PrognoCIS Pricing

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Quick navigation. Affordable. Integration with external data is available. Vendor ability for customized module development. Sales, development and implementation staff are easy to work with.

Feedback is sometimes delayed as many developers are in India.

This software is very affordable. It is relatively easy to use and move around in.

The customer support process is very difficult. If there is an urgent issue, a ticket is required with an open ended time frame for resolution. Many times it may take days to be contacted. Making changes to the templates for customization is extremely complicated. Adding procedures and orders to office visits is time consuming. The process for adding additional patients to an existing guarantor is repetitive and lengthy. The billing module doesn't follow some basic accounting principles and is very complicated when insurance companies require take backs or when posting remittances.

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Hard to isolate any pros from among the mountain of cons, but I'll try... I never had to change my Prognocis password once in the whole six years I used the program. That's all I've got.

Data breach - their system was not secure enough to withstand a hacker attack, resulting in a major data breach. They notified our practice of the breach of their system and then declined to assist with any of the resulting fallout, costing our company many thousands of dollars. They did help other practices that were victims of the breach, but refused to help us clean up the mess they made. Customer...

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PrognoCIS is the perfect EMR/Billing system for us. The remote access from Desktop to mobile is so convenient we don’t have to worry about waiting til the next day to access a patient chart. We are a solo practice and with this system being so user friendly, we were able to tailor it to our practice. I like that it has several features, and we are able to utilize only what we need. Big shout out to the technical customer service personal are wonderful, we have only had a few format problems but were able to solve in a timely matter. Also, very easy to use with The Dragon dictation system.

The only thing I can think of is the few times the system went down, but since we are cloud based this can be expected. It never lasted more then few minutes.

It is easy to use. Entire team including support and billing are very accessible and quick to respond to any concerns. It is easily customized and is cost-effective especially for a small medical practice. I was worried in the beginning because the training was not done on-site, but the person who trained me was wonderful and very accessible and responsive to my needs which made it much easier than I had anticipated.

I wish I had the ability to make more minor changes on my own without having to go thru their IT support each time.

The demo was great!

This system cost me alot with monthly fees and my IT team trying to get it to work with our brand new system. It is antiquated, slow, kicks you off the server, loses notes, does not interface with the pharmacies and generates absolutely no income whatsoever.

Once everything is set up, the view in the patient's chart makes everything easily accessible. The electronic fax receipt makes it faster for us to process the documents faster.

When we switched over to this system they promised that our patient information would be transferred over from our other system. We didn't find out until it was too late that they meant they would upload a PDF version of the patients medical history, and we would have to manually enter it into the system. The providers were constantly irritated that the information they needed was not in the patients...

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unfortunately it has no features that have performed as I was made to believe and it has nothing that I would find appealing.

1. The handling of clients with issues by supervising staff of Prognocis 2. IT is not knowledgeable of emr, working with staff in India and communication and time of meeting is challenging 3. Expensive regarding time, monthly charges, cost on practicing weekly and coming off emr

This EMR is a good value for the money; the support is good, and functionality is easy to use. We have been with them 7 years, and enjoy the support

Sometimes the system appears to revert for no reason, and data has been lost; we have to start over.

The implementation is excellent. You may not like the syntax of the system at first, but you can edit and alter all you'd like, as well as have custom templates set up. It takes time, but you'll get it right where you want it in time. Having used several other systems, so far, this is better by a huge margin. The support is good, implementation is excellent and it's affordable. When I requested...

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The time it takes to get it all the way you want it, but it's worth it. I have hardly needed tech support and it has been adequate but not stellar. That could be improved.

It is very user-friendly. Despite other EMR's that claim that they "...think like a doctor..." they actually do not. They all start with Chief Complain, which is a standard documentation pathway, exactly how the Computer Scientist would think. Most doctors, however document the chart while already having Differential Diagnosis partially materialized in their minds. This EMR allows you to do that. I have used more than 5-7 different EMR's and can attest that this one is the best I have ever used.

I do not like when the billing modules have to be purchased separately. I should be able to do my own billing with or without the company. It has to be my choice. I understand that it is a current trend for nearly all of the EHR Companies to try to also sell doctors their billing services, but still I disagree with it. Doctors who wish to do their own billing should be able to have at least the option of having their own user-friendly revenue cycle management via EHR itself and not being forced to purchase an additional module, regardless how cheap it is.

They customize all of our templates and diagrams. We were looking for a vendor that could build an interface with our practice management system. We are a dermatology office, so we don't need all the bells and whistles as some of the other vendors out there. I honestly have to say from sales to programmers to everyone in support, this is the best software out there for everything from single doctors to a big group practice. We've had opportunities to change to vendors who are dermatology-specific, but we won't because we like this product and its functionality.

From my experience with other software IT experience, tech support tends to take to long to fix issues. But I have to say we've been with them for the past three years, the support has improved significantly, and all my questions are addressed when they do call me.

They are up to date with all of the Meaningful Use requirements and are a very affordable option. The system is very easy to navigate if you are used to a Windows platform and how Microsoft Office operates (click down, pull down options).

Getting a hold of the support staff is sometimes an adventure. Once you get a hold of them, most problems are resolved quickly. But if there is a bug in the system, it gets sent back to the engineers and takes a long time to be resolved (sometimes months). The big upgrades (version upgrade) was very hectic with a steep learning curve. There were lots of bugs in the system and lots of extra/new steps. We are back to normal functioning levels/speed now, but after much struggle.

It's very user-friendly. One doesn't need to be a computer savvy person to successfully utilize this program. The transition from paper files to EMR was made very smooth by the technician assigned to our practice EMR system implementation. He was very efficient and very professional skillful individual. The affordability of this EMR system is one of the best features.

The tech support needs to be more proactive. Phone calls need to be returned in a more timely matter. Although they are usually pretty good, occasionally phone calls are returned several hours after the phone call is placed.

The people at PrognoCIS have been easy to work with and very responsive. Very affordable compared to the other options and integrated telemedicine platform is a big plus.

None of yet. The interface isn't as visually appealing as some of the competitors, but easy to use and lots of functionality.

It's easy to use and customizable. You can design new templates as needed for the practice. It helps grow the practice as it saves time. They provide staff training staff in the form of webinars, video demos, PowerPoint presentations, etc. They are available to train staff. They have good product support and are affordable.

After an upgrade is done, we have to make time for webinar sessions for our staff.

I like the all-in-one EMR/Billing software. It allows us to streamline both the medical and business sides of the clinic. I also find the Meaningful Use gauges extremely helpful.

There needs to be documentation on how to use the more advanced features of the software. I would be able to take care of my own needs in this regard if I wasn't forced to contact support every time.

The technical support is great. Has a nice schedule in system and patient portal. Cost effective.

I haven't been experienced enough to compare EHR systems.

It's easy and quick to adapt the program. Within three days, all staff, including doctor, were ready and comfortable to use. It's a very affordable but well-organized program with excellent support.

It is an internet-based program that may be influenced by your computer's speed.

I like the cost and that the features are simple to use. It's affordable and fulfills Meaningful Use.

Support isn't fast enough at times. The date and time stamps are not accurate.

It's very easy to use and user-friendly. It's reasonable in cost.

The customer support system and that most of their IT techs are very difficult to understand due to thick accents.

It's easy to use with available tech support, and the price is good.

Some things are customized. Creating an appointment should be on one screen rather than two.