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WindoPath

Web-based laboratory information management

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WindoPath Pricing, Features, Reviews and Alternatives

WindoPath product overview

What is WindoPath?

Psyche Systems is a web-based laboratory information management solution, which assists hospitals and private clinical labs with reflex test scheduling, culture accessioning and record locking. Its key features include datasheet monitoring, quality assurance, synoptic reporting and patient management.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Phone Support
Email/Help Desk

Training options

Documentation
Live Online
In Person
Webinars

WindoPath features

Functionality

3.9

/5

31
Total Features30 2 categories

Most valued features by users

HIPAA Compliant
Reporting & Statistics
Alerts/Notifications
Document Management
Workflow Management
Test Panels
Data Security
Electronic Laboratory Notebook

Functionality contenders

WindoPath users reviews

Overall rating

4.2

/5

31

Positive reviews

81%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.86/10
Rating distribution

5

4

3

2

1

13

12

5

1

0

Pros
The WindoPath software has great ease of use and the ability to customize the system to our organization's needs.

HS

Heather S.

The sales team at Psyche is an absolute dream team - they were super responsive, communicative, and adapted to our many needs.

CS

Claire S.

Had a great experience with a trainer that came out to show me more about their system which helps me more easily troubleshoot issues as well as assist in report template building.

PM

Peter M.

Cons
Incredibly dated, hard to learn and navigate, multiple errors, difficult to sync up with more modern programs and software.

NW

Nathaneal W.

We do not have the latest update so I feel as though it is unfair to place judgement.

EH

Elaine H.

There is no saying they can't do something. They make the system work for you not you working for the system.

KP

Kathleen P.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reference lab LIS

Reviewed a year ago

We designed our workflow and implemented Psyche in a matter of weeks. Everyone we worked with was responsive and resilient during a busy season, and as a team effort we were able to adapt the system to meet our immediate needs. A big plus is knowing some of the upcoming features that will be available in the coming months - Psyche is still growing and improving!

Pros

The sales team at Psyche is an absolute dream team - they were super responsive, communicative, and adapted to our many needs. The software has a surprising number of features and can be adapted by anyone (adapted very quickly if you have the slightest technical experience).

Cons

Some design aspects of the software work slower than we would like, especially relative to the speed that we've accomplished in the rest of our workflow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microbiology Manager

Reviewed 2 years ago
Pros

Easy to navigate. Fairly easy to build new tests. It has quite a bit of flexibility. I currently use Micropath for routine clinical microbiology, but I was able to build PCR panels for our molecular laboratory. As microbiology changes, I am able to customize Micropath according to CLSI changes, organism nomenclature changes and I have been able to interface Micropath to accessory equipment without...

Cons

Occasionally Micropath is "slow". No one is able to identify why. Occasionally tech support is slow to get back to you. Our initial training on the system was minimal to say the least, as a result we more or less were self taught. Some customization is "free" other customizations can have a small but significant fee associated with them, you just never know.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WindoPath is Great

Reviewed a month ago

It has been great. I am very efficient with it.

Pros

It is a very simple interface. It is the first LIS I have used since entering the laboratory field. The training was very simple and usability is very straight forward once you know how to navigate the interface.

Cons

Interface could be improved. It is mostly grey. Nothing wrong with the functionality. Just looks outdated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Cloud Driven Pathology Software EMR

Reviewed 2 years ago

We needed an EMR for a pathology division and had used Psyche for almost two decades so were sold on their upgrade options to continue the partnership

Pros

Continued the same environment as previous versions

Cons

Became a much slower product as it grew larger Cloud environment behind firewalls is very slow compared to direct server system Aside from a few team members of support with vast knowledge about the product, the main go-to person for the majority of the upgrade was lacking in knowledge and competency

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to Use and Customizable

Reviewed 3 months ago

Excellent and reliable! Great Product. Highly recommend.

Pros

I love the ease of use and the potential for customization to your needs with WindoPath. I use daily and have had a great experience.

Cons

This product is very reliable. Issue, when they occur, which is rarely are taken care of quickly by customer support!

WindoPath FAQs and common questions

WindoPath has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


WindoPath supports the following languages:
English


No, WindoPath does not have an API available.


WindoPath offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Phone Support, Email/Help Desk

Related categories