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ProviderMatch Logo

A Better Match Means Better Care

(1)

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ProviderMatch Pricing, Features, Reviews and Alternatives

ProviderMatch FAQs

Q. Who are the typical users of ProviderMatch?

ProviderMatch has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does ProviderMatch support?

ProviderMatch supports the following languages:
English, Spanish


Q. Does ProviderMatch offer an API?

No, ProviderMatch does not have an API available.


Q. What other apps does ProviderMatch integrate with?

ProviderMatch integrates with the following applications:
EpicCare, Health Cloud, athenaOne, athenaIDX


Q. What level of support does ProviderMatch offer?

ProviderMatch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

ProviderMatch product overview

What is ProviderMatch?

Kyruus’ ProviderMatch for Consumers and ProviderMatch DirectBook is a care search and scheduling solution that helps healthcare organizations enable patients to find the right care at any point in their journey—whether online through self-service, with an agent over the phone, or at another point of care setting. The solution can be embedded into the health system’s existing online web and mobile sites—enabling them to control, promote, and strengthen their unique branding. Built on the KyruusOne™ robust provider data management platform and part of the ProviderMatch multi-channel patient access solution, ProviderMatch for Consumers enables health systems to create a compelling “digital front door” for consumers. Leveraging the ProviderMatch DirectBook scheduling module, healthcare organizations can enable online scheduling for consumers across an array of care types and modalities—optimizing online access to care and meeting increasing demand for convenient, self-service options.

Key benefits of using ProviderMatch

With ProviderMatch for Consumers healthcare organizations can:

- Boost patient acquisition by enhancing online presence and optimizing provider profile listings in search engines with ProviderMatch embedded in the organization’s website.
- Increase conversion by empowering consumers with a dynamic and intuitive provider search, match, and scheduling experience.
- Improve patient retention by keeping patients in-network with user-friendly appointment scheduling and a consistent experience across points of access.

With ProviderMatch DirectBook healthcare organizations can:

- Increase consumer demand conversion by offering convenient and easy-to-use online scheduling capabilities.
- Align network capacity with consumer demand by displaying appointment availability in near real-time, so users can factor in both clinical expertise and availability when selecting providers.
- Improve operational efficiency by offering direct self-scheduling to consumers, thereby reducing call volumes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation

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ProviderMatch features

Functionality

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No reviews

Total features

26

4 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Appointment Management
Third-Party Integrations
Scheduling
Workflow Management
Multi-Location

Functionality contenders

ProviderMatch users reviews

Overall rating

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Rating breakdown
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