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Compulink Healthcare Solutions vs ICANotes Comparison
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Overview
Psych Advantage is a cloud based EHR and practice management software designed primarily for psychiatrists, therapists and...
ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
155.30
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Cons
Key features
- Total features50
- API
- Access Controls/Permissions
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Clinic Interoperability
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Credit Card Processing
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Decision Support
- Digital Signature
- Document Storage
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Electronic Signature
- For Dermatologists
- For Healthcare
- For Medical Purposes
- For Mental/Behavioral Health Practices
- For Ophthalmologists
- For Optometrists
- For Physical Therapy
- For Psychiatrists
- Forms Management
- HIPAA Compliant
- Handwriting Recognition
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Invoice Management
- Meaningful Use Certified
- Medical Billing
- Medication Management
- Multi-Provider Practice
- ONC-ATCB Certified
- Onsite Registration
- Order Entry
- Patient Communications
- Patient Intake
- Patient Management
- Patient Records Management
- Patient Scheduling
- Physician Management
- Physician Scheduling
- Practice Management
- Progress Tracking
- Real Time Reporting
- Records Management
- Reminders
- Remote Treatment Plans
- Scheduled/Automated Reports
- Search/Filter
- Self Check-in/Check-out
- Self Service Portal
- Single Provider Practice
- Task Scheduling
- Template Management
- Therapy Notes
- Third Party Integrations
- Treatment Planning
- Video Conferencing
- Workflow Management
- Total features48
- API
- Access Controls/Permissions
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Clinic Interoperability
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Credit Card Processing
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Decision Support
- Digital Signature
- Document Storage
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Electronic Signature
- For Dermatologists
- For Healthcare
- For Medical Purposes
- For Mental/Behavioral Health Practices
- For Ophthalmologists
- For Optometrists
- For Physical Therapy
- For Psychiatrists
- Forms Management
- HIPAA Compliant
- Handwriting Recognition
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Invoice Management
- Meaningful Use Certified
- Medical Billing
- Medication Management
- Multi-Provider Practice
- ONC-ATCB Certified
- Onsite Registration
- Order Entry
- Patient Communications
- Patient Intake
- Patient Management
- Patient Records Management
- Patient Scheduling
- Physician Management
- Physician Scheduling
- Practice Management
- Progress Tracking
- Real Time Reporting
- Records Management
- Reminders
- Remote Treatment Plans
- Scheduled/Automated Reports
- Search/Filter
- Self Check-in/Check-out
- Self Service Portal
- Single Provider Practice
- Task Scheduling
- Template Management
- Therapy Notes
- Third Party Integrations
- Treatment Planning
- Video Conferencing
- Workflow Management
Integrations
- Total integrations6
- Birdeye
- Cerner Ambulatory
- Curogram
- Dentrix
- Google Calendar
- Google Maps
- Kareo Billing
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Peerlogic
- Podium
- QuickBooks Online Advanced
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
- rater8
- Total integrations4
- Birdeye
- Cerner Ambulatory
- Curogram
- Dentrix
- Google Calendar
- Google Maps
- Kareo Billing
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Peerlogic
- Podium
- QuickBooks Online Advanced
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
- rater8
Alternatives
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User reviews that mention these apps
John M.
Review source
Share this review:
I have used ICANotes off and on since the early 2000's. The only reason I stopped using this powerful program was due to the constraints of where I was working. There are so many improvements over the past 10 years that when I returned 2 years ago I was amazed. Perhaps one of the best features is there customer support system. Questions are quickly answered. If you have suggestions for improvement, someone actually reviews these and even implements the better suggestions. I could not recommend this software system enough. I wholeheartedly give this a 5 star rating!!
-Excellent customer support -Constantly updated and improved -Easy to use -Easily customized to my needs as therapist -Set for a wide range of healthcare providers -Integrated billing process -Quick notes that touch on all important aspects of visit -Economical, especially in light of how much you receive for the monthly fee
There are really very few cons that I would downgrade ICANotes about.
Sarah C.
Review source
Share this review:
Get some psychologist or other therapist to expand the text options for other types of treatment.
I enjoy the flexibility of the program for taking my text and formatting it professionally for letters and notes. I like how I can use menu options and easily change them to reflect my own ideas. Technical support is immediately available, but answers are short and there is little opportunity to get a more in-depth orientation. I took the test drive and found it to be helpful, but this hasn't been an advertised offering for current users, and I think it should be.
The options for therapy interventions and treatment planning are old fashioned and problem focused. More advanced therapeutic practices are solution focused and strength focused. There are also very few options for reflecting relationship based problems and solutions- the orientation is almost entirely intra-psychic instead of interpersonal.
Jared R.
Review source
Share this review:
ICANotes has been a solid system providing the flexibility and compatibility needed in today's complex healthcare system(s). Initially and even today, ICANotes promotes itself as a behavioral health platform. However, as a larger Integrated Care private practice with over 30+ users and a multidisciplinary team of professionals this EHR has been able to meet every need we have had and more. The platform...
No pros were added to this review
No cons were added to this review
Alexandra B.
Financial Services, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
No great. I think this would work as an end to end solution for a very small mental health practice. It is not good if you need to get things done quickly and efficiently.
My mental health providers that have been on this software for a long time really like it. They are very fond of the EHR and feel like it works best for them.
I don't like a lot of things about this software. It is very slow, there is not enough RAM to run the software through their "web based" rdp connection. Terrible customer service, no ability to reach anyone, when you do they are not helpful and never provide solutions. Trying to create an integration with their "preferred" partners is an impossible task. They want to charge for services that no one else charges for and do not respond for months at a time even after following up weekly. Running reports is almost comical. Something that would take seconds in another billing system takes hours or even DAYS to complete in ICANOTES. We have a special computer that only runs reports on ICANOTES because they can take anywhere from 8-24 hours to run and then "export."
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