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Compulink Healthcare Solutions vs ICANotes Comparison

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Overview

Category Leaders

Psych Advantage is a cloud based EHR and practice management software designed primarily for psychiatrists, therapists and...

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

46

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

109

97

25

14

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.2

5

4

3

2

1

49

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

I felt I received great personal attention from helpful trainers. Having an implementation coordinator is helpful to keep me on track during the entire process.

KE

Karl E.

I liked the ability to create my own layouts and favorite encouters to be more efficient. Also like the feature where I can just duplicate previous notes and diagnosis.

LC

Loan C.

I believe it to be as good as any competitor for a fraction of the cost. It is generally pretty self explanatory and user friendly.

SL

Susan L.

Pros

My training experience with our rep has been so helpful and supportive. I will recommend ICANote any time.

LI

LENA I.

I can highly recommend Icanotes due to ease of use, ease of customization and superior and responsive customer service.

PG

Phil G.

Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.

GR

Gustavo R.

Cons

It is even more frustrating when there is no solution to an error and you have to wait for a fix and put up with the errors until the fix comes out.

SG

Susan G.

The SQL search function is difficult to use. Sometimes we have had troubles with the stability of the software - sometimes it crashes and you have to restart it.

FL

Fred L.

The billing program has to be checked and often rebilled for missing claims. The drop down lists are not optometry specific and can be very tedious to find the right listing.

SL

Susan L.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.

MB

Melissia B.

I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.

DD

Deborah D.

I asked for that with this product but was denied, I should have recognized that as a red flag.

DH

Diane H.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features34
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Certification & Licensing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Content Library
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Decision Support
  • Digital Signature
  • Document Storage
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Portal
  • For Mental/Behavioral Health Practices
  • Forms Management
  • General Ledger
  • HIPAA Compliant
  • Handwriting Recognition
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Mobile Access
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • PCI Compliance
  • Productivity Analysis
  • Progress Tracking
  • Purchasing & Receiving
  • Real Time Reporting
  • Records Management
  • Reminders
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Self-Learning
  • Single Provider Practice
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • User Management
  • Workflow Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Certification & Licensing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Content Library
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Decision Support
  • Digital Signature
  • Document Storage
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Portal
  • For Mental/Behavioral Health Practices
  • Forms Management
  • General Ledger
  • HIPAA Compliant
  • Handwriting Recognition
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Mobile Access
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • PCI Compliance
  • Productivity Analysis
  • Progress Tracking
  • Purchasing & Receiving
  • Real Time Reporting
  • Records Management
  • Reminders
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Self-Learning
  • Single Provider Practice
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • User Management
  • Workflow Management

Integrations

  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne