cons
Practice Fusion has no billing management feature although it can been integrated with other billing software. 2.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
HIPAA compliant free electronic medical records.
Pros
Have to train students three times per year and they catch on really quickly. We are a student-run free clinic so the students graduate and I have retrain the next group.
Cons
We do not bill for services and the reporting that is built in does not cover the information I need at times.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I have am new to the medical field and practice fusion has made it simple for me to understand basic charting, scheduling and reports.
Pros
able to pull out certain type of reports and print out.
Cons
wish it would have the capability to text or email patients for upcoming appointment (appointment reminder feature)
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
ability for patients to schedule an appointment and get email reminders
Cons
e prescribing is very cumbersome and takes much longer than simply writing out a script.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
The documentation about how to set up the patient portal or even how to know what it looks like to the patient is lacking.
Pros
Integrated e-prescribing works better than some other ehr products.
Cons
All scanned outside documents are stored in a separate database from the patient's chart - i.e. you can't access that scanned specialty report from the patient's chart, you have to look it up separately.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Overall great system for the price. We chose to stay with them when it went from free to subscription because it was so user friendly and the cost affordable.
Pros
Customer Service is great about helping
Cons
We never fully integrated with the practice management system recommended by Practice fusion at the practice managements suggestion that it would not work well, which was confusing.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The connectivity to back end service (the billing aspect) is not great, but there are plenty of things that make the software worth it, including clinical decision making support, drug interaction reminders/warnings and the ability to e-prescribe.
Pros
The connectivity associated with e-prescribing is also a great feature that allows providers and staff to save time by e-prescribing directly from patient charts.
Cons
Unfortunately, when connecting with your billing software, we have a significant amount of billing "clean up," and "claim scrubbing," work to do which can be pretty frustrating.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
I ALSO LIKE TO FUNCTION OF COPYING MEDICAL RECORDS, MAKE IT VER EASY FOR MEDICAL RECORD REVIEWS.
Pros
I LIKE THE WAY I AM ABLE TO SEE ALL OF THE PATIENTS VISITS WITHOUT LEAVING THE SCREEN I AM IN.
Cons
THAT YOU CAN ONLY HAVE FIVE PATIENTS OPEN AT A TIME.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Very pleasant customer service.
Cons
Doesn't have good scanning capability/document management.
Rating breakdown
Time used: 2+ years
Likelihood to recommend
Recommendations to others considering Practice Fusion
Great because it's free. Good because it's basic, very easy to get started, easy to manage. Not-so-great, because limited capability of customizing things such as templates, dot phrases, forms, scheduling, reports.
Pros
My practice has been using Practice Fusion for the past 8 years and initially it was a feature rich tool in the marketplace.
Cons
Cannot txt patient appointment reminders Cannot fax patient records directly from tool Document attachment feature is not usable in current state to become make all patient records electronic Software support representatives are of little help (lack product knowledge) and no time commitments given to fix production issues.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Not cost effective now that I"m self-employed.
Pros
Provides HIPAA compliancy for scheduling.
Cons
Our clinic did not opt to pay for this service which would allow us to chart! I wish they did as paper notes are the worst!!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Overall, Practice Fusion is a great system!
Pros
Ability to interact with Practice management software.
Cons
You only the option to send via the patient portal.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Only used for scheduling and e-prescribing. Two doctors used notes.
Pros
Free, scheduling
Cons
Limitations since not full service. Can't put all forms electronically in system, limited reports
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Practice Fusion
Good start to electronic record
We did not stick with this very long at all. We needed more.
I think reports especially for annual visits needs to be worked on because I have noticed the amount of patients the report gives me is in accurate
Pros
Ease of scheduling appointments and printing out any medical records
Cons
Doesn’t have an option to block out holidays so it has to be manually entered. Reports aren’t accurate.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We do use practice fusion for multiple providers who find that it works well to integrate with the billing software
Pros
It is pretty simple to run a report and see why a claim is not populating into the billing software from PF.
Cons
The option to keep documents in a patient file is not entirely user friendly, as you have to scroll through all of them to find what you are looking for.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Overall, I think Practice Fusion is a great money-saving option for a lot of small medical practices.
Pros
Practice Fusion is very straightforward and user friendly. It's not super fancy, but it gets the job done and will save you tons of money compared to other EHRs.
Cons
It would be nice if PF had more practice management features, but for the price, you can't complain.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Pros
Best features are cloud based, online scheduler, email reminders, and pinned notes that was just recently added.
Cons
Cannot print multiple medical records or super bills at once.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
This is a wonderful system and I love it - unfortunately as owner of my clinic and having a prescriber work for me the system does not officially allow for this so I had to call and was instructed how to sign on as administrator/owner I would hope in the future that they change this and add in more therapy practitioners as participants as well.
Pros
Super user friendly in writing notes - wonderful prescriber friendly e-prescribe services Easy to use without a lot of need for support services Easy to use scheduling
Cons
No button for Social work the way things are printed out is limiting If a note is populated you can not always delete it - even thought you did not see the patient - if you check them in by accident and go back and fix it - it still generates a note that you can not delete.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
If you don't need specialty specific functions, PF is a really good software.I used it for almost 6 years. I like it!
Pros
It has scheduler for patient appointment booking including online booking.
Cons
The online portal not necessarily bring in new customers but mainly existing customers.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
EASY TO USE PRICE IS FREE PROVIDES REPORTS FOR COMPLIANCE AND CMS INCENTIVES ALLOWS YOU TO STORE ALL PATIENT NOTES AND INFO UNDER ONE HUB TABLET AND DESKTOP COMPATIABLE
Cons
NO CUSTOMIZATION TOOLS CUSTOMER SERVICE IS NOT THE BEST BILLING SOFTWARE IS CANT BE INTEGRATED WITH OTHER SOFTWARE
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
I have nothing positive to say about this product or vendor.
Cons
In my position I have worked with dozens of different EHR, billing, scheduling, and practice management systems, so I can say from experience that this is truly the bottom of the barrel.
Rating breakdown
Time used: 1-2 years
Likelihood to recommend
Recommendations to others considering Practice Fusion
Literally any other EHR system would be superior. I've worked with better systems that were installed in the 1980s.
one of the best decision i made starting to use practice fusion , I have not looked back since i started this software easier to use very user friendly and practical.
Pros
integrated with most labs e prescribe very easy to use
Cons
billing component, medication recon
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Practice Fusion
1 # billing portion need more work it is time consuming , should be able to have own template which can be check mark box instead of entering every thing again and and again , with space to write diagnosis code and procedure codes and super bill printable after that. 2# medication recon should be able to do more then one medicine at a time.
