Procentive Pricing, Features, Reviews & Comparison of Alternatives


A cloud based electronic health records management software

3.5/5 (2 reviews)

Procentive overview

What is Procentive?

Procentive is a cloud based electronic health records (EHR) and billing services software that helps behavioural, mental and chemical health providers to manage workflows and back-office functions such as billing and reports.

Procentive is an integrated software tool that supports data flow across various functionalities such as assessment documents, treatment plans and progress notes and billing reports. The software helps to plan, document and track treatments and manage medications and client authorizations electronically. The tool also supports an advanced search capability. The customizable online portal allows clients and designated representatives to login to schedule or cancel appointments, view clinical documents and send messages between the clinic staff and patients. The software allows users to track tasks and set up automatic notifications, reminders and custom alerts. Procentive also supports billing features such as receiving electronic remittances, tracking billable and non-billable services and posting payments, credits and refunds. The software is HIPAA compliant and tracks work progress and history across multiple staff members. The tool supports reporting features such as client reports, staff reports, diagnosis reports, claims reports and payment reports.

Procentive offers two editions of its EHR software - practice management suite for customers with 5 – 700+ users and clinical suite for customers with 1 - 50+ users. The clinical edition does not support the billing features offered by the software.


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Business size



United States

Supported languages

Procentive screenshot: Procentive ensures regulatory compliance and helps improve efficiencyProcentive EHRProcentive screenshot: Procentive offers customizable client portalProcentive screenshot: Procentive offers custom and standard reporting featuresProcentive screenshot: Procentive provides various clinical EHR features such as clinical notes and patient recordsProcentive screenshot: Procentive provides scheduling featuresProcentive screenshot: Procentive provides automatic bill compiling feature

Procentive reviews

Very good


Value for money
Ease of use
Customer support
Jeffrey Wigren

A intuitive system with multiple practice aids fully integrated

Reviewed 2015-04-29
Review Source: Capterra

The workflow options are many, which can be turned around in relatively short order to drive better ROIs, especially when a practice is partnering with larger systems. Procentive's Stage II MU certified status is a passport to stronger referral partnerships with these large systems.

Response from Procentive

We applaud your use of Procentive's workflow features to track outcomes using HDI-Connect!

Rating breakdown

Ease of use
Customer support

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It's okay

Used daily for less than 6 months
Reviewed 2019-08-27
Review Source: Capterra

It has been okay, it serves its purpose but I've worked with better EMRs

Training is within Procentive and you can customize forms

Schedule always takes you back to a single day view, you have to click on each note individually to see it rather than scroll to see all notes

Rating breakdown

Ease of use
Customer support

Likelihood to recommend: 5/10

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Procentive pricing

Starting from
Pricing options
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Clinical : $20 to $40/month
Enterprise: $25 to $75/month
Set Up & Training costs: $300/user

Procentive features

Automatic Notifications
Client Portal
Document Storage
HIPAA Compliance

API (116 other apps)
Activity Dashboard (185 other apps)
Appointment Management (210 other apps)
Billing & Invoicing (203 other apps)
Calendar Management (138 other apps)
Charting (137 other apps)
Claims Management (145 other apps)
Compliance Management (149 other apps)
Customizable Reporting (124 other apps)
Document Management (124 other apps)
Multi-Location (102 other apps)
Records Management (185 other apps)
Reporting & Statistics (177 other apps)
Self Service Portal (127 other apps)
Workflow Management (141 other apps)

Videos and tutorials

Additional information for Procentive

Key features of Procentive

  • Account receivables and collections
  • Tie tasks to other records
  • Track assessments
  • Automatic notifications
  • Automatic reminders
  • Save documents
  • Enter, track and report payments
  • HIPAA compliance
  • Track work progress and history
  • Search capability
  • Actual and forecast reports
  • Schedule appointments
  • Manage documents
  • Custom alerts
  • Scan, save and associate documents
  • Digital signature
  • Utilization/productivity reports
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● Procentive’s EHR solution connects different patient records such as case notes, progress notes, treatment plans and billing with clinical data flows.
● The scheduling feature offered by the product enables staff to manage their appointments and calendars, track appointment status and perform system administration tasks.
● The billing feature provided by Procentive offers automatic compiling of bills, tracking and reporting of payments from all funding sources, as well as tracking billable and non-billable services.
● Procentive has a client portal which can be accessed by users and other designated representatives to schedule or cancel appointments, view clinical documents, lab results and current medications and download monthly statements.
● The software offers a variety of reports including caseload reports, regulatory/compliance reports and time-sheet reports.