Practice Fusion Features

Practice Fusion

Cloud-based electronic health record platform

3.69/5 (398 reviews)

Practice Fusion Feature Summary

  • Appointment reminders
  • EHR batch document uploads
  • Charting
  • Submit more accurate claims
  • Patient portal
  • Collect billing information
  • Custom report
  • HIPAA compliant
  • Recurring appointments management
  • Instant patient referrals
  • Appointments scheduling
  • Integration with NueMD
  • Workflow and task management
  • Interactive user dashboard
  • Appointment management
  • Flexible billing
  • Import data from third-party applications
  • Interactive reporting
  • Role based security
  • User access control

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Appointment Management
Appointment Scheduling
Batch Processing
Billing & Invoicing
Charting
Claims Management
Client Portal
Clinical Alerts
Compliance Tracking
Customer Database
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Drug Reference Database
E-Prescribing
EPCS
Electronic Prior Authorization
Electronic Signature
Faculty/Staff Management
Formulary Management
HIPAA Compliant
Meaningful Use Certified
Medication History
Messaging
Multi-Location
ONC-ATCB Certified
On Call Scheduling
Patient Portal
Patient Records Management
Physician Management
Prescription Cancellation
Prescription Renewals
Progress Tracking
Records Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Refill Management
Reminders
Role-Based Permissions
Self Service Portal
Task Scheduling
Third Party Integrations
Voice Recognition
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Appointment Management
Appointment Scheduling
Batch Processing
Billing & Invoicing
Charting
Claims Management
Client Portal
Clinical Alerts
Compliance Tracking
Customer Database
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Drug Reference Database
E-Prescribing
EPCS
Electronic Prior Authorization
Electronic Signature
Faculty/Staff Management
Formulary Management
HIPAA Compliant
Meaningful Use Certified
Medication History
Messaging
Multi-Location
ONC-ATCB Certified
On Call Scheduling
Patient Portal
Patient Records Management
Physician Management
Prescription Cancellation
Prescription Renewals
Progress Tracking
Records Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Refill Management
Reminders
Role-Based Permissions
Self Service Portal
Task Scheduling
Third Party Integrations
Voice Recognition
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Appointment Management
Appointment Scheduling
Batch Processing
Billing & Invoicing
Charting
Claims Management
Client Portal
Clinical Alerts
Compliance Tracking
Customer Database
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Drug Reference Database
E-Prescribing
EPCS
Electronic Prior Authorization
Electronic Signature
Faculty/Staff Management
Formulary Management
HIPAA Compliant
Meaningful Use Certified
Medication History
Messaging
Multi-Location
ONC-ATCB Certified
On Call Scheduling
Patient Portal
Patient Records Management
Physician Management
Prescription Cancellation
Prescription Renewals
Progress Tracking
Records Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Refill Management
Reminders
Role-Based Permissions
Self Service Portal
Task Scheduling
Third Party Integrations
Voice Recognition
Workflow Management
Learn moreCompare App

Practice Fusion Feature Reviews

25 reviewers had the following to say about Practice Fusion's features:

Catherine Chun Y.

Practice Fusion is a free EHR system with a good user interface and fluid navigation.

2017-07-31

As we all know that the billing is the most important part of medical clinic.

Pros

So, you can access the EHR system at any time from any places including out of county if you have internet access. 6. HIPAA, ICD-10, CPT, HL7 compliance and ONC certified. 7.

Cons

Practice Fusion has no billing management feature although it can been integrated with other billing software. 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mary B.

Easy to use

2017-09-17

HIPAA compliant free electronic medical records.

Pros

Have to train students three times per year and they catch on really quickly. We are a student-run free clinic so the students graduate and I have retrain the next group.

Cons

We do not bill for services and the reporting that is built in does not cover the information I need at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Michelle T.

medical admin assistant

2016-10-13

I have am new to the medical field and practice fusion has made it simple for me to understand basic charting, scheduling and reports.

Pros

able to pull out certain type of reports and print out.

Cons

wish it would have the capability to text or email patients for upcoming appointment (appointment reminder feature)

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Needs to be something better

2020-03-03

Pros

ability for patients to schedule an appointment and get email reminders

Cons

e prescribing is very cumbersome and takes much longer than simply writing out a script.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: GetApp
Helpful?   Yes   No
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Michael W.

Beware of the limitations

2020-07-01

The documentation about how to set up the patient portal or even how to know what it looks like to the patient is lacking.

Pros

Integrated e-prescribing works better than some other ehr products.

Cons

All scanned outside documents are stored in a separate database from the patient's chart - i.e. you can't access that scanned specialty report from the patient's chart, you have to look it up separately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
JULIA L.

EXCELLENT FREE EMR !

2017-12-21

Pros

FREE, EASE OF USE FOR SCHEDULING, E-PRESCRIBE. ABLE TO KEEP GOOD COMMUNICATION WITH PATIENT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cynthia K.

Practice Fusion User Friendly

2020-09-22

Overall great system for the price. We chose to stay with them when it went from free to subscription because it was so user friendly and the cost affordable.

Pros

Customer Service is great about helping

Cons

We never fully integrated with the practice management system recommended by Practice fusion at the practice managements suggestion that it would not work well, which was confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David M.

Great Stand-Alone EMR

2021-03-26

The connectivity to back end service (the billing aspect) is not great, but there are plenty of things that make the software worth it, including clinical decision making support, drug interaction reminders/warnings and the ability to e-prescribe.

Pros

The connectivity associated with e-prescribing is also a great feature that allows providers and staff to save time by e-prescribing directly from patient charts.

Cons

Unfortunately, when connecting with your billing software, we have a significant amount of billing "clean up," and "claim scrubbing," work to do which can be pretty frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori L.

I HAVE BEEN USING PRACTICE FUSION FOR APPROXIMATELY 8 YEARS. I FIND IT TO BE VERY USER FRIENDLY.

2018-03-06

I ALSO LIKE TO FUNCTION OF COPYING MEDICAL RECORDS, MAKE IT VER EASY FOR MEDICAL RECORD REVIEWS.

Pros

I LIKE THE WAY I AM ABLE TO SEE ALL OF THE PATIENTS VISITS WITHOUT LEAVING THE SCREEN I AM IN.

Cons

THAT YOU CAN ONLY HAVE FIVE PATIENTS OPEN AT A TIME.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenny Y.

Pretty good, easy to use, cloud-based, limited customizability

2016-09-13

Pros

Very pleasant customer service.

Cons

Doesn't have good scanning capability/document management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering Practice Fusion

Great because it's free. Good because it's basic, very easy to get started, easy to manage. Not-so-great, because limited capability of customizing things such as templates, dot phrases, forms, scheduling, reports.

Source: Software Advice
Helpful?   Yes   No
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Hemang A.

2019 Practice Fusion Review

2019-04-19

Pros

My practice has been using Practice Fusion for the past 8 years and initially it was a feature rich tool in the marketplace.

Cons

Cannot txt patient appointment reminders Cannot fax patient records directly from tool Document attachment feature is not usable in current state to become make all patient records electronic Software support representatives are of little help (lack product knowledge) and no time commitments given to fix production issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mallory G.

Our clinic used the free component for scheduling

2018-07-24

Not cost effective now that I"m self-employed.

Pros

Provides HIPAA compliancy for scheduling.

Cons

Our clinic did not opt to pay for this service which would allow us to chart! I wish they did as paper notes are the worst!!

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Wronetta C.

Practice Fusion

2017-11-09

Overall, Practice Fusion is a great system!

Pros

Ability to interact with Practice management software.

Cons

You only the option to send via the patient portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tracy S.

Review

2016-11-16

Only used for scheduling and e-prescribing. Two doctors used notes.

Pros

Free, scheduling

Cons

Limitations since not full service. Can't put all forms electronically in system, limited reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Practice Fusion

Good start to electronic record

Source: Software Advice
Helpful?   Yes   No
Read more
Tina C.

Practice fusion

2019-12-08

We did not stick with this very long at all. We needed more.

Pros

Practice management software is expensive but this was completely free.

Cons

Still had to go to another clearinghouse for electronic billing.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Vivian V.

Good EMR

2019-05-02

I think reports especially for annual visits needs to be worked on because I have noticed the amount of patients the report gives me is in accurate

Pros

Ease of scheduling appointments and printing out any medical records

Cons

Doesn’t have an option to block out holidays so it has to be manually entered. Reports aren’t accurate.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy G.

Practice Fusion Customer Service and Use Issues

2020-02-06

We do use practice fusion for multiple providers who find that it works well to integrate with the billing software

Pros

It is pretty simple to run a report and see why a claim is not populating into the billing software from PF.

Cons

The option to keep documents in a patient file is not entirely user friendly, as you have to scroll through all of them to find what you are looking for.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Keith C.

Does the job, saves you money!

2020-04-18

Overall, I think Practice Fusion is a great money-saving option for a lot of small medical practices.

Pros

Practice Fusion is very straightforward and user friendly. It's not super fancy, but it gets the job done and will save you tons of money compared to other EHRs.

Cons

It would be nice if PF had more practice management features, but for the price, you can't complain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jaime H.

Technical issues takes weeks to months to fix or never get fixed at all.

2018-05-03

Pros

Best features are cloud based, online scheduler, email reminders, and pinned notes that was just recently added.

Cons

Cannot print multiple medical records or super bills at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lori G.

User friendly but missing inclusion of LCSW/LMSW as owners of medical practice

2018-02-08

This is a wonderful system and I love it - unfortunately as owner of my clinic and having a prescriber work for me the system does not officially allow for this so I had to call and was instructed how to sign on as administrator/owner I would hope in the future that they change this and add in more therapy practitioners as participants as well.

Pros

Super user friendly in writing notes - wonderful prescriber friendly e-prescribe services Easy to use without a lot of need for support services Easy to use scheduling

Cons

No button for Social work the way things are printed out is limiting If a note is populated you can not always delete it - even thought you did not see the patient - if you check them in by accident and go back and fix it - it still generates a note that you can not delete.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Yan L.

A free EMR that offers so much

2017-10-11

If you don't need specialty specific functions, PF is a really good software.I used it for almost 6 years. I like it!

Pros

It has scheduler for patient appointment booking including online booking.

Cons

The online portal not necessarily bring in new customers but mainly existing customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
YASEN R.

PRACTICE FUSION

2018-11-25

Pros

EASY TO USE PRICE IS FREE PROVIDES REPORTS FOR COMPLIANCE AND CMS INCENTIVES ALLOWS YOU TO STORE ALL PATIENT NOTES AND INFO UNDER ONE HUB TABLET AND DESKTOP COMPATIABLE

Cons

NO CUSTOMIZATION TOOLS CUSTOMER SERVICE IS NOT THE BEST BILLING SOFTWARE IS CANT BE INTEGRATED WITH OTHER SOFTWARE

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Adrianne J.

All in One Place....Your Business

2020-05-19

Pros

I love how ur able to access all patient records in one place.

Cons

For a Biller it does not have certain features that make my job easier.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex P.

Non-functional product with non-existent customer support

2015-06-24

Pros

I have nothing positive to say about this product or vendor.

Cons

In my position I have worked with dozens of different EHR, billing, scheduling, and practice management systems, so I can say from experience that this is truly the bottom of the barrel.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

1/10

Recommendations to others considering Practice Fusion

Literally any other EHR system would be superior. I've worked with better systems that were installed in the 1980s.

Source: Software Advice
Helpful?   Yes   No
Read more
zaki s.

best software

2016-09-27

one of the best decision i made starting to use practice fusion , I have not looked back since i started this software easier to use very user friendly and practical.

Pros

integrated with most labs e prescribe very easy to use

Cons

billing component, medication recon

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Practice Fusion

1 # billing portion need more work it is time consuming , should be able to have own template which can be check mark box instead of entering every thing again and and again , with space to write diagnosis code and procedure codes and super bill printable after that. 2# medication recon should be able to do more then one medicine at a time.

Source: Capterra
Helpful?   Yes   No
Read more